Avas Flowers

I picked Ava's on line while awaiting a flight. I paid $114 for an orchid that I requested have two flowering branches with lots of buds. It is a very poor specimen that is well past its prime and I would never use Ava's again.

Quick to bill and take your money. Absolutely the worst service ever. Was delivering on Tues and didn't arrive till late wednesday. NEVER AGAIN. Call 3 times and got the run around BS story. The internet web support is an even bigger joke. Their reviews are all self written. You can not give them a review on their site.

Unprofessional! Out of stock most of flowers, wasting your time and money! Told on the phone they can deliver same day, it's been 2 days my order still not delivered! Lack of communication, customer service not helpful at all.

What I ordered versus what was received. On my Great Auntie's 99th birthday. Very disappointed. For $80, I did not expect them to look like someone went out in the yard and picked some flowers. Don't order from Ava's Flowers.

Don't use this company - misled me on price, gave false information regarding delivery expectations, didn't deliver flowers to the right location (still don't know where they were delivered) nor on time.

I am very dissapointed for my recent order with Avas Flowers, I feel that I have no respect to my relatives when seeing the flowers, feel shame and not want to take the picture, no band and no word on order as we discussed, I told the representative please charge me the way it should be for what i want. The product is not up to standard. Please, business is for long term, do not treat your customer this way,... I always order flowers ahead and I will arived later to check on it. 🤦🏻‍

I have contacted customer service 5 times over a one week period. Still no flowers. I have spent countless hours on the phone and online trying to get answers. Every time they say they will be delivered that day and they don't. I'm finding it impossible to get my money back - they just put me on hold, hang up on me. It's been an awful experience avoid at all costs. I wish I would have done more research about the company. Learn from my mistake.

We saw the Ava's Flowers ad stating "Free delivery " so my husband and I bought (at 8:00 am today) a bouquet for our friend. The price was around $89.00. Then they asked if we wanted a card attached to it with message, we said "sure". That was another $4.00 (other flowers business give you a free card). At the end WITHOUT ANY WARNING we were charged $28.94 for a "Service fee" PLUS $10.00 of delivery fee!

What exactly that "Service fee" is? Only Ava's flowers know!

An $89.00 bouquet turned out to be $140.00!

In the evening we received delivery confirmation from Ava's Flowers. We called our friend and she said the flowers never arrived!

We will NEVER buy again from AVAS FLOWERS.

I ordered a gift basket to be delivered June 19,2022 and I was guaranteed it would be delivered on June 19. It was not.
I should have done some digging in this horrible company before I put my trust and money in their hands.
Terrible terrible people and service. And then when I called to inquire I find out they don't take customer service calls on Saturdays.
Please do yourself a favor and stay far away from this company.

Placed an order. Order cancelled literally at the last minute. I only regret I did not read the reviews first. Obviously incompetent on many levels. Don't waste your time OR money. One star only because it was necessary to post. NO STAR RATING is my honest appraisal.

Spending over $100 on flowers and balloons to get ripped off! This company should be banned from doing business! The flowers were grocery store quality and a few roses do not equal a "Luxury Grande" bouquet. This company is a fraud!

Ordered flowers for granddaughters birthday. Flowers delivered looked nothing like I ordered. Was not even delivered in a vase!

Ordered for my wife's birthday and scheduled delivery a day before to be safe. Still a day late. Also for the $120.00 price the flower arrangement actually looked like 30 dollar gift. Very disappointing. Sorry no stars from me.

They spoof themselves as a local florist with same day delivery. They also show a picture of an arrangement, but if you want the one in the picture there's an upcharge, and every order has a significant "service fee'. Not only did they not deliver the flowers on the day promised, it's been two days and they still haven't delivered the flowers. I have been unable to get in touch with someone that can help resolve this. They haven't responded to my emails, and every call results in sitting on hold until the system cuts me off and kicks me out. There are no flowers and there hasn't been a refund. Find another reputable provider!

Ordered a spray for a funeral 3 days in advance of ceremony. Countless calls and nothing resolved. Nothing ever delivered. No response back from their usless customer service number. Stay away from these people. They are terrible. How heartless of them to put additional stress on a funeral event by not even responding to a customer's request for a very large order.

Just don't order from these people! Over charge, wrong order and the vase was completely scratched. I could have gone to my local grocery store florist for this messI ordered the Moon sun and stars luxury upgrade for $159.00 they sent me sunflower sunshine for $39.99. No wonder y'all have bad reviews. I bet it don't get paid for. #disputed

Ordered flowers for a birthday, delivery was never made and they lied about making an attempt as the recipients were home all day. The phone CS was not America and couldn't really help aside from offering to make the delivery a different day. At the end I got a full refund, they are a waste of time. Don't try them

This is basically a call center. They job out the flows and delivery, often to local folks who can't fulfill the promises that were made to you (don't carry that product, can't do that floral design, etc.). I had to explain my order to five different people and it still was wrong and was late. No one would give me a refund, despite calling many times and spending a lot of time on the phone. No call backs, no information, no satisfaction. Terrible experience. DO NOT ORDER FROM AVAS!

While we did get a refund on the expedited delivery fee and a 20% discount. Their picture shows three balloons one of which should have been a Mylar Happy Birthday balloon. They were delivered three days late with only one pink balloon. The quality of the flowers looked like they had been around for a few days prior to delivery.

$125. Nicer flowers at the gas station. No teddy bear or chocolate or balloons. Flowers torn and upside down. Closed on a Saturday. No way to contact them. Website, phone system deliberately complex to prevent complaints. Do yourself a favor and hit yourself with a hammer instead.

An overall rating of a 1 star is generous (should be 0). My 81 year old mother ordered $100.00 worth of flowers for our new home and we rec'd a small bouquet of flowers that did not appear fresh and looked like they came from the grocery store for $15.00. Pictures are very deceiving when ordering. They do not care. Do not order from this company, you will not be happy.

Don t waste your time!. Foreign scam artist! Stole my money and did not deliver my daughters birthday flowers as paid for. "Heidi" (yeah right) could not explain anything but offered their Standard $15 refund. So basically the price is high to begin with. They know the flowers will not be delivered same day. They then do the $15 spiel. I am so disgusted right now!
I am not done with them...

My daughter recently moved to Texas and to celebrate her, and her husband buying their first home I thought I would send her flowers. Pictured below is the bouquet that I ordered, and she sent me a picture of what she received. They look nothing like what I ordered which totaled almost $80. I will call the company on Monday as they are closed for the long holiday weekend and do not have a way of leaving a message. Very dissatisfied.