Avas Flowers

Sent dead flowers. Absolutely horrible 100%. I will never go back. Ruined my mother's valentines. So sad.

$90 for five flowers? Really. Also very poor response to inquiry concerning delivery. I will never use them again.

They send a completely different arrangement the next day I requested. The didn't have the balloons either. So No, I do not recommend this place.

Do not use. Did not get the arrangement I ordered. Was 12 roses stuck in a vase with on arrangement.

Lies all lies. They have no flowers! Rip off company to try to steal ur money! Please dont use them.

I ordered an aWalmartrangment of lillys, what I received was a $10.00 plant that could have came from

Stay away. Typical bait and switch tried to charge me double the advertised price. Dishonest crooks. Stay away

If you want flowers don't order here. I wish I had looked at reviews first. I wish we could give a 0.

Horrible quality for what I paid for! Only 1 Lily and picture showed about 8! Only 3 flowers total for $69.99?!?!?!?!?! BS!

I will never order from Ava's again. Twice I have ordered and the order did not get delivered on the day requested.

Bought a sympathy bouquet. Paid 100 dollars and over half the arrangment was fake plastic flowers and plastic leaves. It was UGLY and embarrassing

They advertise "Same Day Delivery" and I believed them - unfortunate mistake. DID NOT DELIVER SAME DAY; DID NOT EVEN DELIVER THE NEXT DAY. DO NOT RELY ON THIS COMPANY.

Worst service ever, will never order from them again, flowers were never delivered and I got a message say we're, never got them They are scammers

I paid $99 for a 2-stemmed orchid and was assured on the phone that the plant would be sufficient in size for the price. I also paid $57 for shipping and tax for a total of $156! My brother sent me a photo of the flowers they had received, which was for their new-home gift and I was dumbfounded at the size of the orchid, which was equivalent to a $20 orchid I could buy at the store. I called Avas and requested they deliver the size orchid I had paid for and they said they would need to pick it up first before replacing it! That is ludicrous and rude to have my brother disappointed by having to do a return! They also offered a $49.99 refund (which is the "starting" price they actually have on their website) and I requested a full refund because they cannot guarantee that the 2nd arrangement would be any bigger than the first! Needless to say, I am not receiving any refund. They can keep my money if they are that desperate even though their flowers and customer service fall well below what I paid for. ALSO, SHAME ON ME BECAUSE I DIDN'T READ THE 155 1-STAR REVIEWS BEFORE I ORDERED!

Ordered a plant for a funeral. Left over Valentine Roses arrived after the funeral was over. 4 Days late

This was the worst flower delivery experience I have ever had in my life.

1. Once you put in all your credit card info and notes and ready to place order they add a $25 service fee. This is even after the promo code for free delivery fee which is only $9.99.

2. It gives an option to put in delivery notes. I put in please do not deliver earlier than 3:30 so she will be home (I didn't order until 11:00 same day) They ignored the notes and tried to deliver earlier. When she wasn't home they did not leave the flowers there. Instead they called & texted my daughter at work and told her she would need to pick them up!

3. When I tried to cancel the order online it would not let me cancel same day delivery. So I tried to call the number that texted her and it did not work. I tried to call the number on the website and sat on hold forever and had to hang up (never talked to a person) then I emailed them twice and never got a reply. She texted them and told them she could not pick them up and they kept telling her to schedule a time to pick them up for days!

This was a surprise for my daughter for a special day and they completely ruined the surprise! It also just caused her stress since she did not have time to pick them up and should not have to pick up her own gift! There's no way to get help from anyone. 3 days later someone called her and delivered them. We did not want them anymore, they were not special anymore, they were ONLY meant for a surprise since I could not see her that day, 3 days later these flowers meant nothing and I had already got her something else that was after the special day. I wasted $80 and I am SO disappointed and unhappy, I have never in my life had a bad experience sending flowers until now! I wanted to cancel and get a refund but no one would get back to me. I also can't find anywhere to leave a review on their website so I am not sure the good reviews are even real.

Day one not delivered
Day two not delivered
Use someone else for your floral needs.
Thes company. Sucks

Ordered from them for my grandson who was one month passed away. Promised delivery but they did not..

My family looked all over for a tulip bou8. I received 9 tulips in an ugly metal vase. They were not close to. $70 dollars worth.

Will never recommend them, a whole week of I'm sorry, flowers were near dead when delivered 8 days late.

What an embarrassing moment to open the door and receive this dumpster trash of flowers. So sad.WTF!

I ordered the "Dreaming of Tuscany" and the Peace Lily Plant at avasflowers.com for same day delivery for the passing of my husband's dad. Avas sent me an email right away letting me know that they won't be able to fulfill my order due to unavailability. I called their customer support team and an account specialist named Rhona, assisted me on how to rectify the order and recommended to deliver the "Designer Seasonal Mix Bouquet" instead as replacement and will be delivered 1 day late, and she promised that I will get something a lot better because of the mess they made. I got a nice big Peace Lily Plant but the flower arrangement was just HORRIBLE and AWFUL, looks like a crap! I was furious and upset that not only I did not get what I exactly ordered, but it was an injustice for a $55 flower arrangement. The bouquet that was delivered was like a $1 five pieces of cheap zinnia flowers, green leaves then somewhat with grassy fillers. I mean, I could literally pick those flowers from the backyard or along the sides of the road! I was enormously embarassed with my family how the flower arrangement looked like. I emailed and called AVAS customer service right away and a representative named Jen took my call. Jen was really amazing, very respectful and kind to assist me with my complaint. She was kind and fair enough to process a full refund right away. I felt that although Avas flower arrangement sucks (0 star for the product), at least they have great customer support who are very responsive and very willing to help. By the way, the 4 stars is for their customer support, very easy to reach, especially to their representative Jen, who assisted me with my order! Thank you!

I live in New York City and My pregnant daughter had a surgery in Dallas TX. I called and ordered "Dreaming of Tuscany" bouquet for her plus a teddy bear with balloons.
I asked the rep if they were a franchise and he said no it's family owned. I also asked him if they have all the flowers I saw online and he replied yes to me. I was hesitant to place the order because the call seamed to be a long distance call and the rep had an indian accent with an american name. Still I somehow went ahead and placed the order. He gave me the total and slammed me with $20 for service charge. When I asked him about it, he said it was for caring for the flowers. Still I placed the order for my Daughter.
The next dat "Diana" with a thick indian accent called me after 2:30 pm New york time and informed me that they do not have that flowers for bouquet I ordered. I asked them for refund and to cancel my order completely.
So she offered me %30 discount. I said to the I don't want the discount just send her any flowers and the teddy bear the balloons. Then at 6:30 PM New York time another rep called me and said that the delivery wes reschedule for the next day.
I was very mad and I asked the rep to refund me my money and to cancel the order. So she offered me $10 off on each order or %50 discount on the total cost of the order.
These people have no souls. They Just want to collect your moony and then Good luck Charley to you. They showed no remorse or compaction. They tried hard not to give me back my money, So I had to threatened them that I would write a very bad review about them and the company. So they issued me a refund that will take 5-7 working days even though I used a debit card for payment.
So now I'm waiting for the refund and I'm sooooooo hard broken that my daughter was not able to receive the flowers and the balloons to give her some comfort during these tuff times.
So please do not order from AVAS FLOWERS because the don't understand the meaning of giving flowers to someone special in your life and they don't care about you or your feelings.