• Bakingo

Bakingo

Write a Review

Overview

Bakingo has a rating of 2.4 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bakingo most frequently mention customer care, and worst service problems. Bakingo ranks 15th among Bakery sites.

  • Service
    65
  • Value
    64
  • Shipping
    66
  • Returns
    50
  • Quality
    63

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
5
51
See all photos
How would you rate Bakingo?
Top Positive Review

“Good Quality, Service, worth for money”

Nidhi M.
2/12/21

Excellent cake with super yummy taste and presentation. Love to try it again. I highly recommend everyone to order from Bakingo. Perfect amount of ingredients mixed well increasing the richness of flavours

Top Critical Review

“Delayed delivery”

Mohi K.
7/7/24

I have ordered a cake with fixed time delivery charges still they didn't deliver till birthday celebration. They were not ready to refund and neither got ready to deliver at venue despite of their unprofessional behaviour.

Reviews (157)

Rating

Timeframe

Other

Reviews that mention popular keywords

cake (49) time delivery (3)
Thumbnail of user ashan17
India
1 review
1 helpful vote
  • Send Message
July 27th, 2021
Verified purchase

I have ordered pinata cake for my kid birthday. My order number is *******. It was my big mistake ordering from bakingo. The outlook of the cake is good, but the cake inside is spoiled and worst taste. It completely spoiled the birthday. The cherries used are spoiled one and the cream is sour.

Never expected this from bakingo.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anandk75
India
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

I was looking for a delivery for my relatives living in Delhi. Suddenly I remembered her birthday and then I contacted Bakingo and you know what they just delivered it within 2 Hrs and tye quality of the cake was awesome and I will surely go for it.

Products used:
Cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user manishas7
India
1 review
1 helpful vote
  • Send Message
May 8th, 2017

Making the first order always leaves the person in doubt whether the product would be good or not, whether the delivery would be made timely or not. But Bakingo cleared all my doubts and won my trust. You have surely won a loyal customer for yourself.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Manisha,

We are happy to read your review. We will do our very best to continue to not only meet, but exceed your expectations.

Looking forward to serve you again soon:)

Cheers! - Team Bakingo

Thumbnail of user kanikac2
India
1 review
0 helpful votes
  • Send Message
October 7th, 2019

I ordered cherry explosion cake for my anniversary. The cake was partially burnt and was giving foul smell when I opened the box. Taste was really bad. Also the cherry on the cake was not fresh. It was complete waste of money for me.

Thumbnail of user amrithak
India
1 review
0 helpful votes
  • Send Message
January 4th, 2022

Was my first order with bakingo and the cake was too rough, rubbery, hard and breaking into pieces. It was not baked properly. I normally order from Ammas pastry, Just Bake or Cake zone. I regret my choice for my sons bday this time.

Products used:
was my first order with bakingo and the cake was too rough, rubbery, hard and breaking into pieces. It was not baked properly. I normally order from Ammas pastry, Just Bake or Cake zone. I regret my choice for my sons bday this time.

Value
Shipping
Quality
Thumbnail of user ojasvis
India
1 review
0 helpful votes
  • Send Message
February 12th, 2021

First time I have booked a cake to be delivered in Noida. I was really very happy with there delivering service and quality of cake was jus awesome.
Pls close your eyes guys and book a cake and send it to your dear ones on time. Loved the service. Thank you

Products used:
Cake

Service
Value
Shipping
Quality
Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Ojasvi,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo

Thumbnail of user colinf64
Ukraine
1 review
0 helpful votes
  • Send Message
November 26th, 2020

I was at the friends' party and there was a cake from its shop. It was so delicious cake with an unusual taste. One love! Now I know where to buy cakes! Guys, I don't know about the price but it costs itsmoney!

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user giovannih16
Germany
5 reviews
1 helpful vote
  • Send Message
January 28th, 2022

My nephew recently made me organizing his birthday. He is so busy, while I'm retired and I thought that it's okay. I didn't mind to help him to organize his birthday so he asked me to find a proper baking company in order to buy some cakes, biscuits and some other sweeties. I understood that I wouldn't find some interesting baking companies offline, so I started to search online. I found this company and the pictures of their cakes gained my attention. I ordered here couple of packs of cakes and my nephew really liked those caked a lot. I will definitely apply here once again in future, when it comes to my birthday.

Thumbnail of user manjaris1
India
1 review
0 helpful votes
  • Send Message
September 1st, 2020

I came across bakingo while browsing online cake delivery. Ordered chocolate and vanilla cake for my brother in law bday for the first time on bakingo and trust me we all loved the cake on the first bite itself. Worthy, tasty and value for money. Will try other flavors for the upcoming special occasions

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Manjari,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user rinshib
India
1 review
0 helpful votes
  • Send Message
March 8th, 2021

I have been ordering cakes from Bakingo for my loved ones since 3 years now. Their exceptional timely delivery is what makes them different from others! They never fail to amaze me with their experimental customized and delicious cakes within short notice as well! Their delivery exexutive even showed up during the worst wether conditions! Adeqaute safety measures are being considered in the current situation of covid - 19 havoc! Keep up the good work! Happy baking! Kudos!

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Rinshi,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo

Thumbnail of user saig19
India
1 review
0 helpful votes
  • Send Message
August 23rd, 2021

If you want to ruin your party or any event these are the best guys. I had ordered a cake for my 2 yr old baby 3days well in advance costing 2700/-. It was supposed to be delivered by 3pm in the noon on the event date, but these guys never attempted to attend the calls irrespective of calling them 60-70 times. They were simply rejecting the calls or left unanswered. The entire event of 2 yr toddler was spoiled... and in the last minute we couldn't manage to get new cake. After everyone left and the cake has finally arrived around 9:46 pm in the night, it was fully smashed didn't come in proper shape and the picture presented on the website and the cake in real was horrible! Special instructions which I mentioned, the message was not applied. Overall it's a terrible experience! After 4 days they attended our call and were provided very irresponsible statements! PATHETIC SERVICE!

Service
Value
Shipping
Returns
Quality
Thumbnail of user drsonals
India
1 review
0 helpful votes
  • Send Message
November 7th, 2021

Superb, delicious and varities of cakes availability on time.
I had great experience always and I Highly appreciate the support given to me today by Mr Ankit Paul who took my request at an urgent basis and helped me in satisfying my needs.

Tip for consumers:
Great product availability

Products used:
Cakes

Thumbnail of user ayushiy1
India
1 review
0 helpful votes
  • Send Message
June 1st, 2022

They made my day. My husband ordered a cake from them design pattern simplicity and taste everything was soo good. My husband said Mujhe kuch krna hi nhi pda I know he is a lazy man. But anyways thank you Bakingo for making my birthday special.

Thumbnail of user patrickn95
India
1 review
0 helpful votes
  • Send Message
February 14th, 2020

Ordered a cake on Valentine's day at 12 pm and after multiple follow up the cake got delivered at 8.40pm in the night and the taste was ridiculous cannot get worse than this. The delivery itself was post 8 hours and the taste also sucked and on thr call the guy said thay due to valentine's day it was late but this late and with awful taste why does such place exist. Never order from here

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Dear Patrick,

Greetings from Bakingo.

Kindly help us with the order details at care@bakingo.com, as we have unable to fetch any served order details using your credentials.

Thanks.

Thumbnail of user roomlatab
India
1 review
0 helpful votes
  • Send Message
July 27th, 2020

This time delivery of cake was not good, also cake was damaged and just 2 normal candels and in this Covid-19 we trust on home delivery however delivery person has delivered cake without wearing mask, from going forward i would not order from Bakingo.

Thumbnail of user sapnab5
India
1 review
0 helpful votes
  • Send Message
June 12th, 2020

I had ordered a butterscotch cake, it was delivered on time. The cake quality was awesome, very tasty & fresh. It was same as shown in the picture on the website. KEEP IT UP TEAM, You are doing a great job.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user saaniyaj
India
1 review
1 helpful vote
  • Send Message
August 10th, 2022

So I ordered my first cake in 2021 from bakingo.com & it was good freshly baked so I decided on my birthday I will order from bakingo again yesterday on August 10,2022
I received a Spoiled cake, rotten smelly cupcakes. The cake was literally made me scream to their team because they spoiled my birthday. I call their team on WhatsApp just no response at all
On the call their representative said they will pick up and deliver a new fresh baked, then they said it's hard to deliver fresh because it takes time okay. From 1:30 pm noon I wait for pickup, I keep calling their team they keep saying same words again an again and their pickup boy arrive at 5:30 pm so obviously my whole day is spoiled and I hate this company now I didn't receive refund yet
And I also found that Bakingo.com is not an individual company but it's owned by floweraura
Fnp igp it's all same just name are different such a fraud

Products used:
Red Velved Cake & Strawberry Cupcakes

Service
Value
Shipping
Returns
Quality
Thumbnail of user sanskrutig
India
1 review
0 helpful votes
  • Send Message
September 15th, 2020

The taste of the cupcakes was very bad. They were in very bad condition at the time of delivery. Also the message on the cupcakes was wrongly written.
Got no refund and customer care guy said they will replace my order. Why will I have a replacement after a horrible taste.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Sanskruti,

Greetings from Bakingo. Our speciaist will reach out to you for the concern, however, the message mention as shown on the website.
Thanks.

Thumbnail of user ayushig6
India
1 review
0 helpful votes
  • Send Message
October 27th, 2023

Good taste with bad attitude, I always order corporates cakes from here but this time bakingo staff attitude was so bad even after their mistake. I ordered a customize cake and they committed to deliver the same but they send something different and even after that they said ki kuch nhi ho payega isme.

Service
Thumbnail of user mikhilm
Canada
1 review
1 helpful vote
  • Send Message
February 19th, 2022

Very unprofessional, poor service. There's no tracking system. No one responded on the phone number and email id given on the website. They really need to update their website, their tracking feature ctually dones't show anything.

Products used:
Cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicoleeb
New York
4 reviews
1 helpful vote
  • Send Message
August 3rd, 2020

I've been lucky enough to try one of their cakes on my friends birthday party. Never have I felt a better taste that this one. Thank you for these wonderful memories!

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user sabahatadili
India
1 review
0 helpful votes
  • Send Message
December 14th, 2021

I'll never take there service again. They didn't deliver cake on my father's birthday after confirming Oder. Worst service ever from the people who are calling me for order confirmation.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronl631
India
8 reviews
1 helpful vote
  • Send Message
October 17th, 2020

Best bakery in a town. Tate is yummy and delicious. I love the chocolate cake very much. Delivered it is fast. Value for money. Cake lovers do order from Bakingo. Nice experience.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user jozenieneb
Estonia
1 review
0 helpful votes
  • Send Message
February 22nd, 2023

It looks so good and beautiful on the site that I want to buy everything at once)) Their cakes are the tastiest I have ever tasted. Except for my mom's))

Service
Value
Shipping
Returns
Quality
Thumbnail of user poonamd3
India
1 review
0 helpful votes
  • Send Message
May 7th, 2018

I ordered a hawaiin pineapple cake. The delivery and packaging was really good. The cake was also very fresh but it was not a pineapple cake. I was a simple vanilla cake with Pineapple chunks used for decoration. I suggest them to kindly change name in order to avoid misguidance. I also requested them in special instructions to write happy bday on the cake. I believe it was not a demanding job that they could not do. The cake is not extraordinary in taste. It doesn't stand to the price. There are great tastes served in same price. You guys need to work beyond packaging and delivery.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Thanks Poonam for the feedback, we will be working on the same.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Bakingo - An online cake delivery portal, offering delicious cakes with free home delivery service. This online cake shop deals in all types of delicious cakes for every occasion. Order cake online for? Same Day Delivery? Midnight Delivery? Within Few...

Company Representative

Thumbnail of user prabhatm1
Bakingo T.
Typically does not respond to reviews

How do I know I can trust these reviews about Bakingo?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Bakingo?