Avas Flowers

Worst flower company - EVER. Literally made ordering flowers the biggest headache. I sent sympathy flowers to family - they came 5 days late. I ordered ALL WHITE sympathy flowers and they sent a rainbow of flowers. They also called the family member who was mourning over 5 times. Ridiculous. Save your time and money and do not use them.

I sent my daughter flowers for mothers day and spent a lot on the bouquet. They never arrived so I called to find out what was happening. Lets just say I called six times in a two week period to some call center only to be told they were coming the next day. They never arrived so a few weeks later I called and demanded a refund and they said of course they would with an apology but I never got the money back. All the phone calls were so frustrating and took so much time I finally gave up. Don't order from Avas Flowers!

I ordered a beautiful stand of white flowers for my dear friend of 50 years that passed unexpectedly. What they delivered was not what I ordered and embarrassing and unacceptable for my deepest condolences.Shame on them!

I ordered flowers for Mother's Day 3 days prior to the holiday. On the day it was supposed to be delivered, the order was cancelled and "refunded" due to Avas being "unable to fill" the order. I am still working to get my refund almost a week later, and it is impossible to speak with a real person on their useless customer service line. I have seen several reviews regarding the same issue, and it looks like a lot of other customers have had to contact their banks to dispute the charge. Do not order flowers here. This is not a legit company.

They are absolutely terrible do not deal with them they gave 3 different stories and the flowers never were delivered I had to get very rude with customer service to get a refund terrible terrible company

I will never use Ava Flowers again. I ordered an upgraded bouquet and my mother received half the size with mostly filler flowers. I paid $100 for a $20 bouquet. They fully refunded but made her leave the bouquet outside to pick it back up ( tacky). It was her 80th birthday. I was so disappointed. I've showed the one she got and the one advertised after ( which again was supposed to be upgraded). I picked this one because it was supposed to have carnations and none were included. It looks nothing like the advertised one! Also it advertises pink roses and red were given. Never will use again.

The ordering process was simple and straightforward, and having images helped. I was surprised when my wife showed me the message, which was printed on the delivery information ticket. The surprising part was to learn that the order was sub-contracted out to Safeway Floral. At no point during the ordering process was it disclosed that I was buying flowers from Safeway Floral, which has a lower value perception, and in reality also has a lower price point than that of Avas Flowers! In other words, if I had wanted to buy from Safeway, I would have done so - instead I purchased what I thought were "premium flowers" and paid quite a bit higher than the value delivered. Lesson learned - won't be using this service again.

Was suppose to deliver on Friday, didn't. When called said they would re-deliver, received text message that flowers had delivered, but didn't. Solution was to send out again on Monday. Super disappointed!

Don't purchase through them. They are good. They have this set up to make you believe that it is legit but buyer beware. I ordered on 2/5/24 at 3 pm stating I needed delivery same day. I asked the Phillipino speaking order taker 3 times if they could guarantee same day delivery that night. He assured me 3 times yes they could. My niece was having a baby in Memphis and was only in the hospital until noon the next day. On 2/6/24, Ava's attempted delivery so they say and stated they could not find the niece in her room at the hospital. Their system kept blowing up my phone and emails with non delivery notices. This all looked legit. Then when I would talk to them about getting a credit they would put me on hold for up to 15 minutes and would come back on the line stalling and delaying giving me a credit. I gave them a house address to deliver and they never delivered the flowers there either. The fake emails of "we tried to deliver" continue to appear in my email. I gave them my debit card number on a link they sent me. I called my bank immediately to cancel the card before they could wipe out my bank account. Each time they attempted to call me from a toll free number I would get a different person each time all speaking with the Phillipino accent. The last one had chickens crowing in the background. These are virtual call centers where people in the Phillipines answer phones for business and are working during our normal work hours but it is night time for them. Don't give out your card to this company. I am now trying to get my money back from the bank.

They state order was canceled due to no pink or white flowers! They wanted to ship them 2 days after I needed

I ordered flowers and was assured they would be delivered the next day in the morning, at 12:45 they had not been delivered so I called and was told that they agent that helped me had made an error and they entered to have them there by 4pm not in the morning. I was told they were trying to reach the florist and would call me back soon. After not receiving a call back I called back at 3:15 pm and was told they are on the way and would be delivered shortly and someone would call me back. At 5:00 pm after the flowers were not delivered and still no call back I was told that to get a refund I would need to talk to a supervisor but they were all on calls and they would call me back in the next 20-30 minutes. I never received that call and had to call back the next day and it took over 30 more minutes on the phone to finally get them to agree to refund since the flowers were never delivered and they cannot provide any updates. This place is a joke.

I wish I would. Have checked how horrible tis company is I would have never ordered my mom flowers, at this place. I ordered them yesterday at 1 pm. because yesterday was her birthday.it's 3:50 the following day and still haven't been delivered.Never again...and I would never recommend them.they are horrible and they are way to pricey...

Flowers arrived on time and exactly the way I ordered them! I was surprised because the reviews of the company are really bad. However, my experience was great. I was also able to talk to customer service twice to inquire on the status of the delivery.

Flowers were delivered to the wrong house was told to go to the house and get the flowers. Had the nerve to say they will give me $10 refund emailed multiple times got put on hold was disconnected said they would resolve the matter but have not had a response yet.

I ordered a beautiful, expensive, floral arrangement for my Mother while she recouperates at home from surgery. She got a dozen red roses without any arrangement to them. If I wanted red roses, I would have ordered them. I was disappointed in the quality and amount for the price I paid. Will NOT USE this company again.

I ordered flowers for mothers day, they were 2 days late and then I was told they couldn't fill my order and had gave me options of something different which did not come close to what I ordered. Then I asked for a refund of my money and they tried to talk me out of refunding me 3 times before I got off the phone not to mention the day before I was told they couldn't fill my order customer service said they had called the florist personally and it was going to be delivered the next day. I will never go through them again. The first and last time I'll ever use them

I ordered flowers stating it would be as shown from the photo. The flowers that arrived to my brother were much smaller than expected. I am disappointed with the money I paid for a small arrangement that does not match the size of the indicated photo. I also ordered balloons and he was sent different ones in a different color and style. Some of them were also deflated upon arrival to him. I called them about this to have the order resent to him and still he was sent a small order of flowers that looked worse and were missing certain flowers. The balloons were also missing from this reorder. I had to call again to at least get the balloons refunded.

Regardless of how hard they try to make you think you are ordering from a local florist Avas is a on-line order only. They get top billing in paid search mostly because the name starts with an "A", they also buy the position. But rest assured, when you place an order with Avas, they then send the order via the web to a local florist in the market you are trying to send flowers to.

It is very misleading!

If you don't believe me, just go to any market you want and see what name comes up when you click local florist regardless of what city or State you chose.

They should be shut down for being so dishonest/deceptive.

The flowers my mom received looked nothing like the picture and I ordered the option that says that its exactly like the picture! For $80 is ridiculous. That's including the $21 service fee that they added at the checkout..

Ya'll I don't do this usually but I feel the need to steer Ya'll away from scammers whenever possible.
So I purchased a dozen roses, "gourmet" chocolates, and card from this company TWO DAYS AGO, to be delivered on her birthday before 3pm. Not only did this company not get it done after charging me well over $100, but when they finally tried they simply dropped them off, without the chocolates at the gate outside Perkins. After hours. In the middle of Booker Park. This all after they refused to give me a refund the previous day.
Save yourself some money. Don't buy from Avas Flowers

I ordered a blue and white sympathy standing basket. (Total cost $127.81) what I got was 6 cut stems in a clear vase. I will never use them again. The first picture is what I ordered, the second was what I got.

I ordered flowers for my mom and what she got wasn't what I picked out. Will not be ordering from this place again. I called to report my problem and was told they would contact me back and I haven't heard from no one

Ordered a week prior. They texted me an hour before they were supposed to be delivered to say not only that they weren't able to make the delivery, but that the flowers I ordered weren't available at all. This is customer service in 2023.