Audiobooks

UPDATE: they do not cancel your membership even after you have cancelled, and they claim to PayPal that you authorized payments that you did not. I have used many apps and this is a first. They initially stonewalled & refused to refund, but after I sent several insistent emails & filed a formal case complaint with PayPal they did finally issue me a refund. There is something shady going on with their use of PayPal tokens though---they somehow are able to keep pulling out money w/o any previous authorization of recurring payments, etc. from you.

So when you cancel, make sure to call and get a written email of them confirming your cancellation. Also, change your PayPal password and notify PayPal about them. I am still spooked they were able to take out charges from my PayPal without any type of authorization from me (yes I know about preapproved recurring payments and this was not that). I have been using PayPal for 11 years and this is the only time it has happened.

I found out my card got an unauthorized transaction for 27 dollars from Christian Audio books which is related to Audio books. I never used my card to buy an audio book, I spoke to Colin the manager and he's honestly horrible at helping customers. Replies very late and when he would reply, he didn't provide much information. Like someone used my debit card to buy your stupid service. And speaking to the associates it's like they weren't trained to do much. It's quite sad and they need to be trained properly.

Unfortunately, i have been extremely disappointed with services provided. The only reason i subscribed to this website was that they had a book i was looking for, but after i subscribed it appeared that the book wasn't available in Australia. :( Beside that when i refer to the support team with questions, i was only only answered one question out of list of questions i had. Plus i find $14.95 is expensive for ONE book!
Unfortunately, didn't work well for me.

I was sort of hopeful at first, thinking this could actually be a useful and honest site for listening to books, but of course not. I tried to get the free book advertised STRONGLY in all the ads for this site but as soon as I put in my email and other information it was like a labyrinth had been erected around me. There was absolutely no way to find ANY more information about the free trial or free book and I am still lost, without an audiobook and about to move on to a more reliable audiobook site. Very displeased.

Do not, I repeat, DO NOT, use or sign up on this for any reason. They are just another scam website trying to get your credit card info and then leave you in the dirt.

My app on my phone never worked and no matter how many times I called in, they told me the same steps. I got charged for the membership that was suppose to be canceled after the free- trial due to the app was not working and was told it was my fault. However when I called customer service again and spoke to a gal she was the rudest person! She was snarky and flat out rude, it's not my fault that the app was not working and instead of working with me she blamed me. Really! I will go back to reading books the old fashion way at least when I purchase a book I don't have a rude customer services rep telling me it's my fault and then say " I canceled your memebership like 5 minutes ago if you would just look" nobody needs that and I will warn everyone on social media about your company.