AVG has a rating of 1.6 stars from 79 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AVG most frequently mention customer service, and free trial problems. AVG ranks 160th among Antivirus Software sites.
Just purchased the top-of-the-line software package. Much more comprehensive than the 'free' download, which is now apparently much more limited than it was previously. So far I find this equal to, if not superior to Avast. A close friend had a few terrible viruses embedded in his 32. Exe files, and Avast identified them but could not remove them. Avast did remove them, and found a few other issues that Avast had not even identified. This product has a long history of very good reviews as well.
I installed AVG Cleaner on my tablet, and when I tried to run it, the tablet stopped working. Now it won't boot and it cannot be fixed, so I'm out $139.99. Do NOT install AVG products onto your devices!
Caused my net connections to fail, and their customer support was absolutely rubbish, Would never recommend to anyone! Just outside of refund dates and lost 2 year subscription, Disgusted!
I installed AVG's PC Tune-Up software and it knocked out my Internet Explorer browser. AVG offered to reinstall the browser for $99, but I would have lost all my favorites and settings in the process. What a lousy deal!
My bank acct was charged by AVG for a subscription I did not generate When I chatted with their customer service he would not listen to what I was saying He continually kept trying to get me to accept this subscription Finally I made it clear if this was not stopped I would use other channels to stop this At that time he deactivated the subscription This was yesterday The transaction is pending as of today Pending expires tomorrow 1/5/2024 They sent me an email stating that they are processing a refund I assume they are going to take my money to boost their revenue while I wait 5 to 7 days to get my money back for something I had nothing to do with
Thank you AVG for the many years of:
- slowing down my computer
- causing uncountable bluescreens
- automaticaly blocking and deleting unharmful programs, dowloads, etc.
- blocking too much because of your $#*!ty firewall
- your spam and numerous pop-ups
-...
Works OK until you decline renewal, then you are are attacked by malware and your files are frozen, cannot save changes or copy to share. When you call "customer service" - in India, they are of NO help! DO NOT BUY AVG UNDER ANY CIRCUMSTANCES! GET WINDOWS DEFENDER FOR FREE!
Reading over a lot of these reviews it feels like most people having problems are trying to get cracked copy's of AVG, for anyone who doesn't already know a cracked antivirus is not the most secure thing to have around that's like walking a rottweiler with a piece of string as a collar sure its a leash but how effective do you think its going to be when you need to keep that dog from running after someone when it jolts forwards... if your going to get a cracked program... don't get a cracked antivirus some geek out there has changed bits of the actual code so you get a free 20 dollar program you honestly think there's not a backdoor coded into it? Think again there's a very good chance there is one in it
As for the AVG Tuneup... only thing i can say to describe that is... What a Joke... it didn't use to be this crappy i remember when it first came out it actually did speed my computer up like 10-25% now... What a Joke you cant perform any actions other then analyze without buying the program... so it doesn't even give you a preview of what it can do...
If your computer has any issues, ex) Your drivers need updating, or you need a VPN, or literally almost anything AVG Will pop up saying you have (Such and such issue) and if you hit resolve, you just have to buy a subscription for that particular problem.
They took money out of my account without my authorizing it, and what a surprise it was double the amount I paid the year before when I actually signed up for the service. Despite me canceling, they charged my card again anyway, and tried to charge me a THIRD TIME but notified me, and they refused to give my money back that they stole. Do not EVER do business with AVG technologies they are an India based scam center now.
Tip for consumers:
DO NOT USE AVG USE ANYTHING ELSE or just go unprotected.
AVG is like a condom company that steals your credit card info it isnt anti virus anymore.
Products used:
(SCAM) AVG tune up (SCAM)
Another example of the trickery that is called 'automatic subscription renewal.' How many customers are caught out by this? If you don't happen to see the email, you might find yourself paying a whole lot more next time round! Last year, I got a discounted price of £18 for AVG Tune-Up, but I was shocked to see an email advising me of an automatic subscription renewal at a cost of £44.99! It seems these jokers will do their best to rip you off, unless you bother to track down their chat facility, and bother to challenge them! The AVG adviser I spoke to explained away the hike in price as new additions to the protection software. I say, "Nonsense!" These jokers set a sneaky, high price for their product, and hope that you won't notice. If you do, expect to haggle, like your buying a gourd in some Marakesh souk. I know I caught this guy out. He offered me a 30% discount, followed by a desperate 60% discount, by which time, he'd lost my custom and respect entirely. It took three requests for a cancelation before he finally gave in. I had to fight for it! These people are nothing more than online bandits, little better than the scammers from overseas!
Tip for consumers:
Steer clear of this company. There practices are very suspect!
Products used:
AVG Tune-Up
Yea I felt the same way most of you folks speak of here. I had avg for 6 years up till last month. I paid for full protection. I liked it. Until I have a on going dispute with customer service about double billing. It appears this company has been repurchased and if you folks read the boards I mean all of them and look at the bbb and so forth. There are red flags. After installing different software recently. Karparsky and bitdefender. Avg is no longer cutting edge. Once a leader in this industry they have fallen way short. There also overpriced compared to others at the top of there game this year. Suggestion to you folks on the cheap. Don't be cutting corners on internet security. I know it's tough, and the reviews seem slanted also. But currently karparsky is selling for about $66 for 2 years. I had some conflicts and they refunded immediately. Bitdefender is $ 33 for 2 years. Yea I got the second year free. Avg is $90 for 1 year. I spent the whole shopping till I dropped looking at reviews. Then I found these coupon sites. They worked. Well you'll see.If you wait long enough on some of these sites, they will take additional 15 to 20% off while your sitting there making up your mind if you can afford this or not. Avg customer support at this time is 0 if you do your homework trust me. I don't do forums. I promised AVG today I would spend a lot of time writing reviews and filing complaints against them for the way they treated me after being loyal all these years. So take it in stride. For what it's worth.Do your own research and the facts will appear.
Be very careful if you have installed AVG VPN. I was finding that it will not allow me to access certain sites, it would me a reference number and say unable to access the server. These are well known sites where I need to pay my online bills such as Lowes.com or bbvausa, etc. I found I could access these sites on my IPad but not my house computer, so I turned off the AVG VPN, low and behold I can now access the sites I have been using for years to pay my bills again. I got the AVG VPN when I purchased the AVG ultimate. I will NOT make that mistake again.
Scam, they take money from your PayPal without permission, I reported them to BBB, there are thousands of people scammed by them
Products used:
none !!!! they charged me for something I never used
I received a notice from Paypal that my subscription to AVG was being automatically renewed and a charge placed to my account two weeks prior to expiration date I tried unsuccessfully for two hours to cancel my renewal via AVG. I received no prior notice of renewal prior to my Paypal account being charged. At that point, hwenever, I tried to cancel online with AVG, I was instructed to have a live "chat". I even tried to find unsuccessfully any phone numbers to call. I even sent a message to another website of AVG to try to cancel but got no response. Finally, after two hours of trying cancel my renewal and obtain a refund, I was forced to "chat." By this time my patience had been exhausted and I made if very clear to Rachele Ann that I did not want to chat but wanted to cancel my subscription. I was frankly very clear that I did not want to tell her why I wanted to cancel but she just would not listen. I used no foul language. She finally just hung up without responding to my request to cancel my renewal. I had not other alternative but to complain to Paypal about the treatment I received and how it is impossible to cancel a renewal online. Paypal did notify me later that evening I was getting a refund. This is yet another example of a company forcing you to sign up for automatic renewal and then making it almost impossible to cancel the renewal. There are no phone numbers to call and emails that I got were that to which you cannot reply. I will never use AVG again. Buyers beware!
Tip for consumers:
Avoid paying for AVG since it is impossible to cancel. Probably ok for the free service as long as you do not commit to auto payment for future use
Products used:
I was finally able to get reimbursed by Paypal for the AVG Internet Security (Multi-Device) and switched to Norton
I have tried them ALL, and I must say that AVG is the best yet!
As a former McAfee and Norton Utilities user (for many years), my new AVG software has been outstanding. It actually has better live updating and even found an idle Trojan Horse that was on my main computer's hard drive that had been previously missed by my Norton software. AND it costs less per year than Norton!
The updates have been very intensive, with thousands of scumware, spyware and adware/malware programs being added constantly to the update database. I highly recommend this site and their products. Easy transaction too, and excellent customer service when I've needed it for questions and additional product inquiries.
NOTE: Remember, this is ANTI-VIRUS SECURITY software. If your computer is running slow, you will also need a Registry Cleaner. This is DIFFERENT, please see my review on www.CCleaner.com for FREE Registry Cleaning software that works great!
AVG FREE is a virus itself. Do NOT install it! It will open up a big pop-up, mid-screen so it blocks what you are doing on your computer. It makes a popup like this at least once a minute. It does NOT let you uninstall AVG FREE unless you have access to administrator. (hopefuly you know you administrator password, or it won't let you uninstall).
I got rid of it by doing a SYSTEM RESTORE.
DO NOT INSTALL AVG FREE - IT IS A VIRUS ITSELF, and VERY ANNOYING
I now have 3 buttons floating around my android screens and I cannot get rid of them and one button does absolutely nothing.
Tip for consumers:
This has a mind of it's own. Good luck
Products used:
AVG Antivirus
I have never had a problem with AVG and would recommend them to my friends until now.
I reciently updated my AVG Ultimate on line from a email link with a few days to go and just after I paid recieved a pop up saying if I paid within the next 8 minutes I would recieve a big discount. I felt this was a bit un fair and decieving so I contacted customer support. My inquiry was could I have this discount implemented to my account.
Well the discount I missed out on is a very minor issue compared to the disgusting people I have delt with on customer support. These people were so rude! I went through 4 of them and they just could not wait to get me off the phone were very arrogant, patronising and one raised his voice to me. I asked to speak to a supervisor and they just flat out refused to do so, gave fake names and just could not understand English repeating what do you want.
All were Indian and I think AVG should be concerned about what this will be doing to their reputation as I am going to cancel my product licence and try another. I'm very patient and understanding and this episode has forced me to warn others.
It's an okay antivirus, however the scanning bogs down your computer a little, Overall though a nice piece of antivirus software for the price.
For a free software they are a great service. They now offer a lot of features however I do not like the automatic installs of some of them.
I have never had such a terrible interaction with any such service provider ever. I would never recommend AVG to anyone!
I Found AVG As A Spy! Detected By X² Agent Security Premium.
AVG Is A Subsindary of Avast!
AVG And Avast! Sell your data (: Otherwise Why Would It Be FREE?
$97.19 from checking account w/o authorization, too many hoops to get money back, should be easier..
Great, free anti-virus program. Updates daily and does so without slowing down your system. No complaints.
I was charged twice in two days... wont refund any of it... uninstalled it... THE SUCK... wont recommend them to anyone
Please allow the window that shows the feedback of the scans to be made full screen this will hekp alot.
Download FREE antivirus and malware protection. Tune up your PC, Mac and Android devices for peak performance. Surf safely and privately, wherever you are.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.