• Bakingo

Bakingo

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Overview

Bakingo has a rating of 2.4 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bakingo most frequently mention customer care, and worst service problems. Bakingo ranks 15th among Bakery sites.

  • Service
    65
  • Value
    64
  • Shipping
    66
  • Returns
    50
  • Quality
    63

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
5
51
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How would you rate Bakingo?
Top Positive Review

“Good Quality, Service, worth for money”

Nidhi M.
2/12/21

Excellent cake with super yummy taste and presentation. Love to try it again. I highly recommend everyone to order from Bakingo. Perfect amount of ingredients mixed well increasing the richness of flavours

Top Critical Review

“Delayed delivery”

Mohi K.
7/7/24

I have ordered a cake with fixed time delivery charges still they didn't deliver till birthday celebration. They were not ready to refund and neither got ready to deliver at venue despite of their unprofessional behaviour.

Reviews (157)

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Reviews that mention popular keywords

cake (49) time delivery (3)
Thumbnail of user anamikat
India
1 review
0 helpful votes
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January 13th, 2020

Last night i ordered red velvet cake, it was too yummy. Also their customers support very very helpful.

Thanks too bakingo team to bring smile on our face

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Anamika,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user novitas3
India
1 review
0 helpful votes
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May 14th, 2023

The worst website with fake delivery
I ordered cake which was market as delivered but in real it wasn't delivered
If trying to call customer care the call is not being picked and no message reply is given

Fake website
Don't recommend

Value
Shipping
Returns
Quality
Thumbnail of user rimzhimp
India
1 review
0 helpful votes
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August 1st, 2020

Very nicely delivered the cake with all the things I asked for. All the messages were there. It was a wonderful surprise for my colleague and she loved it too. Thank you so much.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user tanvib1
India
1 review
1 helpful vote
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September 23rd, 2017

The website takes pincode to check whether they deliver to this address?. As per their website they deliver to pincode ******* (Ghaziabad). Due to some error in their website, it was always taking Noida as delivery city from Drop-down menu. So I contacted their customer care to confirm the address. I came to know that they do not deliver to all areas which come under pin-code *******. I do no tunderstand why will they have filter based on pincode on their website when they are not even service to whole area coming under same pincode. I had to cancel my order at last.
Before placing order please call their customer care to confirm whether they deliver in your area specifically. Do not reply their website for any information.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Tanvi,

Hope your query has already been cleared by the support team about the delivery being based on the area name.

Thanks.

Thumbnail of user anantk3
India
1 review
0 helpful votes
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January 21st, 2020

I have ordered cake from Bakingo for more than 4-5 times. Ghe cakes was really good and it was also delivered on time... Fully satisfied with the service

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Anant,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user dimples11
India
1 review
0 helpful votes
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July 29th, 2020

The cake is really good. It's a bday surprise and bakingo helped me in making this surprise perfect.
Delivered on time.
Will surely recommend to others too.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user shilpas29
India
1 review
0 helpful votes
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August 27th, 2020

Ordered cupcakes for my sister's bday which was delivered at the exact time as promised at a reasonable rate! Needless to say, it was fresh and super tasty!

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user nishag16
India
1 review
0 helpful votes
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June 16th, 2020

As always your cake was awsone. Delicious. Yummy... i have just addicted with the flavour of cake... the feelings that i have shared with someone is incomplete without bakingo cake...
As during lockdown its impossible to reach to your special one but my warm wishes greenting reaches through bakingo... and i trust bakingo... it is safe and as well as hygiene... i have been connecting through bakingo for last 1 year. I never disappointed... thanku bakingo for making someone wishes special.and making their day special...

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user mishab19
India
1 review
0 helpful votes
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July 24th, 2020

The cake was so good and tasty I am satisfied with your services. And it was deliver on selected time. And the delivery boy was also well behaved person...

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Misha,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user ginas492
India
5 reviews
0 helpful votes
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September 2nd, 2021

Bakingo provides variety of options for cakes as well as pastries along with that some essentials. Fresh cakes with very good taste. They give delivery on time.

Thumbnail of user evelync230
Florida
4 reviews
0 helpful votes
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February 19th, 2021

Love this bakery. Delicious cakes with softest, creamiest mousse. Already did few orders from them and never regret it. Once was delayed delivery time, but it was fine with me.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Evelyn,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo

Thumbnail of user sunitab11
India
2 reviews
0 helpful votes
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June 8th, 2022

The representative was very polite & patient and effectively resolved my issue. I m very much impressed by ur service and hope to continue ur service in the future. Good Luck n keep rocking...

Service
Value
Shipping
Returns
Quality
Thumbnail of user akshaym15
India
1 review
0 helpful votes
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July 9th, 2020

The delivery had happened on time amidst all the crisis. The cupcakes tasted really fresh. Over all a great deal and thank you for making my friends day memorable.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Akshay,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user akashg12
India
1 review
0 helpful votes
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July 11th, 2020

We ordered a Ferrero rocher cake which was delivered on time with add-ons we make.The cake was really yummy & upto mark as we give additional instructions for.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Akash,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user shashankk4
India
1 review
0 helpful votes
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May 6th, 2017

I liked your delivery service. The order of the cake was arrived well before the committed time which was unexpected. Kudos to your efficiency, product ND punctuality. Money well spent.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Shashank,

We are glad that you liked our services and cake. Thank you so much for a lovely review. It motivates us to do better.

Looking forward to serve you more often.

Regards
Team Bakingo

Thumbnail of user rynees
India
13 reviews
3 helpful votes
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September 29th, 2020

This is a bakery recommended by my friend. I was a little afraid of the cake's flavor. But it's really delightful and decorative. I was impressed by the cake.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user rahulr103
India
1 review
0 helpful votes
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August 26th, 2020

Incredability in taste and design, loved the service as it was raining out and the cake had been delivered without any problem which was awesome. Truly loved it

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user genea87
India
3 reviews
0 helpful votes
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September 9th, 2021

Bakingo is one of the best for buying cakes. Quality and Quantity is excellent. Price is affordable. Taste is yummy and delicious. Recommended to friends and family.

Thumbnail of user manishb38
India
1 review
1 helpful vote
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March 9th, 2022

Ordered a cake and had to personally follow up with the delivery executive and the service delivery team. Cake was extremely pathetic and was not edible.

Extremely poor service

Products used:
I had ordered for a Cake and when reported about the poor quality, they bluntly said no refund can be processed

Service
Value
Shipping
Returns
Quality
Thumbnail of user umak3
Pennsylvania
1 review
0 helpful votes
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September 29th, 2018

The first time, I ever experienced such an amazing service. I will strongly recommend using service Bakingo service for making your occassion memorable.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Uma,
Thank You For your kind words.
At Bakingo, it is an endeavour to provide the utmost quality of services to our customer. It is rewarding to know that we have been successful in doing so. Looking forward to a long lasting relation with you.
Warm Regards
Team Bakingo

Thumbnail of user prashantj6
Singapore
1 review
1 helpful vote
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October 9th, 2018

Poor Midnight delivery service.
Poor customer care service.
Delivery guys are arrogant and rude.
Customer care people don't communicate properly the customer concers to the rest of the team.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Dear Prashant, We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at care@bakingo.com so that we can resolve this on priority basis.

Thumbnail of user kajals20
India
1 review
1 helpful vote
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November 10th, 2020

I ve ordered a cake n it's completely broken. Asked for replacement and still didn't receive. Worst service. Never order cake from this website

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Kajal,

We are apologetic for the discomfort caused, however, we would like to apprise you that the replacement has already been delivered before 4.30pm today as per the confirmation received from the receiver.

Thanks.

Thumbnail of user nickys29
India
1 review
0 helpful votes
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January 12th, 2020

I really like your chocolate truffle cake. Packing and handling is also very good. Customer service relay too good.

Thumbnail of user prabhatm1
Bakingo T. – Bakingo Rep

Hi Nicky,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo

Thumbnail of user simrank49
India
1 review
0 helpful votes
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March 8th, 2022

Ordered at 1pm and picked up a schedule for 3-5pm. I called the CS and was informed, ordered will be delivered at 6pm. I kept my patience. Our office closes at 6:30pm and guess no cake even till 6:10pm.
Lets hope they refund the money. DO NOT ORDER SAME DAY DELIVERY CAKE.

Tip for consumers:
DO NOT BUY

Products used:
CAKE

Service
Value
Shipping
Returns
Quality
Thumbnail of user pujak19
India
1 review
0 helpful votes
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May 21st, 2021

Amazing chocolate flavour Cake loved by every family member. It was eggless cake with yummy chocolate flavour.
Totally loved it
But one thing is missing
"A CAKE WITHOUT KNIFE"
Think atleast once
It's not a big thing bt atleast u hv to provide a knife with a cake

Service
Value
Shipping
Quality

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From the business

Bakingo - An online cake delivery portal, offering delicious cakes with free home delivery service. This online cake shop deals in all types of delicious cakes for every occasion. Order cake online for? Same Day Delivery? Midnight Delivery? Within Few...

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Thumbnail of user prabhatm1
Bakingo T.
Typically does not respond to reviews

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