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Autohance has a rating of 3.5 stars from 2,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Autohance most frequently mention customer service, best price, and free shipping. Autohance ranks 12th among Auto Parts sites.
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I ordered a set of EBC brake pads. Their prices were the best. I was in no rush as I was buying them for future maintenance. I think it took three weeks to get the order. The delivery time was a little extended, would have been happier if I received some kind of notice that the order was progressing. I called two weeks after the order was placed and the customer support was great. Let me know the order would be shipped by early the next week. It came as promised.
UPDATE: After extensive phone calls and emails with John, the intake still has not arrived. A label for my delivery was not created until 9/13 at 3:03pm. Mind you, I was personally contacted and assured that the intake would be delivered on 9/10. A partial refund was given and I was promised a full refund if not delivered by 9/12 at the latest. The second refund has not been placed and I'm no longer hearing back from them on email or phone. I will be taking legal action if matters are not resolved by the end of today 9/15 Scammers. I paid for a K&N air intake on 08/29 and was told the item would arrive in 2-5 business days. The email stated that I would receive a notification when the item was shipped. Almost a week went by with no update to the shipping, so I reached out to their customer service email team on 09/03. They responded to let me know that the order would be shipped out on 09/06 and be delivered by 09/10. There was never a notification that it was shipped and 09/10 came and went with no delivery. The email team has stopped responding to my messages and I have opened a claim with my credit card company to have the money refunded. DO NOT BUY FROM AUTOHANCE!
Website was easy to use, package was delivered faster than expected and product is a perfect fitment.
Easy purchase and checkout. Everything arrived quickly and in good condition. Will do business again with AutoHance.
It was great and it's nice to be able to buy car parts you really need that are expensive with help with monthly payments.
Amazing! Love your low prices! And options of everything I need to keep my baby on the road! Keep up the great work guys!
This is one of the best websites I've found. Everything is excellent from products to shipping time to prices. Will definitely use more often
This is going to be a Christmas gift, so I wont know till I install it. But so far quality of part looks good.
GREAT WEBSITE DESIGN, EASY TO USE, BEST PRICE I FOUND FOR MY PURCHASE: MAGNAFLOW EXHAUST.
FAST DELIVERY, PRODUCT IS INSTALLED, AND EXCEEDED MY EXPECTATIONS. WILL BUY AGAIN FROM AUTOHANCE!
Great customer service. I called to make sure i had the right part and a lower price was honored as well. Thank you!
Fast shipping, quality EBC parts, One very satisfied customer! These guys had the same brake kits for 150 dollars cheaper than the competition
Simple set up, not hard to look for what you need, I love the cold air intake, it is such a beautiful piece, I'm inlove with it, thank you so much <3
Shopped around for a few weeks and couldn't find a lower price. Easy website to navigate. Package was delivered in an timely fashion.
Easy to navigate website. Shipping was fast and the product was packaged nicely so that it wasn't damaged. Great prices.
Thank you!
Product had internal damage. Have not been able to receive repair parts from manufacturing company. Damage occurred at the time of packinged.
Ordered a Borla S-type axle back exhaust for a Honda accord EX-l V6 and it fit perfectly no issues took off stock and installed new in 20 minutes by myself.
I like the fact that you have the tq ratings for product very good description to inform on making my selection.
Excelent shipping got it one day before the estimated delivery. Great website and great source to get your vehicle parts.
Tonneau cover arrived quickly. One plastic clip was broken but customer service helped with issue promptly, now awaiting replacement clip.
So far I like what I see. Let's just hope this air intake fits. If so, I'll be buying from here more often.
Item I ordered should come in one box as a kit. It came in two boxes without explanation if I received correct parts.
It was very easy to order and the delivery time was awesome. I would highly recommend your site to anyone looking for parts.
Quick response and great price, but gave it only 4 stars for item cause it doesn't close like it does on the videos
As long as my flywheel and clutch come in one piece and on time Ill be using y'all again for this car. Thanks
Hopefully they have my radiator available... the last place refunded my order "THmotorsports" for not being able to place item, WHY LIST A PRODUCT YOU CAN NOT GET?
Everything arrived on time, packaging was in great condition, and service was very good from autohance.
Called in because I was havjng issues using affirm. Customer service helped me out and was very responsive
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AutoHance.com is committed to providing you with top quality parts from the leading name brands. Our custom and universal products are available for every make and model vehicle, and our custom tailored inventory search makes finding the right part for your car effortless and accurate.
Our History:
AutoHance has come a long way through warehousing and distributing a wide variety of products including medical technology equipment. Our warehouses have mastered the order and shipping process, with the capacity to handle any volume of sales. We are with you every step of the way; from order to delivery.
Business Philosophy:
AutoHance's core belief is to always prioritize what is in the best interest of the customer. Our number one goal is to be regarded as providing the absolute best service in the business. We monitor customer feedback on a daily basis and tailor our business to what satisfies everyone.
The team is always fostering improvements and taking pride in delighting and satisfying customers.
Our Commitment:
In order to achieve economic efficiencies, offer exclusive products and to make shipping faster and more convenient, orders are shipped from warehouses located throughout the United States that are closest to you.
Our mission is to provide each customer the best possible shopping experience for automotive accessories. We are committed to being there for you for all your performance part needs!
