AW Bridal

The quality of the dress is great, but make sure you order several months before your event. Also, be very careful with their sizing chart. I followed the sizing chart exactly and ordered a size 6, based on my measurements. The dress I received was entirely too big, so I contacted customer service to get a return started. They said that they would give me a $40 credit (my dress was $100 + $20 expedited shipping) to purchase another full priced dress, because they manufacture in China and returns can be tricky. Because the date of the wedding was approaching quickly, I just paid for another dress but one size smaller, size 4. The second dress I received is still way too big to even make alterations, and now there is not enough time before the wedding to purchase a 3rd dress from them. Although when following their measurement chart, it says I am a size 6. I actually would have needed to order a size 2 or even 0. Another one of the bridesmaids had the same issue, with her dress looking nothing like the photos online, having to make last minute alterations. Make sure you order several months in advance because the sizing is extremely off from their measurement guide and customer service isn't helpful at all about getting your money back to you, meaning you might have to order (and pay full price) 2 or 3 times, until you get one that works.

I ordered two dresses because I'm very insecure about trying dresses on and wanted to make sure that I chose a dress to feel confident in. Though I have my measurements, I wanted to see how it would fit. I got a passive aggressive email stating that I pick one OR (in all caps) get a refund because they would NOT refund one dress for "personal preference". Their return policy states NOTHING of this. It says they "suggest" not buying multiple dresses but nothing about returns of unworn dresses not being accepted because someone chose one over the other. They offered to customize the dress but if I didn't like it, that would make it ineligible for return! I thought the email was so rude and unprofessional of a company to ask me which exact one I want because they would ultimately reject my return if the other. I understand minimizing waste but you can't tell me that one dress essentially fits all body types. I emailed back explaining my reasoning while also quoting their own website and they decided to refund me. Lost money on a dress over shipping a second?!?! I am so upset and distraught that I have to find a new dress elsewhere. Terrible TERRIBLE experience.

This is my very first order through site, and I am totally and completely satisfied! The fit is great and so are the prices. I will definitely purchase again!

My daughter ordered a dress and is trying to return it and this company will not respond. She then canceled another order but they haven't responded. They have collected money for both dresses and won't return her money. They haven't even sent her information on how to return the first dress... VERY FRUSTRATING! Will be contacting the Better Business Bureau. She has tried calling, chatting and e-mailing them. NOT ONE RESPONSE! THIS IS YOUR WARNING... DO NOT ORDER FROM THIS COMPANY!

I brought an evening dress for my daughters wedding and got a Shock when I opened the parcel was so excited to see it, I can't believe they send me the Dress with texter 2 STAINS on both sides of the dress at the front the fit was very BAD the bra inside was not secure and the straps were 2 in too too long the dress was beautiful but everything else was very bad they refused to give me a Refund only got some money for dry cleaning not happy at all. Will not buy anything from online again the dress cost me $200 had to put it in the bin

My Baptism Blue blanket that I ordered is so beautiful for My baby. I love that you can Personalize it and it's Fleece material also it's nice and warm. Well made and would highly recommend.