I am extremely dissatisfied with Bagsfromcoachoutlet.com
I thought they were associated with the actual Coach Company in the US and found out that I was dealing with a company in China.
The bag I purchased was not ridicules cheap. $80 which included shipping. In fact it is a similar price to what I could get at the Coach Outlet after all discounts. The difference is that they offered a style I could not get from the outlet.
I purchased a brown leather bag and was sent a completely different style bag which was gold.
I immediately contact them to get the correct bag sent to me prior to Christmas and have been in back and forth email communication for a week. I was giving them every opportunity to make it right.
Finally today they said I must follow their return process with requires me to pay to have it sent back and pay $20 for restocking. Since none of this is my fault I have disputed it with my credit card company and will not pay it.
I want everyone to know to not do business with Bagsfromcoachoutlet.com. Although they may send you something it may be wrong and they will refuse to make it right.
Date of experience: December 16, 2012
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