BatteryStuff

I ordered a couple of chargers from the website, everything was going well, I received them, and they work as described, after about a month of use one of the chargers, Redipulse12 stopped working.
This is the response that i received.
We're sorry to hear you're having some issues with this purchase. Regrettably as we are beyond 30-days from the original date of purchase, this would need to be processed as a warranty through the manufacturer directly. I would recommend you contact them directly. They can be reached via the following: https://www.pulsetech.net/about-us/contact-us.html, *******554

Please don't hesitate to let us know if you may need anything else.
Thank you,

I struggle with this as i choose to deal with companies that back the people that support them.
If you are unable to look after customer service, don't sell the product.

I bought 2 batteries from this company, one was the wrong size and they wanted to charge ME for their mistake. I returned that battery on their dime and they sent me another that fit but was about $30.00 higher in price. I used the battery in the latter part of last summer (bought in July of 2018) and it worked ok but never started the bike in a strong way, I then removed the battery from my motorcycle and put it on a brand new trickle charger for the winter. I put it back in the bike in spring and it would start it in a VERY weak way. If I didn't ride it in a day or so it would be dead. I tried everything but it just wouldn't hold a charge? I took my 6 year old battery (last battery I had) out of storage and put it on the trickle charger and the bike starts STRONG and holds a charge for a long time, I contacted the company and told them everything I just mentioned and they sent me a labor intensive list of things to do and test (and you need special equipment) It was ridiculous. They'll NEVER get a dime from me ever again but now i'm out the $ I spent on this piece of junk. Don't buy from this company. Very inferior batteries..