• BathSelect

BathSelect

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Overview

BathSelect has a rating of 4.4 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BathSelect most frequently mention customer service, shower head, and high quality. BathSelect ranks 4th among Bathroom sites.

  • Service
    87
  • Value
    86
  • Shipping
    84
  • Returns
    64
  • Quality
    86
Positive reviews (last 12 months): 100%
Positive
17
Neutral
0
Negative
0
6
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How would you rate BathSelect?
Top Positive Review

“Impressed with this product!”

Christina E.
5/5/24

Bathselect is top notch when shopping for bathroom fixtures! I was impressed with the variety of different luxury shower heads there site had to offer! I decided on a beautiful rainfall shower! The quality and design helped modernize my shower and looks amazing! I was happy to find that it was so easy for me to install aswell!

Top Critical Review

“Terrible service, communication and products”

Linda s.
9/1/20

They charged me twice for a faucet (And denied doing so), sent the incorrect item (wrong finish, options, etc.), and then told me they do not accept returns, but if I sent an email with photos of the item, they might consider it. (This was done after being on hold for over 9 minutes.). Now I have the wrong faucet and have to waste time with my credit card company. I definitely do not recommend them.

Reviews (231)

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Reviews that mention popular keywords

customer service (80) quality products (17)
Thumbnail of user victoriac1057
Texas
2 reviews
0 helpful votes
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March 13th, 2023

I bought a faucet and sink combo from bath select. It was very exquisite and beautiful. I love how the dark colors work well with and provides nice contrast to our counter. One thing I'm concerned about the faucet is it feels a little light to the touch. Sometimes I feel that it might come loose at any time. However, this has not happened. Faucet still works as fine as the day I purchased them. I will highly recommend shopping at bath selects to friends and family..

Tip for consumers:
Know what you are looking for and make sure that you read everything that it comes with, and definitely check measurements

Products used:
Faucet and Sink combo

Service
Value
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Quality
Thumbnail of user allyb26
France
2 reviews
9 helpful votes
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March 15th, 2019

I have tried different brands when it comes to bathroom supplies but not even a single one of them has lived upto my expectations. There is a wide variety of beautiful products that you could choose from and you will find everything you need including gold finish supplies, LED Color changing shower heads and so much more! Apart from being good looking their products are also high-quality. I have replaced the everything in my bathroom and kitchen with supplies from Bath Select and don't have even a single regret!

Thumbnail of user toniaf21
Pennsylvania
1 review
0 helpful votes
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August 11th, 2022

Recently I needed a new shower setting and decided to go with Bath Select. Not only is the function exceptional, but the gold tone finish looks gorgeous and compliments the overall design of my bathroom very very well.

Thumbnail of user robertos69
California
2 reviews
14 helpful votes
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February 14th, 2019

I purchased some products for my new bathroom at BathSelect and they were nice and cool (a. O. big shower-head with led-lights).
Good website, reasonably priced, easy to order and quickly delivered. All you want from a good (web-) store.
After some time I discovered a manufacturing problem at the shower-head, contacted BathSelect and they promptly sent me a replacement. Good quality service!

Can recommend BathSelect and certainly will buy more products myself.

Roberto
Oakland, CA

Thumbnail of user lynzees3
Texas
1 review
0 helpful votes
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November 6th, 2023

This shower unit was very easy to install, looks great and works really well. The pressure in my area is low but this shower gives a really strong spray and waterfall experience, I highly recommend it. The customer service was outstanding.

Products used:
Shower

Service
Value
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Thumbnail of user lateseh
California
1 review
0 helpful votes
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September 9th, 2022

After research I purchased this Bathselect shower system. It was installed January of 2018. Been using this for over a year and have not encountered any issues with it. The water pressure is excellent, the design is so sleek and minimal. Very pleased with this purchase and would recommend to anyone looking for an affordable

Thumbnail of user ashantir10
Michigan
1 review
0 helpful votes
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July 8th, 2023

Incredibly fast shipping,I bought A nice looking faucet for a great price, doesn't break the bank for those concerned.It works well and all the features were present as was advertised.This is great, I love everything about it, it met all my needs, simple to install and the water pressure is great.I highly recommend this.

Products used:
Shower head

Service
Value
Shipping
Quality
Thumbnail of user angelias9
Virginia
4 reviews
4 helpful votes
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May 25th, 2019

Quality & service is excellent! Customer service people at BathSelect are friendly and helpful. They helped me all along from my shower customization to product finish selection and recommendation. I was pleasantly surprised to see shipping took only couple of days and was free. I would for sure shop again at BathSelect for my future bathroom projects.

Thumbnail of user leahs407
Ohio
2 reviews
0 helpful votes
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July 23rd, 2022

I absolutely adore the shower system I received from bath select. Installing in multiple properties at that. Installation was perfect, along with my shower experience. My Tennant's have no complaints either. This was definitely a hit for the home team!

Products used:
Shower system

Service
Value
Shipping
Returns
Quality
Thumbnail of user bethanyb177
North Carolina
1 review
0 helpful votes
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September 19th, 2022

They have a lovely unique variety. The customer service was top of the line, I had a few questions and the answered them no problem. I even learned a few new things. I recommend going here for any bathroom needs/wants, you won't regret it if u do!

Products used:
Faucets

Thumbnail of user lindaw570
Maryland
1 review
7 helpful votes
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February 11th, 2019

Bought from Bath select the Platinum Shower Set with 5 Functions and came on time. Must say this is probably the Best shower system I have ever used material was all stainless steel and solid brass NO plastic parts whatsoever. The LED shower is just amazing changed my showering experience. It feels like in you in some fancy spa. Just simply love it and thanks customer service at Bath Select you guys have always been helpful in answering my questions. Highly recommend :)

Thumbnail of user melissas2601
Florida
2 reviews
0 helpful votes
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October 16th, 2022

After purchasing this BathSelect shower I will never purchase another one again. The LED lights are awesome and the shower jets are as relaxing as being in a jacuzzi! For anyone looking into buying a new shower set I suggest you look no further! You won't regret or be disappointed!

Thumbnail of user kiml306
Tennessee
1 review
4 helpful votes
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April 16th, 2019

They are a scam. We bought a shower kit from them. They were very nice but then we found out from our plumber we could not use it because it would not meet code. So we tried to cancel the order but they said it was too late. When we received the item we never opened the box and returned it at our expense which was fine. Then they charged us 15% stocking fee- $120. WHAT? They don't return phone calls. Please save your self the aggravation and don't deal with them

Thumbnail of user brittanyb583
Texas
1 review
0 helpful votes
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April 18th, 2021

Customer Service is very helpful. Quick to answer all questions I had and made the ordering/install process a breeze. The products are high quality, affordable and beautiful. Thanks for having the best on the market

Thumbnail of user danyelj2
Illinois
1 review
0 helpful votes
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April 4th, 2023

This is hand down one of the best sensor faucet I ever tried. The sensor works extremely well and the turns on and off almost in an instant. The design looks very simple but it has that sort of elegant feel to it, and the oil rubbed bronze finish only made it look much better. Worth the price.

Thumbnail of user trishas66
California
2 reviews
0 helpful votes
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January 15th, 2021

I highly recommend this company for all of your home needs. They have great looking products that are of a good quality and which really add a classy, finished look to your bathroom. Very impressive and great customer service.

Thumbnail of user alicer186
Illinois
1 review
0 helpful votes
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January 12th, 2021

BathSelect is hands down an excellent company. Their customer service was above and beyond all my husband and my needs. They answered all of our questions and left us feeling very confident in the product we were purchasing for our new home.

That said we absolutely love the finished product in our new home.
We have been using the bathroom fixtures and shower for a few months now, and could not be more pleased with the water flow from the product. We definately will be repeat customers in the future. Do try this company you will not be disappointed.

Service
Value
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Thumbnail of user kayliem12
Virginia
1 review
0 helpful votes
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July 29th, 2022

So I needed a faucet for my laundry room and my cousin recommended this website to shop from. I decided to go with the Commercial Motion Sensor faucet in black. Prices were decent and customer service was the best thanks BathSelect for fast delivery as well.

Products used:
faucets

Service
Value
Shipping
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Quality
Thumbnail of user barbaraf1785
Washington
2 reviews
0 helpful votes
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August 19th, 2023

We order this after seeing reviews online for it. When it got here I was a little nervous cause of bad experience with other places after installing this I saw that it was going be great the different setting help. It is so relaxing after a long day at work the customer service is awesome on answering questions I love that when I use it my muscles relax and I get a good night sleep after a awesome shower

Thumbnail of user jamesh455
Hong Kong
1 review
4 helpful votes
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June 29th, 2017

Bathselect have a large collection Great quality of products and wonderful designs! Got my complete bathroom products from them.
I had few doubts about the product function & installation, the Support team not only cleared the doubts - they gave detailed information of them with Installation Manual!
Extremely happy that I chose them!

Service
Value
Shipping
Returns
Quality
Thumbnail of user megm76
Kansas
1 review
4 helpful votes
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July 6th, 2020

You get an answering service when you call the posted customer service line. No one calls you back. They have a spot online to submit return requests. No one follows up. It has been over 2 weeks and no one has responded. I am currently out $975. Stay away!

Thumbnail of user kimc1224
Alabama
2 reviews
0 helpful votes
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August 21st, 2021

I was looking for a very unique sink faucet and so glad I found this website. Their faucet changed the entire look of my bathroom! Great customer service and they were very helpful with making sure I had just the right thing.

Products used:
Sink faucet

Service
Value
Shipping
Returns
Quality
Thumbnail of user christophers1211
Georgia
1 review
4 helpful votes
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June 29th, 2020

They have sent us a mismatched mixing plate. Chat was useless. Opened a request, no response. Tried for 4 days to get an answer on this ticket, nothing. This is costing us money every day our contractor cannot complete this installation. Basically, if we wanted the shower, we'd have to turn the knob to the off position. If we wanted the jets, it would turn on the wand. Totally mismatched icons, and it's not even the plate that was supposed to come with our super expensive shower sets (both of them).

And on my fifth try, they hung up on me.

Chat, fail.

Case support, fail.

Phone support, fail.

Thumbnail of user taylor.boshears97
Pennsylvania
3 reviews
0 helpful votes
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August 5th, 2023

The product was very nice looking for an even better price the gold touch matches our luxury bathroom so well We used this Widespread Automatic Sensor faucet in all the bathrooms of a full-hotel renovation. Excellent product from the Bathselect!

Thumbnail of user kathrync367
New York
2 reviews
0 helpful votes
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October 24th, 2020

I bought the most beautiful shower set and bathroom faucet from BathSelect. It was pretty easy to install. My husband and I installed it with little trouble. I feel like I am at a luxury hotel every time I take a bath! I would highly recommend this company!

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Remodeling a Bathroom? Shop quality bathroom fixtures online at Best Price. Top Selection of shower panel, heads, faucets, bathtubs & more at BathSelect.com

Company Representative

Thumbnail of user lazizd
Laziz D.

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