Bark has a rating of 2.7 stars from 1,642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
Good leads supplied. Happy with service. Was able to locate local supplier to clean our oven. Good
Very helpful, professional turn around for repair speedy and not expensive highly recommended...
Hi there Michelle,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
I was contacted within hours by Wags & Whiskers Pet Services Ltd, who provide THE BEST you could wish for. Well done to Bark!
Hi there Delia,
Thanks for your review,
We're so glad to hear that we could help connect you with this great company.
Kind regards,
The Bark Team
I have spent a lot of money with Bark replying to so called leads. These people never replied to my tenders and despite following up never got a reply. I mistakenly persevered but got to the stage enough was enough. Complained to Bark several times and eventually I decided to leave. Not one job in 5 years. I got more requests for employment and that cost me credits as they were coming through as leads. Customer Service was rubbish and despite many complaints, all Bark did was offer me 5 free replies which would have been used up in no time with the same result. Tender offered, no reply. Free responses wasted. These people are taking it in for a service they can't provide. AVOID at all costs.
Hi Kenny,
We’re sorry to hear that your experience with Bark didn’t meet your expectations. While we aim to provide quality leads, we understand that not every lead results in a successful job. We appreciate your feedback regarding your experience and concerns about job requests.
If you ever need further assistance or would like us to review any issues in more detail, please reach out to us at review@bark.com. Our team is always available to help.
The Bark Team
I made a huge mistake and got on a 6 month contract with BARK at $500 a month, after 6 months they kept billing me anyway and I ended up with over 5000 credits.
I own a talent agency with 1700 acts. Went through the entire 4000 credit submitting to "gig alerts"
Only got contact back 4 times and never once got a booking.
RUN AWAY!
Then they took my money and cancelled the credits
*******386 credits expired
-4,386
Jan 7,2025
Hi Michael,
We’re sorry to hear about your experience. We understand how frustrating it must have been not to see the results you were expecting. While we strive to connect professionals with genuine opportunities, we recognize that not every lead results in a booking.
Regarding your concerns, we want to confirm that this has now been resolved and the expired credits have been returned to your account. If you need any further assistance, please don’t hesitate to reach out to us at review@bark.com.
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi Mary,
Thanks for your review,
We're so glad to hear that we were able to help.
Kind regards,
The Bark Team