• BathSelect

BathSelect

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Overview

BathSelect has a rating of 4.4 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BathSelect most frequently mention customer service, shower head, and high quality. BathSelect ranks 4th among Bathroom sites.

  • Service
    87
  • Value
    86
  • Shipping
    84
  • Returns
    64
  • Quality
    86
Positive reviews (last 12 months): 100%
Positive
17
Neutral
0
Negative
0
6
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How would you rate BathSelect?
Top Positive Review

“Impressed with this product!”

Christina E.
5/5/24

Bathselect is top notch when shopping for bathroom fixtures! I was impressed with the variety of different luxury shower heads there site had to offer! I decided on a beautiful rainfall shower! The quality and design helped modernize my shower and looks amazing! I was happy to find that it was so easy for me to install aswell!

Top Critical Review

“Terrible service, communication and products”

Linda s.
9/1/20

They charged me twice for a faucet (And denied doing so), sent the incorrect item (wrong finish, options, etc.), and then told me they do not accept returns, but if I sent an email with photos of the item, they might consider it. (This was done after being on hold for over 9 minutes.). Now I have the wrong faucet and have to waste time with my credit card company. I definitely do not recommend them.

Reviews (231)

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Reviews that mention popular keywords

customer service (80) quality products (17)
Thumbnail of user katlynt6
New York
1 review
2 helpful votes
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February 27th, 2020

Marzena, Lisa and Marsha were unbelievably helpful and went out of their way to see to it that I got a part that I told them was missing from an order I placed. They made sure that the part was sent to me by priority mail so that my contractors could install the shower I needed. I would definitely recommend BathSelect as a company that truly cares about customer service.

Thumbnail of user yvettes108
Missouri
2 reviews
0 helpful votes
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October 11th, 2020

Love this shop! If you're looking for new or upgraded hardware for your bathroom this is the shop for you! Weather your changing one piece in your bathroom or remodeling your whole bathroom you will find many unique and elevated pieces here! Highly
Recommend!

Thumbnail of user charisses10
New Hampshire
3 reviews
2 helpful votes
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March 16th, 2023

This is by far the best set I've ever purchased. I can say Everything I ever wanted in a shower set is in this particular set! Not to mention the price for a top notch product! The shower panel is obviously a top quality set.

Thumbnail of user maryw700
Florida
1 review
0 helpful votes
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September 24th, 2019

Can't believe how beautiful their products are for the price I paid. I'm remodeling the kids bathroom and the master and was able to buy the faucets for three bathrooms for under the budget. Cheaper then buying from commercial stores and better quality.

Thumbnail of user chelsear164
Georgia
0 reviews
0 helpful votes
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June 23rd, 2022

One of our clients suggested to change our faucets to this sensor ones. We did some research on different automatic faucets and decided to go for this Lyon wall mount commercial sensor faucet. We got all 4 installed, and never regretted that decision.

Products used:
Everything

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Thumbnail of user meganw598
Pennsylvania
1 review
0 helpful votes
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December 10th, 2022

This looked pretty cool and I thought that it would be a nice addition to the bathroom. High enough and I really enjoy using it. The price seemed pretty reasonable, too. Bath select is the best outvthere

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Thumbnail of user jaydenh52
Washington
1 review
0 helpful votes
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March 24th, 2022

I absolutely love the touchless faucets. I got one for my bathroom and (in my opinion) they are like pure luxury. Most definitely worth the money spent as they last quite a while. Forsure a good quality product. Also didn't take too long to ship. Thanks so much!

Thumbnail of user mirandai15
Arkansas
2 reviews
0 helpful votes
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January 28th, 2022

If your looking to do a reminder on your bathroom or just remodel your shower or you need a new bathtub or even a new toilet! Thid place offers great quality products at an amazing price. Amazing customer service as well!

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Thumbnail of user robp124
Texas
1 review
0 helpful votes
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August 17th, 2019

We ordered a showerhead from bath select. The product was great. The only issue we had was the knobs did not line up perfectly and could not be adjusted. The customer service repeat were excellent and replaced the knobs for us. They were really great to deal with.

Thumbnail of user sonals17
Texas
1 review
1 helpful vote
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June 3rd, 2019

We have been remodeling all the bathrooms in our house. Bath Select has been a very convenient site to buy all our faucets and accessories. A very wide variety of faucets, easy site to navigate and very competitive pricing. Our shopping experience with Bath select has been very peaceful and quick.

Thumbnail of user kimc968
Michigan
1 review
0 helpful votes
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November 21st, 2020

I am in process of redoing my kichen and bathroom. I was a little frustrated not knowing what to buy to stay up to style. To much to choose from. So i got help and they recommended a stain fixture that was perfect for my kitchen. Im so in love. It looks so good. I really appreciate someone tak8ng time to help me.

Thumbnail of user samyr3
Virginia
2 reviews
7 helpful votes
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April 7th, 2019

Bath Select Customer Service was professional and efficient in answering all my calls and they took their time in helping me select my showers for my new home. I have had great experience purchasing from BathSelect and the price I paid was a great deal compared to other stores I saw similar showers. All in all was a great experience shopping at BathSelect.

Thumbnail of user chardew
Ohio
2 reviews
0 helpful votes
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June 24th, 2022

I was very shocked on how well the shower head worked! I love the quality and the feel of the water on my back! Very good costumer service and easy set up!
I'm very happy with the customer service and the products I bought for them!

Tip for consumers:
Anyone looking to spice up there home

Products used:
Shower head

Thumbnail of user alishaw143
Washington
1 review
0 helpful votes
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July 24th, 2023

The sink looked nice in the picture and though that it looked quite luxurious. That is one of the reason why I chose this one because I liked how it looked and I kept imagining how much the counter would look in the whole bathroom. I must say though that was not quite impressed when I opened the box and lifted it out. The same thing as the one shown in the picture, but it somehow looks different. Maybe the finish product wasn't as polished as in the picture, or maybe the colors are lighter, I do not know. Still, I can not complain about it since I can not point out any flaw in it.

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Thumbnail of user christinar1017
West Virginia
1 review
0 helpful votes
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July 20th, 2023

We are so happy with our purchase, we love the simple yet refined design and the customer service was fantastic! They walked us through everything and answered all of our questions and guided us with technical specifications during the purchasing process, and the installation was so simple. We plan to purchase additional bathselect sensor faucets for our other business branches restrooms.

Thumbnail of user mandab7
North Carolina
1 review
0 helpful votes
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July 7th, 2023

Quite useful even though the look is a basic and simple look. These faucets were exactly what we needed for our restroom facilities.We are happy with the outcomes thus far and everything is working as intended. And the price is a plus!

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Thumbnail of user teresak36
District of Columbia
1 review
4 helpful votes
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June 29th, 2017

We were having a last moment requirement and Bathselect did the job exceptionally well so that we could complete the project on time.
Great Products & Fast Delivery - Without a doubt, They are going to be my future Home Renovation Supplier!

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Thumbnail of user nicolei530
Minnesota
0 reviews
0 helpful votes
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January 5th, 2022

Bath Select is my go-to! The products, the price, the QUALITY, and the awesome delivery time! I just had to order a new tub ((don't ask lol)) and I had it installed in LESS THAN A DAY! The delivery was handled very professionally, and the delivery men were funny! Very appreciative of this experience! Very happy customer!

Thumbnail of user kristyp9
Oregon
1 review
4 helpful votes
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May 5th, 2017

Ordered a product, they sent the wrong product. Sent an email. No reply. Called 800 #, and was told I would receive a call back. No reply.
Next day, left another message. Used 'Chat feature' for another # to call.
Spoke with Lazik, who admitted they made an error, they would send the correct product out ASAP as soon as it is received in the warehouse, which will take a week.
That afternoon, received a call back from my 1st message, told him I had already spoken with someone. 30 minutes later, same person, calling back on my 2nd message. Next day, he called a 3rd time, same guy, answering one of my emails.

Today, product was shipped on the 2nd, finally! But they did not overnight it as promised, it was shipped ground, so it will not be received until the 10th. ALL my emails are being ignored, all my calls are going to the same useless answering service.

I am going to find and place this same review on all available sites until the correct item is received.

Thumbnail of user sarahb3405
Washington
1 review
0 helpful votes
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November 16th, 2023

I had a fantastic shopping experience with Bathselect. Their customer service is excellent, and the shower items I ordered arrived on time and in perfect condition."

Service
Shipping
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Thumbnail of user hollyg242
Virginia
1 review
0 helpful votes
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September 27th, 2021

Great selection to chose from. Very reliable company. I'm very happy with my products. After several bad experiences other places finally a good one here.

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Value
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Quality
Thumbnail of user nicoleb1131
Rhode Island
3 reviews
0 helpful votes
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May 11th, 2021

BathSelect is a great company to work with. They have high quality products at an affordable price. Their customer service is fabulous. I trust them with all of my home improvement projects.

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Thumbnail of user aspenw5
Pennsylvania
1 review
0 helpful votes
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November 13th, 2020

Bath Select offers great quality plumbing fixtures for less than competitors. They shipped fast and had quick solutions when I had a problem with an item. Great customer service. Highly recommend.

Thumbnail of user alannah12
Pennsylvania
2 reviews
10 helpful votes
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July 24th, 2020

This company has beautiful products and amazing prices! The customer service was absolutely excellent, they answered all of my questions and helped me find the exact things that I needed.

Thumbnail of user derekh379
Brazil
3 reviews
0 helpful votes
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July 22nd, 2022

The order was placed quickly and on time! I recommend this store for permanent cooperation, it's nice to buy here, and normal prices, promotions, discounts and a wide range

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Remodeling a Bathroom? Shop quality bathroom fixtures online at Best Price. Top Selection of shower panel, heads, faucets, bathtubs & more at BathSelect.com

Company Representative

Thumbnail of user lazizd
Laziz D.

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