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Auto Parts Warehouse has a rating of 2.9 stars from 139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Auto Parts Warehouse most frequently mention customer service, and credit card problems. Auto Parts Warehouse ranks 47th among Auto Parts sites.
My first order, and the salesman really help me with an order, that I had no knowledge of. I will mention your warehouse to everyone looking for auto parts.and leave it up to theme Thank you and have a nice day
Where do I start: First they told me part in stock, then sent me an invoice for one amount and deducted almost a $1 more than the invoice from my account the next day. So they took the money before sending the part. Invoice said 3-7 days delivery, 18 days later still waiting for the part. (not even in stock, manufacturing delay)This Texas Company is the worst, you don't even get anyone in America for customer service. This is a sad day for this Texas Company
It would have been nice to order in my name and nor my brothers but wouldn't let me change it. This is second order last was radiator for my 97 truck
Ordering is very user friendly. System keeps you updated through out the process. Awesome company to do business with.
The APW Rep was very helpful helping me with my order. Will order my next order from them again!
Thanks for all your help
, you guys are freaking outstanding, I don't know why anyone would go anywhere else for their parts. *******@gmail.com
Order a fuel pump. 8 days ago still isnt here.
I would rather pay more. Than be. BS. On shipping.
Buyer beware
We shell see when my parts arrive I've had a couple of bad experiences with on line orders I hope this will be diffferant
Outstanding in quality and price I saved a fistfull of dollars no joking half as many deal or. Thanks Gordy
Great price on steering knuckle for 08 Escape. Ordered and WAITED TEN full shipping days for it to arrive. Otherwise, would have been FIVE STARS.
I ordered a replacement washer reservoir and a cabin air filter for my car for the first time from Auto Parts Warehouse on Aug. 5,2014. I received cabin air filter after about a week but I did not receive replacement washer reservoir. When I checked tracking information, it said ' Returned package to Shipper - incorrect address'. Called their customer service, they sent me a replacement washer reservoir in a good sized box. It was sent from their Fulfillment Warehouse in Chesapeake, VA. Guess what, the nozzle on the one of the motors ( black one) is broken off as the result of stupid way of packaging. The most fragile part on the reservoir is the nozzles on the motors, which was laid on the cardboard box facing on the bottom without any padding. Then a lots of paper padding was placed on the top of the reservoir only - what is the use of too much padding on only one side of the fragile item and none on the other side? Does the packaging guy has any common sense or was s/he on drugs? There is also a dent on the side of the box which does not seem to the cause of the damage to the reservoir. Called their customer service again with the findings. They sent me a replacement reservoir for the 3rd time which I did not receive at all, When checked on tracking information, it said ' Returned package to the shipper - Incorrect address' AGAIN FOR THE THIRD TIME! What is wrong with these people - especially with their Fulfillment Warehouse in Chesapeak, VA? I wasted entire 1 month time in waiting for the part that I need that I did not get. Isn't it just too much? I am just fed up with this company and deeply regret for trying to buy parts from them. Today, I finally called their customer service again for the refund. Their staff in Fulfillment Warehouse in Chesapeak, VA either need a good training or they need to be fired because they lack common sense. Hopefully, one day; their higher management will wake up and do things right! I will NEVER EVER BUY FROM THEM AGAIN! I am going to give them 1 star because there is no selection for Zero Star!
Madhu K
Tip for consumers:
NEVER BUY ANYTHING FROM AUTO PARTS WAREHOUSE !
This site is really great and they have big selection of cheap oem parts!
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Auto Parts Warehouse offers car parts and car accessories. We sell discount auto parts online as well as cheap auto parts. Free shipping on orders over $50.
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