BabyBoo Fashion has a rating of 1.1 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BabyBoo Fashion most frequently mention store credit problems. BabyBoo Fashion ranks 2114th among Women's Clothing sites.
I loved shopping from Babyboo! They have a huge selection of really cute and aesthetic clothes, perfect for going out on more dressy occasions. The quality is amazing, and the dress I got was sooo sparkly. Shipping was really fast, and everything about shopping at Babyboo was great.
I had an extremely disappointing experience with this company. I placed an order on July 2nd, a full month before my summer vacation. The website promised delivery in 5-8 days. After two weeks of no update, I emailed them and received a dismissive response, telling me to wait patiently. I continued to email them, explaining that I'd be away for a month and really needed the items for my vacation. By August 2nd, I requested to cancel the order, as I wouldn't be able to receive it. When I returned from vacation on August 28th, there was no package and no refund. After sending another 10 emails, I kept receiving ridiculous replies, making it seem like it was my fault. They've essentially held my money hostage due to their incompetence. STAY AWAY from this company! Even AliExpress has better customer service.
I ordered several dresses for my nieces home coming. The dresses are poor quality, flimsy fabric and don't fit. The company is making ME pay to return the items to Australia and will only issue a store credit, no credit card refund. DO NOT WASTE YOUR TIME OR MONEY.
Tip for consumers:
CUSTOMER SERVICE IS HORRIBLE.
Products used:
NONE
Annette Kovalik is an ongoing model for babyboo, she is a known racist towards religion, colour, trans/gays ect. I have reached out to babyboo multiple times to warn them about the racist model and they continue to delete comments. Annette claims she hates modelling with the plus size women of babyboo, and the blacks. As for babyboos clothes, Annette claims they are cheap looking, and wears the outfits to keep modelling contract with babyboo. If this company can support this so called women, so be it. But understand that you are losing loyal customers! When shopping, we don't want to see a women like Paulin Hanson, we want to see strong women who empower other women.
Purchased a dress from baby boo. Paid for express… no dress later. I reached TOOK THEM FOREVER TI GET BACK. THEYRE NOW REQUESTING MORE INFO WHICH I HAVE ALREADY SENT A COPY WITH ALL THE INFO TO THEM. ALL THIS RUN AROUND!
Tip for consumers:
They are ignoring my request. Now I ll have to report to my credit card! Very slow in replying
Products used:
Not sure ?
Horrible quality.The dress only fits one body type and cheap material.They only refunded me with store credit.Would never buy from here again.
I ordered a dress from this company back in October for a formal event that I had. I was so excited to receive my dress! When I received it, I noticed that the packaging was a little small, and I thought this could not possibly be the dress that I ordered online. When I opened it, it was not only the wrong dress, but it was like an extra extra small so, even if I liked it, I could not possibly wear it on top of it not being in the same price point that I ordered my original dress. I immediately sent the company an email letting them know that they had messed up my order. I sent a picture along with the email showing them that they messed up the order. Do you know that they responded Could I send clear pictures? When clearly my order showed those dresses look nothing alike, which you could clearly tell from that picture. After the return process was completed I told them that I wanted a refund I did not want a store credit as I did not want to order anything else from the store. Had this been an issue where I just didn't want dress that I ordered, I would understand. But this was a complete miss-step by the company. It has been over two months since I've returned this item and every time I emailed them about my refund they are talking in circles and doing everything possible not to give me my money back. It is too late for me to go through my bank as it's past the dispute window. I just want my money back. It amazes me how these companies operate, have no accountability, and literally care nothing about their customers. The right thing would have been to immediately refund my money, especially given that it was their mess up.
I PAID FOR AN EXPRESS SHIPMENT (40E) AND THEY INFORED ME THAT THE PACKAGE WILL ARRIVE IN 2-5 BUSSINESS DAYS!
THEY CALLED MY FROM THE COURIER AND SAID THAT THEY GAVE THEM THE WRONG PAYMENT NUMBER AND THAT MY PACKAGE WILL NEED MORE DAYS TO COME!
DONT BUY FROM THAT STORE
They are complete crooks. They charged me $20 express shipping to return yet the return label was standard USPS. I asked why - no response.
Then, I spent $289.90 (without shipping) yet received a gift card for $154.62. When I asked why they shorted me another $80, this was their response:
"Hi K*****,
Thank you for your Email
We are so sorry to hear this & truly understand your concern!
We would be happy to clear this up for you!
Since you are from the US, the site automatically shows the amount in USD which we understand caused you confusion.
As BABYBOO is an Australian-based company all orders are finalised in AUD and so is your gift card/store credit. However, the funds to be taken out of your account will be in USD:
Please note that the amount will vary depending on the currency exchange rate at the time of checkout.
We hope this explains things better!
Please do not hesitate to contact us if you need any further assistance. "
I should be refunded what I paid. It has nothing to do with the exchange rate! DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
Tip for consumers:
basically no refund / you are refunded a fraction of the purchase cost. Clothing is very poor quality
Products used:
gowns
Never looks like photos. Major quality control issues. Double price for same exact dresses from other vendors.
Products used:
Dresses
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