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Backstage

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Ohio
1 review
0 helpful votes
Follow Ruth R.
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Unexpected help
July 27, 2018

Since I'm looking for production interns, Backstage was not the right entity to connect to. However, representative Ben provided a reference, which could be helpful---nice of him to pass on knowledge that I didn't have.

Date of experience: July 27, 2018
Arizona
1 review
1 helpful vote
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Great site
April 26, 2023

I have been using Backstage for a few years. I get lots of work. I only do work in Arizona but they keep me busy. I've worked with the Travel Channel, History Channel, Strawberry Fields Entertainment, and many more. Love it :)

Date of experience: April 24, 2023
Richard B. Backstage Rep
over a year old

Hi Fred, thanks for your feedback! We're thrilled to hear that you've been able to book a lot of work through Backstage. Please don't hesitate to reach out if you have any questions by emailing customers@backstage.com!

California
1 review
17 helpful votes
Follow Jessie N.
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Literally any other casting site is better than Backstage. Actor's Access is amazing and so is Casting Networks- they have legitimate projects, they check who's posting beforehand and their customer service is truly helpful. Backstage allows projects that have not been checked yet to publicly post. I've had so many unprofessional experiences and interactions on Backstage and since sharing this with more people, have been told by those more experienced than me, that Backstage is a total waste of time. I think it used to be good back in the day, but now it's associated with non-professional postings and roles. They also automatically enroll you in a following year after signing up, just like a really bad gym membership, whereas after each year, Actor's Access does not charge you, they contact you to let you know your year is ending and to see if you would like to renew. You can find the same postings and better on AA and CN.

Date of experience: January 15, 2020
Richard B. Backstage Rep
over a year old

Hi Jessie,

We’re sorry to hear that you’ve had experiences like that in the past. At Backstage we try to provide access to all types of casting opportunities ranging from roles for the beginner to the experienced, and look to get them in front of actors ASAP. Generally, all notices on Backstage are reviewed and go through a vetting and approval process by our Casting Team. If there is ever a particular casting notice on Backstage that you would like to verify before our Casting Team is able to, you are always welcome to reach out to the Customer Support Team (at customers@backstage.com) and we'd be happy to investigate further. We’re also happy to help you with any billing issues you encounter.

New York
3 reviews
0 helpful votes
Follow Shirley K.
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For the second time in a week I needed to clarify something on one of my backstage applications. It was a very important question regarding whether or not one If my invites for an audition was fraudulent. Stephanie my backstage customer service representative spent a long time searching the title and producer and found it even though I kept giving her the wrong spellings. She gave me spot on advice of what to do. She saved me a three hour trip, a lot of money and what would've been a horrible experience if I went on the audition. Very good customer service at Backstage.

Date of experience: October 20, 2017
California
1 review
4 helpful votes
Follow Philip M.
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Seems geared toward the beginner or those willing to work for free. Little value to the working or semi working professional. Further, in an industry clearly defined by Union, Non, Theatre, Film, TV, Commercial, etc., this site is awfully vague and offers little in the way of filtering unwanted material.

Date of experience: December 1, 2017
GB
1 review
2 helpful votes
Follow Eyiara O.
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It's great to have an affordable casting service which also provides good advice from reputable people already in the industry about how to handle various aspects of the industry, and even debunking misconceptions I had. I really value the resources the platform provides, such as being able to look for agents/managers or even monologues. Another thing I like about this platform is that I can put myself forward for castings.

Date of experience: June 12, 2018
New York
1 review
2 helpful votes
Follow DaWoyne H.
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Nice professional site!
November 8, 2017

I've been using Backstage for years. Actually have received many offers from this sites. It's also awesome when casting directors find you and call you in for dream roles which has happened to me many times! Its a little complicated at times but in my opinion you get what you put into this site. I wish it was a little more cost friendly for my actor's wallet lol but other than that I really enjoy and recommend this site!

Date of experience: November 7, 2017
Nevada
1 review
1 helpful vote
Follow Curtis D.
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Thanks for the service! I honestly didn't even wait for a response after requesting that my backstage membership be cancelled. They were quick and understanding. Hopefully I can get back on very soon! Thanks for everything :)

Date of experience: June 13, 2019
GB
1 review
2 helpful votes
Follow Natasha B.
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The Backstage site was brilliant - I was able to refine the search for jobs near me, which is important as a young person in full time education. It was easy to apply to roles, and I was notified whenever casting directors had shown interest in my profile. However, I had problems uploading videos to my account, so was never able to showcase footage of me performing online. I would say that though the emails I received were tailored to my playing ability, some were not completely suitable based on the information I entered into my account, and the emails were far too frequent, flooding my inbox with sometimes 4 or 5 a day. Had I had time, I'm sure I would have made the most of the information, but it was too much to sift through every day, and many potential opportunities probably slipped my notice as a result.

Date of experience: August 8, 2018
Tennessee
1 review
7 helpful votes
Follow Christopher T.
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Backstage will charge your card because they assume that you want their services. They charged my card an additional 150 dollars for a renewal that I didn't authorize, even when I told them that I wanted to cancel. I would just stick with Actors Access. Or Casting Networks

Date of experience: August 29, 2018

Overview

Backstage has a rating of 2.7 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Backstage most frequently mention credit card, free trial and last year. Backstage ranks 5th among Talent Agency sites.

service
62
value
60
shipping
2
returns
5
quality
59
This company responds to reviews on average within 1 day
+21