• Bakingo

Bakingo

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Overview

Bakingo has a rating of 2.4 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bakingo most frequently mention customer care, and worst service problems. Bakingo ranks 15th among Bakery sites.

  • Service
    65
  • Value
    64
  • Shipping
    66
  • Returns
    50
  • Quality
    63

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
5
51
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How would you rate Bakingo?
Top Positive Review

“Good Quality, Service, worth for money”

Nidhi M.
2/12/21

Excellent cake with super yummy taste and presentation. Love to try it again. I highly recommend everyone to order from Bakingo. Perfect amount of ingredients mixed well increasing the richness of flavours

Top Critical Review

“Delayed delivery”

Mohi K.
7/7/24

I have ordered a cake with fixed time delivery charges still they didn't deliver till birthday celebration. They were not ready to refund and neither got ready to deliver at venue despite of their unprofessional behaviour.

Reviews (157)

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Reviews that mention popular keywords

cake (49) time delivery (3)
Thumbnail of user swatir8
India
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

It has been quite a long time I have been ordering from bakingo.
Products are upto the mark and must say the customer service gives you a really good customer experience. Thanks for making our occasions more special.

Service
Value
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Returns
Quality
Thumbnail of user susmitap4
India
1 review
0 helpful votes
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June 27th, 2020

The cake was really good, exactly same as the picture I had sent. It's the second year since I'm ordering from Bakingo. They know exactly what I want. They have never disappointed me... on time delivery. Thanks Bakingo. Looking forward to order again.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Susmita,

We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.

Looking forward to serve you again soon:)

Cheers! Team Bakingo

Thumbnail of user sindhup5
India
1 review
0 helpful votes
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March 5th, 2021

So its quite tedious to find a genuine shop to gift your beloved going through innumerable websites and having had my own bitter experience with other sites, i tried Bakingo and it did helped me have the best of the delicious cake and also the customer support is awesome helping you appropriately.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Sindhu,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo

Thumbnail of user visheshv2
India
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

A variety of cakes, brownies, muffins they even have Vegan cake options.
The WhatsApp support team is awesome, they will listen to your requirements and do the needful.
Bring more Vegan options Bakingo!

Service
Value
Shipping
Thumbnail of user gauravs90
India
2 reviews
0 helpful votes
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June 9th, 2022

Yesterday I placed an order. The customer service was supported in a well manner. Suggestion was perfect, Response was just awesome.
There are lot of options for cakes. They also prepare the cakes on requests.

A big thank you to Bakingo.

Service
Value
Shipping
Returns
Quality
Thumbnail of user laxmip9
India
1 review
0 helpful votes
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March 19th, 2022

Thank you soo much! It delivered with safe and it's on time. Thanks for making it memorable. And the Card you have sent. Special thanks for writing:-)on cake like I have sent. Kudos to ur team work. All the best for your future projects.

Thumbnail of user premk40
India
1 review
0 helpful votes
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December 10th, 2021
Verified purchase

I am really really happy with Bakingo Cake delivered to me. They did good packaging of the cake and the cake looked exactly the same as it was on the pic while ordering. The surprise gift from their side on the order served like an icing on the cake!
Way to go Bakingo

Tip for consumers:
Order a cake and you will find out for yourself !!

Products used:
Cake

Service
Value
Shipping
Quality
Thumbnail of user raginir2
India
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

The freshness in bread and the smoothest cream I have ever have. Once in a life time, you must take this opportunity to taste the most delicious cakes from Bakingo. Cheers to the love they have to their bakery.

Service
Value
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Returns
Quality
Thumbnail of user rishivarmav
New Jersey
1 review
0 helpful votes
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November 20th, 2021
Verified purchase

I ordered for a cake delivery for my sister in india. I wrote wrong address which i came to know after a few hours. I immediately emailed them and they responded within few minutes and helped me update the address. And anytime you order a cake it can be delivered as soon as 2hrs. Loved their service and customer service.

Thumbnail of user archanav
India
1 review
0 helpful votes
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May 2nd, 2017

I ordered a chocolate mud cake for my husband. My husband was super happy with it, stating that it tasted like he always wished cakes actually tasted. Best of all, it was unbelievably delicious and timely delivered. Kudos Bakingo.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Archana,

Thank you so much for a lovely review.It is highly encouraging for us to serve you in a better way.

Looking forward to serve you more often.

Regards
Team Bakingo

Thumbnail of user preityp
India
1 review
0 helpful votes
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November 30th, 2021

I had an amazing first-time experience ordering a Birthday cake for my friend from Bakingo. The order was fulfilled at the mentioned time. However, it will be helpful if the preparation time was also mentioned since few cakes took longer time due to the longer making time.
I would say it was great overall. Thank you Bakingo.

Tip for consumers:
If you buy a decorative cake from here, take at least 4hoursin hand which is the minimum making time.

Products used:
Cake, Chocolate & Flowers

Service
Value
Shipping
Quality
Thumbnail of user divyar24
India
1 review
0 helpful votes
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June 26th, 2020

This is truly an amazing cake website. I was really happy about the cake quality like it was so delicious and damn aromatic and it was delivered on time. We had no issues while dealing with it. Very much trust worthyplease do order on this website #bakingo

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Divya,

We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.

Looking forward to serve you again soon:)

Cheers! Team Bakingo

Thumbnail of user munmunb
India
1 review
0 helpful votes
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July 5th, 2020

I have been ordering my cakes from Bakingo since a long time. They have a huge assortment of fresh and wholesome cakes to choose from. In terms of service and delivery, they are commendable and trustworthy. They also offer cashbacks and discount coupons which is a cherry on the cake (pun intended).
I am surprised to read the negative comments here. I am sorry about their unfortunate experience with Bakingo. So far, my experience has only compelled me to order my cakes from them.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Munmun,

We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.

Looking forward to serve you again soon:)

Cheers! Team Bakingo

Thumbnail of user luciah35
India
6 reviews
0 helpful votes
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March 15th, 2021

Bakingo is one of the best site for ordering cakes. Delivery is quick. They have super amazing cakes with lots of varieties of flavour. Cakes are designed very well. Quality and Quantity is superb. Price is affordable. Recommended to friends.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Lucia,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo

Thumbnail of user bavitar
California
1 review
0 helpful votes
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August 14th, 2020

Amazingly delicious cake. Keep up the good work. Am recommending this to all the family and frnds. I ordered ferroro cake on my husband's birthday and since he love chocolate. The taste was so thorough that he loved the cake. Thank u for making the celebrations even better

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user priyankak9
India
2 reviews
0 helpful votes
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May 8th, 2017

It was my great first time experience. I had a ton of options to choose from. And then, the first time discount gave me great savings. Thank you. My long distance boyfriend loved the Avid Affection and said it was thoughtful. Thanks.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hey Priyanka,

Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.

Looking forward to serve you again soon:)

Cheers! - Team Bakingo

Thumbnail of user shilpaa14
India
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

The experience with ordering at bakingo was wonderful. The taste and packaging of cakes were excellent. When i contacted ankur at bakingo, he was very helpful and got my cake delivered in time. I am very thankful to ankur for helping me.

Tip for consumers:
excellent cakes

Products used:
cakes

Service
Value
Shipping
Quality
Thumbnail of user nehas137
India
1 review
0 helpful votes
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July 3rd, 2020

I am glad that I visited your site and have an opportunity to order a delicious bunch of sweetness and the service and delivery of the final surprise was very overwhelming. Lastly I want to thanks ANSHU who have been through my journey from choosing the best taste till the safe delivery.
Thank you
Happy customer

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Neha,

We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.

Looking forward to serve you again soon:)

Cheers! Team Bakingo

Thumbnail of user rajpharmaconsultancy
India
1 review
0 helpful votes
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August 26th, 2023

This is the worst site - Bakingo. After the payment is made - they fail the order & no resolution is provided by Bakingo. What's customer's fault if you run your site & server on a third class platform- and then no refund is processed - nor the order is completed.
Do not fall prey to Bakingo site - bill $#*! site for cakes.
Manish Kr Jain, Delhi

Service
Value
Shipping
Returns
Quality
Thumbnail of user abhid11
India
1 review
0 helpful votes
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August 17th, 2020

I wanted to order a birthday cake; the address was in Bangalore. However, the order form needed an area information. My target area was not on Bakingo's area list, so I emailed them. They replied within a minute, asking me to place the order with any nearby area and the address. That was prompt indeed!

The recipients were very happy about the cake too -- they simply loved it!

There is one point that I would like to mention: I selected my preferred delivery time between 3pm-5pm, but the cake was delivered earlier (around 14:00). That possibly shows Bakingo's efficiency; however, if you are very particular about the time for some reason, do make a special mention of the fact.

Products used:
Cake. They deliver only cakes.

Service
Shipping
Quality
Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user manojits
India
1 review
0 helpful votes
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March 11th, 2021

I am extremely happy with the service of Bakingo. I have been ordering from them for last years for my sons birthday... every time we are happy with the experience... 5 stars for them... keep it up guys

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Manojit,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo

Thumbnail of user piyushm8
GB
1 review
0 helpful votes
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February 15th, 2020

My wife kept waiting for entire day for cake. And finally it didn't arrive in specified time as well... 9 to 9 pm slot... We kept calling entire day as well but we were told that would arrive 9 to 9 only and not sure when... But it didn't reach... ppl eventually left and I am very sad. Never trust now onwards...

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously.

Thumbnail of user elsyv
India
1 review
0 helpful votes
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January 24th, 2020

I couldn't wait till morning to review you guys and hence dropped an offline message yesterday. More than willing to rewrite what I wrote because you deserve it.

I am not a coconut person but my hubby dearest is and so I ordered the coconut cake. Ohhh what a delight. You have a fan girl in me. Thank you for the wonderful bake. I don't see myself waiting for occasions to celebrate this baked sugar. I'll happily make you my routine. Wowww wowww and wowww.

Tip for consumers:
Must must must buy

Products used:
Coconut cake.

Service
Value
Shipping
Quality
Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user mohdr26
India
1 review
0 helpful votes
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June 9th, 2022

Best customer support ever... delivered cake was very tasty and delicious. Kudos to team... about the customer support... they are very supportive and polite... I need to make some changes in the order and it was with minimum time..

Service
Value
Shipping
Returns
Quality
Thumbnail of user lovelys13
India
1 review
0 helpful votes
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September 2nd, 2020

Perfect packaging. On time. Thanku so much so glad that I choose bakingo. U made my love's day. Thanku so much. Will order again n again for sure. Perfect platform to surprise ur love ons on their special day.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

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From the business

Bakingo - An online cake delivery portal, offering delicious cakes with free home delivery service. This online cake shop deals in all types of delicious cakes for every occasion. Order cake online for? Same Day Delivery? Midnight Delivery? Within Few...

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Thumbnail of user prabhatm1
Bakingo T.
Typically does not respond to reviews

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