• Patpat AU

Patpat AU

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Overview

Patpat AU has a rating of 4.9 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat AU most frequently mention customer service, good quality, and kids clothes. Patpat AU ranks 14th among Kids Clothes sites.

  • Service
    61
  • Value
    62
  • Shipping
    62
  • Returns
    57
  • Quality
    61
40
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How would you rate Patpat AU?
Top Positive Review

“PATPAT REVIEW”

arfin r.
10/18/21

Lovely clothes as expected, Delivered within the time. If you got damaged clothes they refund you. I found one item broken however after that refunded me and their communication is very prompt in relation to resolving any issue.

Top Critical Review

“Item missing”

Jojo S.
9/17/21

When i contacted patpat regarding a missing item, they said they can't do anything about it and apologised for it. No refund nothing at all. Not recommended

Reviews (77)

Rating

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Other

Reviews that mention popular keywords

customer service (26)
Thumbnail of user belindao20
Australia
1 review
0 helpful votes
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March 22nd, 2021

Great clothing for the little ones at really good pricing. Customer
Service very quick and helpful. Highly recommend them

Products used:
Kids clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user astridm68
Australia
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Got my free return in less than a week. Jasper has been very efficient, kind, knowledgeable and great customer service! Keep it up

Service
Value
Shipping
Returns
Quality
Thumbnail of user akhilm9
New Zealand
1 review
0 helpful votes
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December 11th, 2021

Good quality stuff for babies. Perfect size fitting and very reasonable. Arrived quickly. Highly recommended.

Tip for consumers:
recommended

Products used:
Baby clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarahp916
Australia
2 reviews
0 helpful votes
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January 26th, 2021

The clothes are very cute. April G was very helpful in resolving my issue with sizing in a timely manner

Products used:
Baby clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandeepk147
New Zealand
1 review
0 helpful votes
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June 14th, 2021

Awesome service, fast shipping, great stuff, wonderful collection & affordable price would love to shop again & again from patpat

Products used:
Kids clothes, jackets, track-pants, shirts.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephaniee533
Norway
1 review
0 helpful votes
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June 9th, 2021

Just love the clothing. It was a nice fit and look lovely. Cant whait to juse on holiday. Same look for the family

Tip for consumers:
Mom and mini is so cute

Products used:
Dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user rinap14
Australia
1 review
0 helpful votes
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March 9th, 2021

Amazing quality and products. Highly recommended. Good customer support. Great price with great value.

Thumbnail of user shalinim17
Australia
1 review
0 helpful votes
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January 5th, 2022

I needed to return some items due to size issues and May was very helpful and replied promptly to all my messages to sort out the problem.

Service
Value
Shipping
Returns
Quality
Thumbnail of user manpreetk46
New Zealand
1 review
0 helpful votes
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April 26th, 2021

This is the best app I have used so far to order clothes for my kids. I love the collection and the quality of each product that I have ordered.

Tip for consumers:
Sign in daily to enjoy rewards and check daily 50%off sale as well

Products used:
Kids clothes and hair accessories

Service
Value
Shipping
Returns
Quality
Thumbnail of user lanaf56
Australia
1 review
0 helpful votes
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March 17th, 2022

It's really good dress, she looks adorable with that dress. Good price and fast shipping too. Love it

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicam2607
Australia
1 review
0 helpful votes
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September 29th, 2021
Verified purchase

All the clothes where amazing especially the quality! Will definetly be ordering more clothes for my baby girl!

Products used:
Everything

Service
Value
Shipping
Returns
Quality
Thumbnail of user funmio4
Australia
2 reviews
0 helpful votes
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May 15th, 2022

Excellent customer service. Outstanding cloths and items. I have referred friends and family and they love it.

Products used:
Babies cloths, babies items

Service
Value
Shipping
Returns
Quality
Thumbnail of user mayurip1
Australia
1 review
0 helpful votes
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January 27th, 2021

Feel satisfied to do shopping with patpat. Amazing product with amazing services
Wonderful products for family

Thumbnail of user maheenx
Australia
1 review
0 helpful votes
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October 4th, 2021

Thanks to May for the best service, much appreciated best app with best quality clothes, always recommended for mom's.

Tip for consumers:
Always good to shop from patpat au

Products used:
Kids dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolinef148
Zimbabwe
1 review
0 helpful votes
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March 1st, 2022

Good website, with great quality and unique baby clothing at fairly affordable prices. Definitely recommend it

Tip for consumers:
Just know your sizes for a great experience

Products used:
Clothing, shoes

Service
Value
Shipping
Quality
Thumbnail of user joanneg300
Australia
1 review
0 helpful votes
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May 2nd, 2021

Well made good quality clothing. Helpful customer service. Easy sizes to follow. Very happy with items.

Products used:
All items purchases

Service
Value
Shipping
Returns
Quality
Thumbnail of user tahirah8
Australia
1 review
0 helpful votes
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April 11th, 2021

Quality products at great reasonable prices and very friendly customer service will recommend anyone.

Tip for consumers:
Choose your size carefully

Products used:
Kids clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user rishr2
New Zealand
1 review
0 helpful votes
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June 1st, 2022

Fabulous service. Quick resolution. Took very less time to perceive the issue and take appropriate action.

Thumbnail of user romikan
Australia
1 review
0 helpful votes
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July 19th, 2021

Wanted to change my address for shipping. Wasn't possible for they cancelled the order and refund my money.
Great work

Tip for consumers:
Be careful with address

Products used:
Baby clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user hinah2
Australia
1 review
0 helpful votes
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February 11th, 2022

We are very happy with the service of PATPAT, good clothing design n quality is super, our whole family buy clothes from PATPAT…..

Products used:
Clothes for my baby n family

Service
Value
Shipping
Returns
Thumbnail of user mayuris2
Australia
1 review
0 helpful votes
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May 26th, 2021

KUENZLER helped me in 24 hours, updated my shipping address. Good customer service in time and fast.

Tip for consumers:
Affordable clothing

Products used:
Clothes, shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user geetav3
Australia
1 review
0 helpful votes
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November 1st, 2021

I'm satisfied with PatPat's service and products, and I want to mention JASPER's name in my review as he gave me a very good service. Thanks

Thumbnail of user jyotik37
Australia
1 review
0 helpful votes
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November 2nd, 2021

Hi CASSEYLENE
M happy with you. All design are good. I buyed beautiful dress for my little girl. I love Pat Pat

Thumbnail of user syedaz4
Australia
2 reviews
0 helpful votes
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June 6th, 2021

Beautifulll designs
Great quality
Always respond asap thats the main reason I ordered so many times thanks patpat

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user ridaq1
California
2 reviews
0 helpful votes
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August 24th, 2022

Good service and products
Good service and products. Just need fixing fews
Bugs in the apps but WAYNE was able to help with
The issue

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