BathSelect has a rating of 4.4 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BathSelect most frequently mention customer service, shower head, and high quality. BathSelect ranks 4th among Bathroom sites.
Bathselect is top notch when shopping for bathroom fixtures! I was impressed with the variety of different luxury shower heads there site had to offer! I decided on a beautiful rainfall shower! The quality and design helped modernize my shower and looks amazing! I was happy to find that it was so easy for me to install aswell!
They charged me twice for a faucet (And denied doing so), sent the incorrect item (wrong finish, options, etc.), and then told me they do not accept returns, but if I sent an email with photos of the item, they might consider it. (This was done after being on hold for over 9 minutes.). Now I have the wrong faucet and have to waste time with my credit card company. I definitely do not recommend them.
Great products would highly recommend if you haven't tryed try now! Worth your money! Great for your home
Products used:
All
Great customer service. Ordered touchless faucet and shower head. Amazing products will recommend to anyone who is remodeling their home.
Tip for consumers:
If you have any questions you can always call customer service they are a great help.
Products used:
Touchless faucet and shower head.
This is a fraudulent company with very poor customer service. I ordered a faucet from HOUZZ.COM to 2/11/2021 which should have been 2 faucets instead of one. Which was an error on my part. The faucet was "Clearly "advertised for 507.00 at houzz.com. Which we paid for with a credit card. When I called a week later to try to cancel the faucet since I made an error of ordering one faucet, I spoke with Maggie she said that she would inform the correct department to cancel my order. The next day, I called as spoke to Maggie again, she never cancelled my order. She acted like she never spoke to me. Maggie told me that my order was already sent out for shipment. A week after I spoked with Maggie, I was sent a notification that my order was just shipped. Really? Why can't you just be honest and do your job correctly? I made a mistake of purchasing another faucet from BathSelect on 2/28 to match the first one I purchased. The Price was again noted on their website. Today, is 3/12/2021, I get a call from Elina Henry who claims to be the boss of everyone and has been in the business for a long time. She told me after charging my credit card for 480.40 they have mispriced the faucet the faucet is worth over 7 hundred dollars. She told me that I had to pay the difference with a 5.5 % discount I told her that it was not my fault that they mis-priced the faucet. I mean come on, They've had my money since 2/28. Elina Henr is very rude and condescending. She told me that she is the boss and does not report to anyone and she does not care if I give her a bad review all over Social Media. Which, I will be doing for the next freaking month. Basically, she knows this faucet is hard to find. They are probably the only company selling this faucet so she resorts to trying to bully me into paying more for their misrepresentation. This company is partnered with HOUZZ.com. I have all the screen shots they advertised from their site, houzz and other online stores.
Tip for consumers:
The purchase priced advertised maybe incorrect.....
Products used:
Non yet, they just arrived today. Purchased 2/11/2021
Remodeling a Bathroom? Shop quality bathroom fixtures online at Best Price. Top Selection of shower panel, heads, faucets, bathtubs & more at BathSelect.com