AutoBidMaster LLC has a rating of 3.4 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. AutoBidMaster LLC ranks 16th among Auction sites.
I liked support services. Although it took longer to ship the car than I expected, but Daria guided me through every step of the vehicle purchasing and shipping process. Thanks to her assistance, I had a smooth experience, and I'm definitely planning to buy from Autobidmaster again in the future.
Be careful if you are thinking about purchasing a vehicle through autobidmaster. They falsely advertise the condition of some of the vehicles and will leave you screwed after they receive payment. I do not recommend using this company, in my opinion it's a joke and should be shut down! I will be taking legal action.
I saw people rely to this broker, mostly while they asked anyone regarding car in reddit discussion.
I find some inconsistencies with the listings here, and I don't think they check the vehicle before posting it for auction. I won a Lexus LS 460 in an auction and the description states "keys available", The keys were fake! They also posted a 2018 BMW 750Xi (see picture) as "minor dents & scratches" when the whole left passenger inside door panel is gone! I don't trust them at all anymore.
Tip for consumers:
When an offer is too good to be true, your suspicion is almost always right. There is always something wrong that you will NEVER notice.
Products used:
Not applicable
AutoBidMaster helped me through the whole process, made me feel respected and bought the best car for the best price. I could not find a car for this money in any online store at the dealer. Thank you!
I have a small business. I am in the trucking business. I decided to expand slightly, but I didn't have enough money for a new car. I turned to AutoBidMaster. They picked up quite a good truck for a reasonable price. Thank you, the guys know and love what they do and show respect to the customers.
They assured me that i can import car witch was actually considered as a scrap in my country. I realized later on that car cant be registered in my country and a risk a fine of 50.000 USD. But they didnt care and they charged my about 1600 usd for the cancellation fees. Its a robbery, they are not taking any resposibility for what they are saying. Complete ZERO for me.
I recently lost my wallet and later found it, i quickly cancel my debit cards and requested new ones. Few days later, i notice that my account was debited by this AutobidMaster LLC which i reported to my bank and i notice another debit again same from this people. My Bank reached out to them they refuse to respond. I reached out to them and was insulted by this agent called Yogin, He said they don't care and will not refund the monies debited from my account and that i cannot do any thing. This site is a scam and is stealing from people. I need help with the refund of all the money taken from my account $600, $100, $10.99, $130, $69. This all the money this people have been stealing from my account. I will make sure the world knows this people are scam. I have no service with them and they are trying to steal my money and above all insulting me on the phone and dropping the phone on me.
I wish I can give them ZERO STARTS. After I won the bid, they charged me an extra $550 for additional fees which they NEVER showed it to me in the break down invoice. Because they knew that I can't back off from the bid. After all, they sold me a JUNK car without telling me what was the real issues with the car.
They blamed it on copart which even worse than them. Don't trust what they tell you.
I had an absolutely horrendous experience with this car auction platform. It's as if they take pride in being painfully slow at everything they do, especially when it comes to overseas buyers like me.
First off, their response time is beyond abysmal. It's like shouting into a black hole and hoping for an echo. Days would pass before I'd hear anything back, and by then, I'd forgotten why I contacted them in the first place.
Processing anything on this platform feels like a torturous journey through molasses. Simple tasks that should take minutes somehow stretch into hours or days. It's like they're working with a team of sloths on sedatives.
And let's not even talk about their penchant for delay tactics. If you're an overseas buyer, brace yourself for a masterclass in procrastination. It's like they have a competition to see how long they can keep you waiting for that crucial information or document.
All in all, I wouldn't wish this car auction platform on my worst enemy. If you value your time, sanity, and the ability to complete a transaction within a reasonable timeframe, run as far away from this platform as possible. It's a slow-motion nightmare.
A Trustworthy company. Never thought that i will be able to buy a used car sitting in Germany but it happened. Website is easy to use and they tell everything upfront.
I recommend this auction to everyone. Low prices, large selection of cars, quality support on the site. Very easy to choose a car. Very happy with your work!
I am extremely disappointed and angry with Autobidmaster online car auction. After purchasing Toyota Camry SE 2023 from them, I discovered that the vehicle had hidden rear end damages that had been covered up by the seller at auction. When I brought this to the attention of Autobidmaster customer support, they were unresponsive and unhelpful.
To make matters worse, the cost of repairing these damages was estimated to be over $2760, which was a significant amount of money that I simply did not have. I felt completely cheated and betrayed by the dealership, and it is clear that they were aware of these damages and chose to deceive me in order to make a quick sale.
The Autobidmaster's lack of transparency and disregard for their customers' safety is completely unacceptable. I am appalled by their behavior and would strongly advise anyone considering doing business with them to think twice. Autobidmaster clearly do not care about their customers' well-being or satisfaction and are willing to do whatever it takes to make a profit, even if it means deceiving and cheating their customers.
Overall, I am extremely dissatisfied with my experience with Autobidmaster online car auction and would advise anyone looking to buy a car to find a more reputable and trustworthy used auto auction.
Tip for consumers:
choose another auto auction if you need to save your money
Products used:
cars and membership
Hello, I bought a vehicle from this center several times and each time I sold it at a good profit, in general, the prices are excellent compared to the quality of the car, thank you
Hello,
Thank you for your feedback.
We are happy to hear you were satisfied with our services. Looking forward to work with you again.
As a customer of Autobidmaster online auto auction, I had a truly terrible experience. From start to finish, it was nothing but frustration and disappointment. The website itself was clunky and difficult to navigate, with confusing menus and a lack of clear information about the cars available for auction.
When I did manage to find a car that I was interested in, the bidding process was a nightmare. The site was slow and unresponsive, and it was impossible to tell if my bids were even registering. I lost out on several cars that I was really interested in, despite bidding what I thought was a fair price.
When I finally did manage to win an auction, the car that I received was in much worse condition than I had been led to believe. It was riddled with mechanical problems and had clearly been in a serious accident, despite the listing claiming that it was in "good" condition. It was clear that the auction site had not done their due diligence in inspecting the car, and I was left with a lemon that I couldn't even sell for scrap.
Overall, I would strongly advise anyone considering using Autobidmaster online auto auction to steer clear. The process is frustrating, the website is difficult to use, and the cars themselves are often in much worse condition than advertised. Save yourself the time and hassle and find a different way to buy a used car.
Tip for consumers:
Get ready for much more spendings and hidden damages of cars at Autobidmaster
Products used:
salvage used opel
Hello,
Thank you for your feedback.
We checked your account, but do not see any purchase/shipping order.
We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter that occurred.
Our international team will be glad to help you with any of your requests, which you can submit to our email export@autobidmaster.com
We have bought a used car several times from Autobitmaster. There is a large selection of cars and different prices. Car delivery to Dubai. Never had any problems with payment or car
Products used:
Car
Hello Katherina,
Thank you for your feedback.
We are happy to hear you were satisfied with our services. Looking forward to work with you again.
Very negative feedback: Autobidmaster online auction manipulates the final bid on the car, raising prices, without the presence of other participants.
Tip for consumers:
will look for the other clean and clear car auctions
Products used:
bidding platform
Hello,
Thank you for your feedback.
Please provide your account information in order we can check and assist you. Our team is always ready to help if there are any bidding concerns or questions.
Kindly note that we are merely a marketplace that does not provide any representations, warranties, or guarantees regarding the quality or condition of vehicles listed on our website. We strongly encourage and advise you to inspect any vehicle prior to placing any bid or making any purchase. For more information, please review our Member Terms and Conditions and visit our Help Center.
Do not use this company, they are deliberately breaking up cars that was not insured for damages. Below I will show what they did with my car.
Hello,
We sincerely apologize for any inconvenience and thank you for being a great customer.
We offer our customers two kinds of shipping coverage. You ordered Total Loss, which doesn’t cover any damages or scratches. As a courtesy, we made an exception for you and offered a solution. Please reach out to our team at email export@autobidmaster.com
Website Support: I would like to commend the AutoBidMaster team for the excellent support on their website. Whenever I have had questions or concerns, I have gotten quick and professional answers from their support team. It really helps to simplify the process of buying a car at auction.
Auction Usability and Website Interface: The AutoBidMaster website interface is very intuitive and user-friendly. I easily found the information I needed about the available vehicles and participated in the auctions without any problems. They provide detailed descriptions and photos of each vehicle, which makes the choice easier.
Reasonable brokerage prices: I would like to mention that AutoBidMaster's brokerage prices are quite reasonable and competitive. Considering the quality of the services provided, I believe that they offer excellent value for money.
Overall, I am very pleased with my experience with AutoBidMaster. They offer excellent service, support, and the convenience of buying a car from the USA. I recommend AutoBidMaster to anyone looking for a reliable and professional partner when buying a car at auction.
WORST CUSTOMER SERVICE. DO NOT USE SERVICE. English is their 3rd language and clearly they have no respect for women. When my son called them they were very nice, but when I called they couldn't be bothered with me. They don't answer questions or explain the bizarre paperwork they send out. In order to get anything done you have to speak to management, who are harassed they have to take the time to do the job their employee failed too.
The terms and conditions, when you sign up, says you essentially give up all consumer rights. They are holding my title until I sign a release of liability for a company not associated with my car and they believe they can do that because I gave up all my rights as an American when I signed up with them.
Tip for consumers:
AutoBidMaster is hired to represent and protect you, but they don't. They only protect themselves at the expense of their client. Seriously.
Products used:
AutoBidMaster was hired to act as my broker in a car purchase.
This company, Autobidmaster, should be shut down because they are colded criminals bringing a bad name for the United States of A business image. I paid 7,000 USD for a car, and it's a year plus, and I have seen the car I paid them for.
I purchase a car from Copart/Autobidmaster. They presented a car with supposedly a Clean title, on the ClearVin report that they provide also everything is Clean, i took the title to DMV to get it transfer to me, to find out, this car being having a Total loss /Salvage title since 2018. Car also had some type of Fire and all this was Not Disclose to me
Tip for consumers:
Don't use them, STAY Far away from this company.
I ordered a car on this site. I liked the attitude to me as a customer, helped me decide what to choose. Delivered on time. I will recommend the company to my friends!
I cannot express my anger and frustration with autobidmaster car broker website enough. I recently bid on a car during their live auction and was the highest bidder, however in the moment the price had suddenly skyrocketed, but I checked and on the parent copart website a was a top bidder! Autobidmaster is a fraud!
This discrepancy was so huge that it was clear to me that this website was engaging in fraudulent business practices. It is clear that they are preying on unsuspecting buyers and using shady tactics to manipulate the auction prices and make a quick profit.
When I contacted customer service to inquire about this discrepancy, they were dismissive and unhelpful. They offered no explanation for the huge price difference and instead tried to deflect blame onto me for not being a savvy enough bidder.
I would strongly advise anyone considering bidding and buying from this car auction website to steer clear. They are nothing but scammers and will do whatever it takes to cheat you out of your hard-earned money. Save yourself and go directly to copart without any brokers even they are official.
Tip for consumers:
I just want to advise to use the direct/parent auction or competitors
Products used:
live bidding
Hello,
Thank you for your feedback.
We checked your account, but do not see any purchase/shipping order.
We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter that occurred.
Our international team will be glad to help you with any of your requests, which you can submit to our email export@autobidmaster.com
I recently got my salvage Audi car which I was looking for. I was searching for online auctioneers when I found AutoBidMaster LLC. Honestly, this is very good website for online bidding.
My car got totaled and deemed a total loss without my say. I went to this site when it was listed on copart for auction. I signed up for the basic paid tier so that I could put a max bid on the car and then watch the bidding action live and keep bidding if I was outbid as I really wanted my personal vehicle back. So I am the top bidder when live auction starts, awesome. My car comes up for live auction bidding and I get outbid.
What do you think I try to do since I no longer have a bid in and am outbid? I try to manually place a bid on my car to buy it. SHOCKER they DO NOT allow you to do this... apparently their automated system locks you out. I tried to call customer service to resolve this issue and they kept saying it was my fault, and that I should not have put a max bid in. Go ahead and go through their website and try to find a spot that says you cannot keep bidding on a vehicle after that... try. All that can be found is an article stating that you can continue the bidding if you want to check into the live auction... which I did. Customer service kept blaming me for the fault and even lied to me and said they would contact the lot and try to work out a deal to allow me to place a bid. When I confronted a supervisor with this info and requested the call be pulled they denied doing it and kept blaming me.
This company is a joke and will not stand behind their help articles OR what their reps tell you. Because of this company I can no longer get MY personal car back that I had purchased brand new and was the only owner of. I have contacted BBB and other agencies as this is corrupt practice.
Tip for consumers:
Don't, spend your money on another company that will stand behind their product. This company will berate you and keep telling you it is your fault when their programming is pathetically behind the times.
Autobidmaster stole parts from my Range Rover (front side: headlights, front bumper, adaptive cruise control sensors, etc.).
Tip for consumers:
Easyhaul and Autobidmaster are affiliated companies.
Products used:
Website, cars inventory, services
Hello,
Thank you for your feedback.
We checked your account, but do not see any purchase/shipping order.
We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter that occurred.
Our international team will be glad to help you with any of your requests, which you can submit to our email export@autobidmaster.com
Hello Bob,
Thank you for your feedback.
We checked your account, but do not see any purchase/shipping order.
We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter occurred.
Our international team will be glad to help you with any your request, which you can submit to our email export@autobidmaster.com.