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Autohance has a rating of 3.5 stars from 2,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Autohance most frequently mention customer service, best price, and free shipping. Autohance ranks 12th among Auto Parts sites.
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I ordered a set of EBC brake pads. Their prices were the best. I was in no rush as I was buying them for future maintenance. I think it took three weeks to get the order. The delivery time was a little extended, would have been happier if I received some kind of notice that the order was progressing. I called two weeks after the order was placed and the customer support was great. Let me know the order would be shipped by early the next week. It came as promised.
UPDATE: After extensive phone calls and emails with John, the intake still has not arrived. A label for my delivery was not created until 9/13 at 3:03pm. Mind you, I was personally contacted and assured that the intake would be delivered on 9/10. A partial refund was given and I was promised a full refund if not delivered by 9/12 at the latest. The second refund has not been placed and I'm no longer hearing back from them on email or phone. I will be taking legal action if matters are not resolved by the end of today 9/15 Scammers. I paid for a K&N air intake on 08/29 and was told the item would arrive in 2-5 business days. The email stated that I would receive a notification when the item was shipped. Almost a week went by with no update to the shipping, so I reached out to their customer service email team on 09/03. They responded to let me know that the order would be shipped out on 09/06 and be delivered by 09/10. There was never a notification that it was shipped and 09/10 came and went with no delivery. The email team has stopped responding to my messages and I have opened a claim with my credit card company to have the money refunded. DO NOT BUY FROM AUTOHANCE!
Trust the website 100% wish I would've got it sooner but BEST price you can find! I recommend to everyone looking for a CAI!
Great product; perfect fit; thorough installation instructions; great customer service. Couldn't ask for more.
Painless. Received both orders for Mishimoto products even before I received email confirming shipment.
Great price and easy to place order.
I was sent the wrong product the first I ordered a TruXedo Titanium Hard Rolling Tonneau Cover - ******* but received a set of HDX drop steps fro a Chevy / GMC.
The muffler and tailpipe was delivered ahead of scheduled time,it was packaged well and came in excellent condition
Overall great experience, product came very quick. Delivery time frame was 2-5 days. Recieved product in 2 days.
Good price for the product, the only issue was that the items were evidently on backorder and so the quoted delivery time was not met.
Came alot quicker then I expected. But it was exactly what I was looking for and for a good price too.
Ordered my Borla exhaust from here and they had a coupon for $50 off I got this exhaust for a deal and free shipping and no tax.
They had the Cheapest price for the flywheel i was looking for and i recieved my order quicker than expected
Great, easy to find what I was looking for and also the cheapest I could find it for. I love this siteI
I ordered a fidanza flywheel that was supposed to be a steel serviceable flywheel according to the add online. It was not. It was one piece iron.
This was a breeze and I am glad I found this sight as it was the cheapest hands down with no further looking needed on all parts I bought.
It was actually great. CS was really fast, price was great and they honored a sale price. I was impressed.
Great price for a top-of-the-line product! My Borla Stinger exhaust sounds louder and meaner than I expected!
Package and parts arrived damaged. Waiting for a response from Bak Industries who makes the product.
The Injen intake I got for my FoST was 40$ cheaper than anywhere else, got free shipping, received my package in one day. Thanks Guys!
Found a great deal for a Magnaflow Catalytic Converter. Overall saves hundreds for buying from AutoHance.
Didn't have an add on part that I wanted so will have to go somewhere else to get that. (Injen hydroshield)
I received my injen intake in two days and when I installed it and drove my nissan sentra, the engine sounds really different. I liked it..
Very happy with the Truxport Tonneau cover. It was about $50 cheaper than anywhere else I looked and came quickly, in perfect condition.
Didn't get my discount by putting in CYBER, but maybe that was an expired promotion
Product arrived extremely fast and was well packaged.
I needed a clutch for my car and they had it to me by the end of the week great turnaround time
Ordered the EBC rotors and brake pads, got them within the estimated delivery time and they are working perfectly!
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AutoHance.com is committed to providing you with top quality parts from the leading name brands. Our custom and universal products are available for every make and model vehicle, and our custom tailored inventory search makes finding the right part for your car effortless and accurate.
Our History:
AutoHance has come a long way through warehousing and distributing a wide variety of products including medical technology equipment. Our warehouses have mastered the order and shipping process, with the capacity to handle any volume of sales. We are with you every step of the way; from order to delivery.
Business Philosophy:
AutoHance's core belief is to always prioritize what is in the best interest of the customer. Our number one goal is to be regarded as providing the absolute best service in the business. We monitor customer feedback on a daily basis and tailor our business to what satisfies everyone.
The team is always fostering improvements and taking pride in delighting and satisfying customers.
Our Commitment:
In order to achieve economic efficiencies, offer exclusive products and to make shipping faster and more convenient, orders are shipped from warehouses located throughout the United States that are closest to you.
Our mission is to provide each customer the best possible shopping experience for automotive accessories. We are committed to being there for you for all your performance part needs!
