Bark has a rating of 2.7 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
Very efficient and helpful and provided a quick response. Service was very professional and informative too.
The entire experience was very good. It was easy, the responses were quick and quality of responses were great.
Hi there Roberta,
Thanks for your review,
It's great to hear that we could help connect you with professionals easily and quickly.
Kind regards,
The Bark Team
Not professional at all, they don't care about their customers. All they care is to collect their payments
Hi Aryo,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
We had a requirement for a quote for our parking area. Through Bark we had a quote within 6 hours. A big thank you
Hi there Oliver,
Thank you so much for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
Looking for what I asked for and need for our wedding day and has been very helpful and useful for ideas for our wedding.
Hi there Jaymarie,
Thanks for your review,
We're so glad to hear that we could help connect you with a professional who could help.
Kind regards,
The Bark Team
It responds very quickly and professionally. Very kind all Djs and all their pages are very helpful.
Hi there Patricia,
Thanks for your email,
It's great to hear that we could help connect you with the right DJ for your event.
Kind regards,
The Bark Team
Ive read a small handfull of other reviews and i can agree some numbers/requests seem fake, few are timewasters but some are 100% genuine!
Hi Paul,
Thank you for your review,
We do appreciate that our automated screening process is not exhaustive, and this is why we have our credit return policy. Please do report leads to us at team@bark.com where the details have been found to be incorrect and we will be happy to return the credits to you.
We're glad to hear that you have found business on our site, and if we can help any further, please do let us know.
Kind regards,
The Bark Team
They have the best customer service and best customer approach. They are very very good and hardworking.
Hi there Olamide,
Thank you so much for your review,
We're so glad to hear that we have been able to help.
Just email us at team@bark.com if you need any further help.
Kind regards,
The Bark Team
Great service. Fast response. Job done. No problems here! Great service. Fast response. Job done. No problems here!
Hi there Mark,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
The website was very easy to use. The service was fast and efficient. And the photographer was very professional and very friendly.
Hi there Aurore,
Thanks for your review.
We're glad to hear that we could help.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Wayne,
Thanks for your review,
We're glad to hear that you received quick responses to your request.
Kind regards,
The Bark Team