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AwesomeBooks

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Italy
1 review
0 helpful votes
Follow Simon T.
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I received a book very important, rare and totally unobtainable here with one week of delay but very service, kind and quick Oood readers have no hurry. Buine Pasche. Happy Easter from Friuli (Venezia Giulia) I forget the price was the best of all the available offers.

Date of experience: April 8, 2023
GB
1 review
0 helpful votes
Follow mike l.
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I ordered a 2022 copy of artists and writers yearbook ( a reference book) only for a 1987 copy to arrive (a 35 byear old antiquarian book, worthy of beebs antique roadshow). Who would need such a thing as up to date informationn is relevent. Their phone number and contact form are inoperative. I've emailed several times and received once a debatable reply, but subsequent emails go unanswered. They proudly proclaim a grand ethos and business model, but fail to achieve it. Buyer beware you are entering a frustrating rabbit hole. I'm sorry to have to write such a review by am peeved at attempting to return said offending article and achieving a refund.

Date of experience: October 12, 2023
North Macedonia
1 review
0 helpful votes
Follow Bojana T.
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Great customer service
May 19, 2022

I ordered two batches of books from them, and all of them arrived in very solid condition, a few even seemed brand new. Even managed to find hardcover gems for 3.5 euros. Also, their customer service always promptly emails back, always being of help.

Date of experience: May 19, 2022
Cyprus
1 review
0 helpful votes
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Horrible
February 7, 2022

I ordered 4 books a month ago which never arrived. Their policy says it takes 5-10 days. I asked repeatedly for a refund and they completely ignore me. They have terrible customer service and they are not reliable.

Date of experience: February 7, 2022
Australia
10 reviews
34 helpful votes
Follow stephen d.
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I have to say this is one clear case of cheap prices not indicating quality.
Customer service is generally poor - polite but hardly effective. I've found myself repeating questions/concerns on many occasions. I've also had staff border rude/condescending.
Book quality ranges from fine to books that can be damaged/not as described or not arriving at all...
It really is a gamble & that said, safer options lie in more established sites...
They're pretty much all for show & deep down lack genuine human respect, honesty & the ability to value customers.
Buy elsewhere if you don't want inconsistency... it's not worth the risk

Date of experience: October 16, 2013
Australia
1 review
8 helpful votes
Follow David P.
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A book purchased via abebooks.com with the condition description that it 'may have some limited signs of wear but the pages are clean' was in fact externally tatty and had previous readers' annotations and underlining throughout. When I lodged a complaint with abebooks.com, this seller then ignored all communications from abebooks - the very opposite of what a good-faith seller would do to rectify an honest mistake.

Date of experience: May 27, 2019
Canada
1 review
0 helpful votes
Follow Gabriel T.
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5 Orders since 2018
March 8, 2022

Two of them came from Spain the rest from the UK in various shipping receptacles. All arrived in a speedy manor with about 4/5 on average being in solid condition even if they're a little old, with the other 1/5 being more beat up than I'd like or sometimes a few highlighted sections lol.

Buuuut with the price range I'm usually spending (2.50-7$ cad) for used books I can't really complain.

Date of experience: March 7, 2022
GB
1 review
0 helpful votes
Follow Gerald B.
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Disreputable Book Sellers
March 18, 2022

The book which I bought from AwesomeBooks through AbeBooks was described thus:
"This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far."
This was the actual condition of the book: 1) Book is bent and spine is twisted 2) Bottom corners bumped and coloured with foreign matter. Adjacent fore edge of block also coloured with foreign matter. 3) Binding torn at rear hinge with endpaper poking through. 4) Rear endpaper torn.
I got a refund for the cost of the book, but not for return postage.
Steer well clear of this book seller.

Date of experience: March 18, 2022
Canada
1 review
2 helpful votes
Follow L G.
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Truly awesome
August 7, 2020

Best site for used books. Great prices and inexpensive shipping to Canada. Books arrive exactly as described. Great communication with company... I had made an error with my order and sent a quick email. They were so happy to help and replied immediately. Highly recommend

Date of experience: August 6, 2020
Portugal
1 review
2 helpful votes
Follow Hugo L.
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I discovered this website long ago and I made till now 3 orders. They all arrive in the estimated time in Portugal. The books came in very good conditions for the prices, some of them completely new and some with few damages but for 3 euros max and some of them in hardcover I think nobody can be angry at that.
I got 2 or 3 books from libraries or with dedicatories which for me did nothing but add story to the book.
I recommend truly this website

Date of experience: April 8, 2020

Overview

AwesomeBooks has a rating of 2.4 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AwesomeBooks most frequently mention customer service and good condition. AwesomeBooks ranks 9th among Used Books sites.

service
25
value
25
shipping
25
returns
10
quality
23
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