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Bakingo has a rating of 2.4 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bakingo most frequently mention customer care, and worst service problems. Bakingo ranks 15th among Bakery sites.
This company does not typically respond to reviews
Excellent cake with super yummy taste and presentation. Love to try it again. I highly recommend everyone to order from Bakingo. Perfect amount of ingredients mixed well increasing the richness of flavours
I have ordered a cake with fixed time delivery charges still they didn't deliver till birthday celebration. They were not ready to refund and neither got ready to deliver at venue despite of their unprofessional behaviour.
They deliver cakes all over India. They just took the money and cancelled the order without asking me.
Thanks for the wonderful service. We really liked the cake. Should mention their customer service is great.
Hi Kumar,
We are glad that you liked our services and cake. Thank you so much for a lovely review. It motivates us to do better.
Looking forward to serve you more often.
Regards
Team Bakingo
Ordered Ebony And Ivory cake for friends birthday. The cake was so soft, creamy and delicious. Packaging was good too.
Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
Right and best place for all your needs. Can recommend to all your closed ones.
Wish you all good luck
Very very nice cake and tasty. Best onilne website for cakes for our loved and dear ones.
Keep going.
Hi Saurav,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo
Cake is nice. Received the cake on time. The delivery boy delivered the cake as it is without any damages. Thanks Bakingo team.
Hi,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
Please do not order from Bakingo. Disgusting Taste, Delivery and Customer Support. Refrain from ordering from Bakingo.
Tip for consumers:
DO NOT ORDER FROM BAKINGO
Products used:
Cakes and gifts
The casket was exactly as promised. They delivered exactly what they promised. We highly recommend them.
Hi Nanette,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo
I am really happy to received my order as expected. The cake was delicious and also look beautiful.
So Thanku Bakingo <3
Hi Kanchan,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team Bakingo
Book this cake on the Christmas quality is good and thanks staff for helping me,,,,,,,,,,,,,,,,,,,,,,,
I really like your chocolate truffle cake. Packing and handling is also very good... referred so many friends...
Hi Mrityunjoy,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
Bakingo delivered my order on time and my family get surprize and love the cake taste and thank you so much for delivery
Worst timing haven't delivery at all
Worst timing haven't delivery at all
Worst timing haven't delivery at all
Worst timing haven't delivery at all
Oncthe new year I love the cake quality and delivery on time and delivery boy is very cooperative...
This online business is vey safe and secure fraud is not here refund is easy. This online business is very safely
Your products are really great. Reminds me of my experience with https://wavybars.com years ago. Continue the good work please
Products used:
cake
From: Ankur (Bakingo)
Sent: 30 September 2021 04:42 PM
To: Kooni
Subject: [Bakingo] Re: ******* | I have a complaint | Product quality is not good
Your request (*******) has been updated. To add additional comments, reply to this email.
Ankur (Bakingo)
Sep 30,2021, 16:42 GMT+5:30
Dear Kooni,
Thank you for sharing your feedback.
We have thoroughly reviewed your complaint and feel that we owe you our deepest apologies for the inconvenience you have experienced.
I understand the essence of your comments and the spirit in which you shared your feedback.
We will take this as feedback and will take corrective action so an incident like this is never repeated.
As a service gesture, we would like to offer Rs 300/- as a cash point with lifetime validity into the Bakingo account.
Or we can arrange the complimentary 2 jar cakes.
Kooni
Sep 30,2021, 16:28 GMT+5:30
Hi there,
I placed an order for Red Velvet Cake of 1.5 Kgs with clear instructions about the message on the cake.
I even had a chat via live help and called customer care to reiterate the requirement so that there are no screw ups.
To my HORROR, they just did that.
The Cake delivered was 1 KG & 0.5 KG separately and the message needed was split into half for each of the cakes. This is highly disappointing and frustrating as a customer. The cake was supposed to be delivered during the late hours i. E. between 11-12 AM but was delivered much sooner by 10-11 PM, the cake delivered was slightly cracked apart with the icing and the taste turned out to be totally not fresh.
I'm going to ensure this review is shared everywhere so that everyone is aware and cautious before ordering from Bakingo!
This email is a service from Bakingo. Delivered by Zendesk
[L7L94G-PD78]
Tip for consumers:
AVOID USING BAKINGO!
Ordered Tiramisu cake for my nephew. Order # is *******. It caused diarrhea to two people who ate the cake. The whole cake was thrown in the garbage.
Tip for consumers:
Avoid using Bakingo
Products used:
Tiramisu Cake
Same as pic and very tasty. Must try! Delivered on time and excellent cake. Delicious, loved it!..
Thanks to delivered the cake on time. Will recommend to others also.
Kudos team bakingo...
Hi Rajendra,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Thanks,
Team Bakingo
UNHYGIENIC FOUND LIVE WORMS AND INSECTS IN CAKE. HORRIBLE CUSTOMER CARE NO RESPONSIBILITY AVOID BETTER
They are surprisingly amazing and my mom love too much of their cake and flowers... mmmmmm.
I ordered cake from Bakingo in this New Year,,The cake was so fresh and deliciousThankyou Bakingo team for making my day special
Gain trust and grow your business with customer reviews.
Bakingo - An online cake delivery portal, offering delicious cakes with free home delivery service. This online cake shop deals in all types of delicious cakes for every occasion. Order cake online for? Same Day Delivery? Midnight Delivery? Within Few...
Hi Sow A,
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at care@bakingo.com so that we can resolve this on priority basis as we are unable to find out any served order with your name.
Thanks,
Bakingo