• AutoBidMaster LLC

AutoBidMaster LLC

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Overview

AutoBidMaster LLC has a rating of 3.4 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. AutoBidMaster LLC ranks 16th among Auction sites.

  • Service
    54
  • Value
    52
  • Shipping
    54
  • Returns
    49
  • Quality
    53
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
23
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How would you rate AutoBidMaster LLC?
Top Positive Review

“Will buy with them again”

Артур В.
4/11/24

I liked support services. Although it took longer to ship the car than I expected, but Daria guided me through every step of the vehicle purchasing and shipping process. Thanks to her assistance, I had a smooth experience, and I'm definitely planning to buy from Autobidmaster again in the future.

Top Critical Review

“False advertising”

Jake H.
1/24/22

Be careful if you are thinking about purchasing a vehicle through autobidmaster. They falsely advertise the condition of some of the vehicles and will leave you screwed after they receive payment. I do not recommend using this company, in my opinion it's a joke and should be shut down! I will be taking legal action.

Reviews (67)

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Reviews that mention popular keywords

auto auction (5)
Thumbnail of user johnlisitski
Belarus
1 review
0 helpful votes
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May 30th, 2023

I have been using this platform for buying cars at auctions for a long time. Low commission, fast technical support. There were no problems.

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Value
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Thumbnail of user wanb2
Netherlands
7 reviews
20 helpful votes
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June 27th, 2022

The firm really helps people get cars from the U.S. They were very helpful to me personally. I have been using their services for several months now.

Tip for consumers:
It's okay.

Products used:
It's all good.

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Value
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Thumbnail of user maksimp12
Latvia
1 review
7 helpful votes
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June 20th, 2022

Great support on the site, nice prices for brokerage services. Very convenient auction and great selection of cars. I recommend to everyone!

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Value
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Thumbnail of user galvelfoxs1986
RU
1 review
0 helpful votes
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July 13th, 2023

An excellent company with a wide range of products, reasonable prices and quality service.
The transaction went quickly and efficiently!

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Value
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Thumbnail of user aggelosk1
Greece
1 review
0 helpful votes
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August 17th, 2023

Don't ever use them.Buy from copart instead. I am located overseas (Europe GREECE) which makes things a lot more difficult to buy and manage the shipping.
I bought 6 vehicles for the prices
6550$
8819$
3577$
5550$
4180$
6892$
All went good until I paid them to ship 2 of them in a warehouse they ship with their own company called EASYHAUL and I give the AutoBidMaster clear instructions to call 2-3 days in advance for an appointment to warehouse which they did not and when they tried to deliver obviously the warehouse didn't accept the vehicle and now the autobidmaster send me an invoice and an email that says I get charged 600 for dry run and 25$ each day for storage until I pay and they keep me vehicle hostage and they want me to pay the trucker 600$ fine because THEY DID NOT DO THEIR JOB CORRECTLY I paid them and give them instructions simple and clear they only care about charge your account nothing else run away buy direct from COPART.
In the photos you will see that I have actually purchased 6 vehicles and ordered shipping with them for the 2 the 1 went ok but other not… as you can see they assigned driver for the 16 of the month and delivery for the 17 which could not happen as there was no appointment with the warehouse and as everyone knows the shipping companies are not autobidmaster's or Easyhaul's' backyard to appear whenever they want…
MESSAGE FOR AUTOBIDMASTER
Don't bother to answer I will post every message of our conversation for the transport with dates here.

Service
Shipping
Thumbnail of user maxjs
Ukraine
1 review
4 helpful votes
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May 27th, 2022

With the help of Autobidmaster bought a cool car – Ford Mustand. Was shipped as is on the auction photos

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Thumbnail of user richardm4624
New York
1 review
4 helpful votes
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April 18th, 2023

As a customer of the Autobidmaster online auto auction, I had a horrific experience with their customer support. Not only was their English barely comprehensible, but their rudeness and lack of professionalism were beyond belief.

When I tried to ask questions about bidding on and shipping cars overseas, I was met with utter frustration and impatience. The customer support representative seemed completely uninterested in helping me, and their responses were so muddled that I could barely understand them. It was clear that they were not fluent in English, which made the situation even more frustrating and confusing.

As someone who was new to the process of buying cars from overseas, I relied on their customer support for guidance and assistance. However, they were unhelpful and dismissive, treating me as if I was wasting their time. It felt like pulling teeth just to get basic information about the bidding process and the shipping options.

Their lack of professionalism was appalling. Instead of addressing my concerns and questions, the customer support representative spoke to me in a condescending tone, making me feel stupid and inferior. It was an incredibly demeaning experience that left me feeling frustrated and disrespected.

The level of customer service I received was unacceptable. As a paying customer, I expected better treatment and assistance, especially when dealing with complex and unfamiliar processes like bidding and shipping cars overseas. The Autobidmaster online auto auction's customer support was a total letdown, and I would not recommend their services to anyone. Avoid them at all costs if you want a smooth and professional experience!

Tip for consumers:
keep away from the Autobidmaster auto auction, very bad reviews

Products used:
advanced membership

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Value
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Thumbnail of user autob18
Auto B. – AutoBidMaster LLC Rep

Hello Richard,
Thank you for your feedback.

We apologize for any inconvenience or frustration you may have experienced.

We want every member to have the best experience and offer amazing customer support that is available to assist our members every step of the way. Our advanced help center has a wide variety of articles and videos to also help understand each process.
If you would like to use our services, please contact us directly for bidding assistance at +1503-298-4300.

Thumbnail of user wilsonbass78
Germany
1 review
0 helpful votes
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May 17th, 2023

A good selection of machines with different degrees of damage - from the lightest to medium. Broker with reasonable prices, this is also pleasing

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Value
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Thumbnail of user dzianisi
Belarus
1 review
0 helpful votes
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June 30th, 2023

A good platform, I liked the clear and user-friendly interface, reasonable prices for broker services, and most importantly a wide selection of cars.

Tip for consumers:
A good platform, I liked the clear and user-friendly interface, reasonable prices for broker services, and most importantly a wide selection of cars.

Products used:
car

Service
Value
Shipping
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Thumbnail of user autob18
Auto B. – AutoBidMaster LLC Rep

Hello,
Thank you for your feedback.

We are happy to hear you were satisfied with our services. We work to make our services even better.

Thumbnail of user kalibar1999
Belarus
1 review
0 helpful votes
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March 17th, 2023

Really high quality company, responsibly delivered the car right to the house, the prices were quite reasonable and affordable, I recommend it!

Thumbnail of user seanl257
California
1 review
32 helpful votes
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December 25th, 2020

So. ABM hijacked my bid. I never intended to use them. Their copart site integration was so crappy they had me login to copart auctions using ABM credentials. Which intetfered with my copart account. So I bid thru them instead of copart. Mistake. To sum up. They misrepresenred all of the lot details. And the fees. Which are ridiculous They own the CLEARVIN history service. Which showed none of the collision, salvage, etc problems... just like ABM. So the deck is stacked. And they play games with ownership docs. Mine were "lost in fedex" for MONTHS. But they cannot provide a tracking #. Another breach. Then the excuse was i didnt give em my license and sign the paperwork. I did. Now 3 months after the sale they present me with a paper that Ive never seen before. Then I find out the engine numbers dont match and it may be a stolen vehicle. And they want me to waive all rights and let em. So instead of a low-cost copart vended clean title low miles normal wear registerable ride... I get a vehicle way over retail, from abm with no title, stolen, odometer who knows?, collision damaged, POS that is only good for being impounded and maybe getting me arrested? Great. Thanks ABM.

Thumbnail of user fagonjuken
Ukraine
1 review
0 helpful votes
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June 8th, 2023

Good service.Try to use recommend good attitude.Everything done on time in time.Satisfied. Goog like..

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Value
Shipping
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Thumbnail of user autob18
Auto B. – AutoBidMaster LLC Rep

Hello,
Thank you for your feedback.

We are happy to hear you were satisfied with our services.

Thumbnail of user isabellal238
France
1 review
4 helpful votes
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April 21st, 2023

I am utterly dissatisfied with my experience as a customer of the AutoBidMaster online auto auction. The level of incompetence and unprofessionalism displayed by the staff is absolutely unacceptable.

From the very beginning, I encountered issues with bidding on vehicles. The website is poorly designed and confusing to navigate, with constant technical glitches that made the process a frustrating ordeal. It's apparent that the platform lacks proper maintenance and updates, leading to a subpar user experience.

Even after winning a vehicle, the problems didn't end there. The vehicle I received was in terrible condition, far worse than what was described in the auction listing. There were numerous undisclosed damages, and the vehicle had serious mechanical issues that were not mentioned. It's clear that the vehicle descriptions were misleading, and the auction failed to accurately represent the condition of the vehicles.

As if that wasn't enough, the shipping process was a disaster. The communication with the shipping department was abysmal, with delayed responses and unhelpful support. The vehicle arrived late, damaged, and the shipping charges were exorbitant. It's evident that the auction's logistics and shipping process are poorly managed, and it caused me unnecessary stress and financial burden.

The lack of professionalism, poor website functionality, inaccurate vehicle descriptions, and disastrous shipping process have left me deeply disappointed and frustrated. As a customer, I expected a smooth and reliable experience, but instead, I was met with constant challenges and issues. I would strongly advise against using AutoBidMaster online auto auction as it has been a complete letdown in every aspect. Save yourself the trouble and look elsewhere for a more reputable and reliable auto auction.

Tip for consumers:
check competitors' conditions

Products used:
membership, used car

Service
Value
Shipping
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Quality
Thumbnail of user alhassans1
New Jersey
1 review
1 helpful vote
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July 21st, 2022

It was nice working with you 100%result proven by ghhauling llc looking forward to work with you again.

Thumbnail of user conniew622
Finland
1 review
2 helpful votes
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June 6th, 2023

I recently purchased a vehicle from the Autobidmaster online car auction platform, only to discover that it was an absolute nightmare. The car I received was not only broken but had clearly been stripped of its essential parts, including headlights, sensors, and engine components.

First of all, let me express my outrage at the fact that the Autobidmaster online car auction allowed such a damaged and incomplete vehicle to be listed in the first place. It was evident that little to no inspection or quality control had taken place. How could they justify selling a car that was essentially a shell, missing vital components necessary for its proper functioning? It was a blatant disregard for the customers' trust and a clear indicator of the company's lack of integrity.

To make matters worse, the missing parts were not minor components that could be easily replaced. Autobidmaster included crucial elements like the headlights, sensors, and engine parts. These were not items that could simply be purchased off the shelf; they required specialized knowledge and expertise to source and install. The financial burden of repairing such extensive damage fell squarely on my shoulders, effectively turning my supposedly good deal into a costly nightmare.

What infuriates me the most is the suspicion that these missing parts were likely stolen from the vehicle before it was even listed for auction. It is unfathomable that the online car auction failed to address such a blatant act of theft. Their lack of accountability and failure to conduct proper inspections not only put unsuspecting customers like myself at risk but also enabled criminal behavior to go unchecked.

The customer service I received when I reported the issue was equally appalling. The Autobidmaster representatives were dismissive and unsympathetic, making it clear that they had no intention of taking responsibility for their negligence. I was met with indifference and brushed off with generic responses, leaving me feeling completely disregarded and disrespected as a paying customer.

In conclusion, my experience with the Autobidmaster online car auction was nothing short of a nightmare. The broken car I received, stripped of its essential parts, clearly demonstrated the company's lack of quality control and integrity. The financial burden and inconvenience caused by their negligence are simply unacceptable. I strongly advise anyone considering purchasing a vehicle from the Autobidmaster online car auction to think twice and look elsewhere for a more trustworthy and reputable source.

Tip for consumers:
I will never buy a car with Autobidmaster

Products used:
online car platform

Service
Value
Shipping
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Thumbnail of user autob18
Auto B. – AutoBidMaster LLC Rep

Hello,
Thank you for your feedback.

The lot number you are referring to was never purchased through Autobimaster. We don’t have it in the system.
Our international team will be glad to help you with any of your requests, which you can submit to our email export@autobidmaster.com

Thumbnail of user petrs11
Ukraine
2 reviews
2 helpful votes
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July 20th, 2022

Got the car, 110% satisfied so far, hope to buy my next car through your service soon. Just want you to thank AUTOBIDMASTER TEAM for your support.

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Value
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Thumbnail of user bilals52
Egypt
1 review
0 helpful votes
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July 28th, 2022

شركة سيئة جدا. سيارتي ظلت 7 أشهر بدون ورق ملكية في أمريكا وكنت اتصل بهم أسبوعيا للسؤال عن الوثائق المطلوبة بلا
استجابة منهم وظلوا يصبرونني 7 شهور حتى مللت ويئست من الحصول على الورق وحين حصلوا عليه طلبوا ارضيات حوالي 850 دولار غير 300 دولار كنت دفعتهم قبلها للورق أيضا.

ملحوظة: فلوس الارضيات سحبوها من بطاقتي الإتمانية بدون علمي مع العلم أنهم هم من كانوا السبب في تأخير الحصول على أوراق الملكية من الجمارك الأمريكية وليس أنا. من الواضح أنه لا يوحد أي تنسيق بين موظفيهم.

تركت هذه الرسالة حتى لا ينخدع أي أخ بهم

Products used:
Car

Service
Value
Shipping
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Thumbnail of user autob18
Auto B.

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