• BathSelect

BathSelect

Write a Review

Overview

BathSelect has a rating of 4.4 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BathSelect most frequently mention customer service, shower head, and high quality. BathSelect ranks 4th among Bathroom sites.

  • Service
    87
  • Value
    86
  • Shipping
    84
  • Returns
    64
  • Quality
    86
Positive reviews (last 12 months): 100%
Positive
17
Neutral
0
Negative
0
6
See all photos
How would you rate BathSelect?
Top Positive Review

“Impressed with this product!”

Christina E.
5/5/24

Bathselect is top notch when shopping for bathroom fixtures! I was impressed with the variety of different luxury shower heads there site had to offer! I decided on a beautiful rainfall shower! The quality and design helped modernize my shower and looks amazing! I was happy to find that it was so easy for me to install aswell!

Top Critical Review

“Terrible service, communication and products”

Linda s.
9/1/20

They charged me twice for a faucet (And denied doing so), sent the incorrect item (wrong finish, options, etc.), and then told me they do not accept returns, but if I sent an email with photos of the item, they might consider it. (This was done after being on hold for over 9 minutes.). Now I have the wrong faucet and have to waste time with my credit card company. I definitely do not recommend them.

Reviews (231)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (80) quality products (17)
Thumbnail of user alimk1
Virginia
1 review
2 helpful votes
  • Send Message
April 8th, 2020

I was a little bit nervous of buying the BathSelect Luna Thermostatic Digital Multi-Color LED Rain Shower Set because I wasn't sure how hard it would be to install. But, there was a great deal and I'm so happy I went with this shower set! It works exactly as described, being powered by the water flow and after couple months of installing and using it every day I can confidently say that it works with no problems and was actually easy to install. The customer service representatives were so nice and helpful, great customer service.

Thumbnail of user lesliej296
Louisiana
2 reviews
0 helpful votes
  • Send Message
April 3rd, 2022

During the rise of COVID 19 i realized I needed to be more germ aware and decided to go touchless with several items in my house so I ended up finding BathSelect and boy am I glad! Easy instalment. Beautiful quality amazing prices and all around just a fantastic company and I love the employees...

Tip for consumers:
Wonderful

Products used:
Automatic Sensor Faucet

Service
Value
Quality
Thumbnail of user saras408
Virginia
1 review
5 helpful votes
  • Send Message
April 22nd, 2019

I wanted a shower head that wasn't stationary in order to clean my shower. Wella RainShower Head System Color Changing Water Powered Led Shower with Adjustable Body Jets served the purpose quite well. We are quite pleased with the various settings, the pressure and the two separate heads. I can now spray my shower glass with the hose head when I am cleaning it. And thanks to BathSelect's Customer Service team for amazing support for finding me suitable shower head.

Thumbnail of user maryg1905
Arizona
2 reviews
0 helpful votes
  • Send Message
July 16th, 2021

I have got the led shower faucet which added more beauty to our bathroom. Awesome collections, wide varieties to choose. Great quality. I would highly recommend it.

Thumbnail of user jalisac3
Kentucky
1 review
0 helpful votes
  • Send Message
August 1st, 2021

BathSelect is a great company to work with. If you don't know what you are needing, they will help you pick out the best product. They offer high quality products at affordable prices.

Thumbnail of user dannyg265
Texas
2 reviews
0 helpful votes
  • Send Message
October 4th, 2021

Bought a new bathroom sink here and not only was it everything I thought it would be and more they also have great customer service now I will definitely use this place again

Thumbnail of user lisas3654
New York
2 reviews
0 helpful votes
  • Send Message
January 9th, 2022

Bought their bathroom faucet at a very reasonable price for how high quality it is. It elevates my bathroom to modern luxury and I get compliments from all my guests. Highly recommend!

Thumbnail of user sammyh53
California
3 reviews
0 helpful votes
  • Send Message
June 9th, 2021

Upon initial impressions of their products they appear to be of high quality at a very reasonable price. Based off of my experience I would recommend the products this company has.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisah2316
Kentucky
1 review
0 helpful votes
  • Send Message
August 1st, 2021

BathSelect is a great company to work with. They offer high quality products at affordable prices. Their customer service is great. I trust them with all of my home improvement projects.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jonathang235
Texas
2 reviews
10 helpful votes
  • Send Message
March 26th, 2019

Terrible Dishonest Company! Both the quality of the products they sell AND their customer service is lacking drastically! They do not honor their published return policy. Very unfriendly and difficult to deal with.

We purchased a shower head from them thinking the products they would provide would be of a higher quality. When we received the product, we took it out of the box, looked at it and noticed that the quality was lacking and placed it back in the box, nothing more. We did not install it, did not connect any water supplies to it, absolutely nothing. Just out of the box and back in. So we checked the return policy which stated the item could be returned if unused. We paid $40 for return shipping, and once they received it, they stated that the shower head had been "installed" providing a photo which showed no wear or use whatsoever. I went back and forth with them for over a week until I simply decided to dispute the charge with my credit card company. I don't plan on ever doing business with Bath Select again, and highly recommend against anyone purchasing anything from them.

Thumbnail of user same131
Nigeria
1 review
1 helpful vote
  • Send Message
June 30th, 2019

My Bathroom Showers are finally installed and they look amazing. I received exactly what I was expecting. It arrived on time even than I least expected. Great job! Couldn't be happier.

Thumbnail of user terryd640
Michigan
1 review
0 helpful votes
  • Send Message
June 9th, 2022

I'm so happy I listened to my friend and got my new facets from Fontana Shower systems with jets". I wouldn't have it another way the whole system works amazing

Thumbnail of user angelicap66
California
2 reviews
0 helpful votes
  • Send Message
June 10th, 2021

I rally recommend bathselect they have great high quality products for a reasonable price. I flip homes and have purchased all my faucets from them saves me so much money I am very satisfied

Thumbnail of user arianes11
New York
3 reviews
0 helpful votes
  • Send Message
October 14th, 2021

Literally the BEST shower head that I have ever bought. Has ALL of the bells and whistles you could imagine! Great quality products and awesome customer service, too!

Thumbnail of user cynthiar523
Georgia
2 reviews
0 helpful votes
  • Send Message
August 24th, 2020

I bought this faucet to use in my laundry room utility sink. Very good quality and looks much better than the older white plastic faucet it replaced. I love the chrome version of the Fontana faucet.

Thumbnail of user kristiem132
Alabama
1 review
0 helpful votes
  • Send Message
June 16th, 2021

I am pleased with my experience in dealing with BathSelect for fixtures for my remodel on my bathroom. Prices were competitive and service was great, will definitely be doing business here again!

Products used:
bath fixtures

Service
Value
Shipping
Returns
Quality
Thumbnail of user brendaw252
Virginia
2 reviews
8 helpful votes
  • Send Message
January 13th, 2019

We have made 2 purchase in the past 3 month. First we ordered for our master bath the Dijon 22" LED Color Changing Thermostatic Waterfall Rain Shower System and later within a month we ordered the Cecilia Stainless Steel Shower Set. We were sucsseful for Both our purchases the shower sets were stunning the quality of material are no doubt solid brass no plastic parts like you might get from other stores. The installation instructions were clear and simple although we ran into a small issue when installing the 2nd shower set but Bath Select customer service was professional enough to resolve it immediately.

Thumbnail of user melissah718
Florida
1 review
0 helpful votes
  • Send Message
September 2nd, 2020

BathSelect has been amazing! I have bought from them two separate times and everything was more than perfect! I would not hesitate to order from them again!

Thumbnail of user penni1
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 5th, 2020

Customer service was impeccable! Highly recommend. They have a wide array of products that are well made and worth the price. They are very helpful and knowledgeable

Thumbnail of user jamies1414
Texas
1 review
0 helpful votes
  • Send Message
January 12th, 2024

They are truly awesome at what they do. I was able to find the perfect accessories for my bathroom renovation. Highly recommend.

Products used:
Shower accessories

Service
Value
Shipping
Returns
Quality
Thumbnail of user jrl88
North Dakota
1 review
0 helpful votes
  • Send Message
January 12th, 2021

BathSelect had the best service i've had in awhile now. Thanks to their sales rep's for helping me make the right selections. Will be purchasing from here again in the future.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davisonh1
India
2 reviews
1 helpful vote
  • Send Message
May 25th, 2019

Overall great customer service from Bathselect they answered all my questions and where responsive in both my calls. I have ordered the Trialo Solid Brass Recessed Color Changing Water Powered Led Shower and have been a great purchase. Excellent Product quality and great selections, highly recommend BathSelect products and customer service.

Thumbnail of user donnaa190
New Jersey
2 reviews
0 helpful votes
  • Send Message
November 4th, 2020

This is just what I needed to help accentuate my bathroom. It really makes my bathroom look so much better! The bathroom hardware is nicely made and good quality too. Easy to set up and start using.

Thumbnail of user arpab
California
1 review
2 helpful votes
  • Send Message
October 15th, 2020

4+ Months after I ordered a faucet for a commercial project, I have not received the faucet. They kept giving me and endless 2-3 week lead time, which was providing me false hope. I ended up ordering from another company, who overnighted the faucets free of charge and I received them in mint condition the next day. I requested a refund a month ago and they still have not processed the refund! They should be shut down. Completely inept company who appears to be DOING FRAUDULENT WORK, as TAKE YOUR MONEY AND DO NO PROCESS RETURNS! DO NOT DO BUSINESS WITH THESE GUYS!

Thumbnail of user austint281
Maine
1 review
0 helpful votes
  • Send Message
September 18th, 2023

This is a great product and it works really well I installed it in my bathroom and it's been amazing it was a bit later than expected for delivery but it works so good 5 stars is what it deserves

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Remodeling a Bathroom? Shop quality bathroom fixtures online at Best Price. Top Selection of shower panel, heads, faucets, bathtubs & more at BathSelect.com

Company Representative

Thumbnail of user lazizd
Laziz D.

How do I know I can trust these reviews about BathSelect?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BathSelect?