Azzlee

I ordered four shirts and spent $90, I received notifications that the package had shipped. The day it was to be delivered, I never got it. The package was NOT delivered to my house. It was delivered to someone else. Asslee had me contact USPS and place a claim on the missing package and I did. Post office called me stating sorry they lost my package. I then informed Asslee of that fact and asked to have to package reshipped or refund. I have been told by email from Asslee to take it up with USPS, they are not doing anything. Basically, I was blown off. I have never in my life heard of a company not resending the merchandise. So I'm out $90 and no shirts. Do NOT order from this company, god forbid your order gets lost!

I received my jeans today and I must say I love them. They are of great quality, the tracking communication was excellent, and they took only two weeks to arrive. I will definitely buy from them again.

The sizes vary with each piece of clothing—the size charts and product descriptions are very detailed. The prices are very reasonable. I've bought several essential pieces from Azzlee's website. The discounts are great too!

Very disappointed in my dress. It doesn't look at all like the picture with a poor quality design and no shaping at all.

Your customer service is absolutely brilliant, very impressed with your product and the timeline of order to delivery.

Received my blouses today, and I must say I love them. They are just as shown in the pictures, of great quality, with excellent tracking communication, and they arrived in just 2 weeks. I will definitely buy from them again.

Great

Out of the 4 pcs: 2fit fine& very nice. However 2 did not fit. Received my order with no packing label or invoice. I tried multiple times to get through on different days at different times of day even tried evenings@ different times tried weekends could not get through. Not sure I want to try buying anything again. I do not want to shop Azzlee's (even though the clothe is very nice) for fear the same will happen again. I paid for 2 pcs I can't wear or return so I find it's not much of a good price. Possibly if I could at least get a credit back for those pcs: then I could choose something else.

Trying to get through is complicated enough then trying to explain the situations by typing then by phone call which never happens. It is a real waste of many many hours,days trying. It is a hassle. Better for the shipment to have all the paper work With a bill of ladle,invoice more Important RETURN LABEL Attached with each order would avoid many frustrated clients. Also Inclosed should be a RECEIPT of my purchases and payment.

I purchased a blouse from Azzlee that was advertised as cotton. In reality, it is made of polyester and spandex, which made me unhappy. However, I was pleasantly surprised by its quality and comfort. I recommend giving their products a try!

Two of the blouses I ordered were not available. I ordered 4 tops. It took forever to get any. The first one I received had a daisy flower in front. But what I received was a flower cut in half and a seam right through it. No matter the reason, I did not like it. I spent time sending e mails to you and was asked to send pictures of the top I received. It shouldn't matter. I should be allowed to send something back that I don't like. I was in the end only allowed to get a partial refund.

Whoever read my e mail, did not read very well. I felt I was corresponding with a robot, not a person.

Company made it impossible to return items. Dress took almost a month to get to me. It was cheaply made and felt like a slip instead of thicker material for a dress. I googled the address that the associate asked me to send it to and it was permanently closed! Forget about free returns! Don't order anything from this company. I have seen this exact dress on several other company websites. I think it's a bit of a scam!

Ordered a dress that took nearly 1 month to be sent. When it arrived (which was too late for the intended occasion of the dress), the USPS gave me notice that it could not be delivered until $16 was paid for insufficient postage. At this time, I was out of town and when I returned the package had already been sent back to Azzlee. Azzlee would not accept that they were responsible for the insufficient postage and refused to refund my money until I paid $9.50 for their handling fees. All-in-all a bad experience. Buy clothing from reputable retailers only.

Nice enough, but refused to accept responsibility. There was a language barrier and it was difficult to communicate effectively.

The time in which I received my purchase was a least 3 weeks later.
I want to order more summer pants however I may received them by September. Your shipping policy needs to be changed. I emailed your company at least 5 times and I was surprised that I got an email back with a message.

Customer service was a little behind because I only found out about out of stock order after not receiving my purchase for 3 weeks..

The clothes are well made and the fabric is nice. I found that the sizes ran small and I will have to return them, I hate to but they just won't fit.

The clothes are well made and the fabric is nice. However, the ` sizes ran small and I will need to return them. I don't find your web site to be very easy to navigate and can't find instructions for returns.

Wanted a dress for a graduation party thought I would try this company, the graduation passed by and didn't get the clothes. They told me that one item was on back order so I said can you please send the rest for now. Then waiting again to get everything. Finally came and nothing fit me. Did not like the material. The tracking didn't work either. I asked where the clothes were coming from and never got an answer.

Seemed like they are trying

I'm always hesitant to order from FB as I've been burned. But I was looking for lightweight pants for summer and these looked like just the thing. The shipping did take longer than hoped, but they arrived. The fit was true to size. I'm 5'2 190 lbs and ordered a xl, fits perfect. They are light weight, stretch, loose and Are just as described on the FB ad. I thinking of buying another pair.

Love the fashions. HATED the quality. Cheap fabrics and the craftsmanship was poor. Then to top it off the return policy is CRAP!. I had to pay for the return shipping. Out of 8 items that should have fit I returned 6 of them. I will not purchase from AzzLee again unless I can get it on Amazon because I lost 40% of what I spent on the clothes.

CSR were nice enough but policies on returns SUCK!

I won't place another order. Should have studied the return policy. Would only give me 30% of my money back and I have to send it back paying the postage myself. Not even going to bother. Either throw in the garbage or good will. Tried to give it away but no luck. Material very thin.

Awful.

The material is very comfortable, and the size fits perfectly. As a size 3X, I have always had difficulty finding pants that feel comfortable. Finally, I found them. Thank you!

I am enjoying the quality of my outfits. However, the tops run a bit small so I would suggest sizing up especially if you don't like a snug fit. The shipping took a lot longer than expected. Had hoped to wear a couple of outfits for activities the first part of May (initially expected shipping was supposed to get it to me in plenty of time) and my order took until the end of May to arrive.

Azzlee customer service was surprisingly exceptional. 2 out of 3 of my chosen articles were Out of stock but I received them in a very short time and azzlee made sure I was offered all options to make the experience positive. Love these cotton blouses. I'll be buy something again!

I received my order a few weeks ago, wrote an email as instructed to get instructions regarding return of order. Both tops were I'll fitting. Too small. Smaller than my usual size. I still haven't gotten return instructions.

Have yet to "be approved " how to return my order. I sent a request email about two weeks ago. Please respond to me
*******@hotmail.com

I just got my delivery this past week. Jun 19th, 2024. I like the products, however, they are not standard USA sizing. Hopefully, with a little weight lose, I will be able to fit into them.

they responded quickly to my email

My order was meant as a surprise birthday gift for my wife. Although the items were fine quality and the right size, she was not enthused with my choice and I wanted to return the items for a refund. I emailed support staff at azzlee to obtain authorization and am still waiting for a response.

No response to my request for return authorization