• Bargain Seats Online

Bargain Seats Online

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Overview

Bargain Seats Online has a rating of 1.6 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bargain Seats Online most frequently mention customer service, credit card, and concert tickets problems. Bargain Seats Online ranks 355th among Tickets sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
How would you rate Bargain Seats Online?
Top Positive Review

“No problems!”

Chevelle M.
6/27/16

I had doubts after I read some of these reviews and held my breath until we were in our seats and no one came to take our seats. My fears were unfounded and we had awesome seats. The fees are high but it's a secondary, market so that should be expected. The rep I talked with after I ordered the tickets, could use a lesson on customer service but overall I am happy!

Top Critical Review

“Horrible, horrible site”

K B.
4/3/13

Horrible, horrible site. Price gouging at its worst. This website preys on the ignorant and the desperate. I used this site when no other tickets to an event my family desperately wanted to see could be found. I ended up paying over $111 more than the quoted price (for each ticket!) in enormous fees and "shipping"(no print tickets option here!). Disgusting. Might I also add that the seats were terrible, despite the website's boast that tickets show up as promised "or better!". Yuck. Stay away from bargainseatsonline.com!

Reviews (83)

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customer service (12)
Thumbnail of user deannaa
Tennessee
1 review
3 helpful votes
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October 10th, 2012

I got exactly what I paid for and and had a blast. Mind you it was a preseason NFL game, but the seats were great (front row) and it was on the aisle (which made it better). The one thing I HATE about all these tickets sites is the outrageous fees and if the ticket prices go down the fees go up. I was trying to get tickets this week and when the ticket prices dropped the fees jumped $22 a ticket. So, much for a price drop. I used to always think ticketmaster fees were bad, but these resellers make them look great. Needless to say, I haven't had any trouble with Bargainseatsonline.com. I got my tickets really fast and got what I paid for. Sorry to those of you who had a bad experience.

Thumbnail of user johnh33
Maryland
4 reviews
5 helpful votes
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February 8th, 2011

I used this site to buy Super Bowl tickets. The tickets were delivered as promised in a timely manner. No hidden surprises. The site appears to be a broker of brokers. We received tickets from a broker other than bargainseatsonline. The commission was a steep 20%, so be cautious of paying a much higher price than advertised.

Thumbnail of user wenr
New York
1 review
12 helpful votes
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July 23rd, 2015

I have to work to pay for these pricey tix which could only be fedexed but they did not say require direct signature. Of course I was not home and made about ten calls between FedEx and Bargain Seats. No one cares or gets back to you. Do not use them!

Thumbnail of user sandrac812
Massachusetts
2 reviews
12 helpful votes
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May 29th, 2020

Event was cancelled due to Covid-19 and they refuse to refund my money. All I could get from them were "generic" responses. I will only buy tickets from Ticket Master or Stubhub. They did the right thing and refunded everyone's money.

Tip for consumers:
DO NOT BUY TICKETS FROM THIS SITE! Use StubHub or TicketMaster. They did the right thing during the Covid-19.

Products used:
Two tickets for Grand Ole Opry, Trace Atkins.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bf10
Oregon
1 review
12 helpful votes
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November 20th, 2013

Under no circumstances should you buy from bargin seats online! I purchased a sports package and they did the very minimum. After purchasing tickets they outsourced to another broker. When I called to talk with them about my purchase they said I would need to work with the company they outsource to. Once they swipe your credit card they are finished with you. Stay away from bargain seats online.

Thumbnail of user alexy4
New York
1 review
1 helpful vote
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April 30th, 2012

Stay away from this site and other sites that they operate. Epic seats Inc. is the con operation behind it. They charge you incredible fees that are non-refundable. It is incredible that they even exist in our day and age. The business model itself is border line criminal. The tickets they resell are from ticketmaster.

Thumbnail of user dajarr
Michigan
1 review
13 helpful votes
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May 5th, 2015

Bought 7,2015 Kentucky Derby, tickets for $75.00 each from this site and only one was good. If you like giving your money to bottom scum this is the site for you. Would advise not to purchase anything from this site.

Tip for consumers:
Would advise not to purchase anything from this site.

Thumbnail of user margiet
New York
1 review
2 helpful votes
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August 20th, 2014

I recently bought VIP Luke Bryan tickets. Called and confirmed the seats with Mike. Didn't like the 20% fee and the additional $15 for Fed Ex but I had the best seats I ever had at a concert. I couldn't touch these seats on any of the other cheap ticket selling websites that I used in the past. It took a couple of weeks to get them and I was getting nervous. I guess I was used to e-tickets and printing them myself. I still had 2 weeks to go before the show but I emailed them about my concern & they got back to me within an hour. They contacted the seller and the next thing you know my tickets where mailed. I would definitely use them again.

Service
Value
Shipping
Quality
Thumbnail of user markr102
New Jersey
1 review
2 helpful votes
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December 24th, 2014

OVERPRICED. Not even close to a bargain. On 12/18/2014 I bought 2 tickets to Book of Mormon at the Hobby Center in Houston for on Feb 3,2015 for $195.00 EACH, once all of their excessive fees and the taxes were added in. At the time, Ticketmaster was listing some crazy high price. Now, on 12/24/2014, Ticketmaster is selling seats literally right beside mine at the same performance for only $123.25 including fees and taxes.

So, for my 2 tickets, it ended up costinging me over $140.00 MORE than it should have. Ticketmaster and BargainSeatsOnline both suck.

Absolutely awful. I will NEVER use BargainSeatsOnline again.

Thumbnail of user jessem136
California
1 review
13 helpful votes
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July 27th, 2018

This company is a rip-off! Purchased seats for a baseball game behind home plate and received tickets in the outfield. Called Bargain Seats before ordering on-line to verify seat location. Bargain Seats sales associated confirmed seats were behind home plate. Printed and noticed seats were in the outfield! Immediately tried to correct with no help from Bargain Seats. I hate to even give them a star.

Thumbnail of user dannyelk
Colorado
1 review
17 helpful votes
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June 25th, 2015

Fees are not published until you start entering your payment information. I just paid $450.00 when I thought my total was $335.00. There are many other 3rd party resellers that have better customer service and less fees so please DO NOT USE THIS COMPANY! PS - when I called customer service Cara said "my supervisor is not available"... shocking.

Thumbnail of user katey2
Wisconsin
2 reviews
5 helpful votes
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March 3rd, 2013

I had been looking for Minnesota Opera tickets on the Minnesota Opera's website, then I found bargainseatsonline.com. Do not buy from bargainseatsonline. EVERY ticket price on bargainseatsonline.com was higher than on the MO's website.

Thumbnail of user anal102
Idaho
1 review
6 helpful votes
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August 3rd, 2017

I was scared when I read negative reviews and I called them few times and they were very responsive and nice. I received the tickets electronically earlier than expected and they were great seats and everything went smooth.

Thumbnail of user arlenel12
Indiana
1 review
3 helpful votes
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April 6th, 2016

I see this company has gotten a lot of bad reviews. Had I read all of them first, I may not have used them. But, since I didn't, I did do business with them and had absolutely no problem. Really good seats for Rod Stewart at Ceasar's Palace on March 23 at a good price for a great show.

Thumbnail of user shirak1
California
1 review
5 helpful votes
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January 18th, 2014

Never buy tickets here. I purchased 4 tickets to see the Book of Mormon and was told to pick them up at Will Call. When I arrived at the theater, I was told that they don't hold tickets for third parties such as BargainTicketsOnline.com. Immediately I called customer service, which took 45 minutes to reach. The representative I spoke with put me on hold to phone the seller -- which was another party that BargainSeatsOnline had bought the tickets from. The seller claimed that I had disputed the charge with my credit card company. But I had not. I believe they lied because the tickets never existed. I'm now in the midst of filing a real claim with my credit card company to get the money back.

Thumbnail of user robyna2
Pennsylvania
1 review
0 helpful votes
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January 12th, 2015

I am extremely satisfied with my experience with bargainticketsonline.com. I ordered my tickets and recieved them via fed ex quicker than expected. I realized a few days before the event that they were issued to someone elses name. It was a major holiday but I called anyway and got an answering service. I left a message and also sent an email. Within an hour i recieved an email response stating that the name issued was the original purchaser of the tickets and it would not be a problem I also got a phone call from someone that was using their cell phone to call me because they were closed for the holiday. I highly recommend this company

Thumbnail of user tracyw37
Louisiana
1 review
20 helpful votes
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January 12th, 2015

Bought tickets to broadway show. Immediately realized I'd hit the wrong venue. Ended up with tickets to show in Detroit instead of NY. Called immediately to try to swap for correct venue. Would not help. Ended up with five hundred dollars of tickets I couldn't use. Bought tickets from another web site and they were better seats for less money

Thumbnail of user franc109
California
1 review
2 helpful votes
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July 20th, 2013

Bought tickets for Wicked LA. They advertise they are a bargain when they are ripping us off. After charging $32.63 per ticket for service charges, it turns out they bought the tickets on-line from TICKET MASTER! I was stupid and got taken in. Please don't do what I did and buy from reputable ticket seller direct, like Ticket Master.

Thumbnail of user jons20
Idaho
1 review
1 helpful vote
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July 20th, 2012

No Stars. I feel absolutley gouged. Don't use these guys. It is really unclear what you are paying for. I purchased 6 concert tickets for $123 each. Upon getting my tickets, I found that the face value was $55 and on top of that they charged $25 fees per ticket and then shipping and handling. The tickets were not issued in my name but the name of one of their employees. Upon calling customer service, after going through the automated loop, I was hung up on 3 times before talking to someone and getting a secret number. After talking to a person, they were unwilling to refund the purchase. These guys are userous and unethical. Do not user Bargain Seats Online, they are a ripoff.

Thumbnail of user gayles2
Ohio
1 review
2 helpful votes
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July 30th, 2010

I purrchased 2 tickets to Wicked and recevied them in a timely way (for a mandatory additional $15,00 charge.) The tickets I got were for less face value than what I paid, and my seats were not in the section the seating chart led me to believe they were in. Get out your magnifying glass to double check the sections and rows! The tickets were "100% authentic" as the web site advertises, and I got into the door of the theatre, but I was left with a ripped off feeling having been given tickets that were in someone elses name and inferior seats for the money I spent.

Thumbnail of user christinal54
North Carolina
1 review
12 helpful votes
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March 8th, 2016

My husband and I bought tickets for the AC/DC concert for March 14 and they are canceling the concert or rescheduling for a later date however, they will resume with a guest singer! Although, I understand medical issues happen I did not pay this much money to see a quest singer for top dollar prices! They are trying to force us to take a rain check although AC/DC says can keep tickets or have refund! Will never do business with them again!

Thumbnail of user lynnr9
Washington
1 review
1 helpful vote
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October 20th, 2012

Ordered tickets and did not receive the tickets we ordered. Were told they were the same seats after the reno at the Phoenix Raceway. Called the track and were told the seats were never renovated. Called rep several times and only got the run around. People tell friends and family to use social media and spread the news to close this business down!

Thumbnail of user ericc12
New Hampshire
1 review
3 helpful votes
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May 30th, 2011

The 100% Ticket Guarantee is total bull$#*!! I called and was told by the customer service rep that the tickets were guaranteed, so I bought two tix to the Stanley Cup Finals for Game 3. Guess what, now there is a problem with my order and now I get "sorry sir this rarely happens". So the site should say something like "100% Ticket Guarantee Most of the Time".

This is after I called twice trying to get my tracking # and was told "you will have an email with the tracking # tomorrow". So I had to call them to learn I was SOL on my tix. The BBB shall hear from me about this company.

Thumbnail of user mariev1
Canada
2 reviews
4 helpful votes
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November 14th, 2011

NO STARS!

This site is such absolute B. S. They deal wil a snarky reseller, yup a reseller works for another reseller! At one point I asked the guy on the phone how many people's salaries is my outrageous service fee paying for?

The way it works is you get this great price online, better than the original site. Celine Dion as Caesar's palace in this case. Their tickets were $40 less for 2 tickets, but when you factor in the service charges and the shipping I paid MORE, much more, $137+ MORE!

Yes you read right, Neversoldout.com with the snarly tickets agent in NYC makes $48.69 per ticket and then bargainseatsonline.com charges you $40 for shipping.

What did we get? A photocopy which shows 2 tickets who's face value is listed as $140! We thought we were getting tickets for $214/each?! Who pocketed the difference and are my retired parents who we bought these tickets for Christmas going to have trouble with these tickets when they get there? Eek, buyer beware!

Thumbnail of user evanr15
New Jersey
1 review
14 helpful votes
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July 17th, 2017

Bought a Gold Fan Package for my wife's Birthday and the ad promised the tickets were in 1 of the three sections closest to the stage I paid over 1300. 00 with their astronomical fees I got 2 seat at the top of the middle section to the side of the stage 2 seats from the end all we could see was the back of Ed Sheeran could not even see the screen I would have been much better with the tickets I could have bought for 150.00 dollars each in the nose bleed at least we would have seen the screen!

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Bargainseatsonline is your source for cheap concert tickets, sports tickets, theater tickets and broadway tickets. Save up to 20% over leading ticket websites.

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