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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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My main Man Andy, was on point, patient and very attentive to my needs and concerns from the beginning of the purchasing process! I certainly will recommend you guys to both family & friends. Thanks again
Experience was Great. Glad I chose BB Wheels…price was cheaper than the rest. 👍
John,
Thank you for the great review! We’re glad to hear everything went smoothly during checkout and that you found the best price with us. We appreciate you choosing BB Wheels and hope you love your order once it arrives. If you need anything along the way, we’re here to help!
Thank you,
BB Wheels
Still waiting for the tires to arrive. Can't say much yet
Nathaniel,
Thank you for your feedback! Your order is on its way, and we appreciate your patience while your tires are in transit. If you need an updated tracking link or have any questions in the meantime, we’re always here to help!
Thank you,
BB Wheels
The gentleman was very informative. Easy to follow and work with.
Joe,
Thank you for the great feedback! We’re happy to hear our team member made the process easy and informative for you. We appreciate your business and look forward to helping you again in the future!
Thank you,
BB Wheels
Wished Affirm gave us little people a chance instead of other financial institutions. But BB was amazing. Easy to navigate. And great deals!
Brian,
Thank you so much for your kind words! We’re glad to hear you had a great experience with BB Wheels and found our site easy to use with great deals. We understand financing can be frustrating at times and appreciate your feedback about Affirm — we’ll be sure to share it with our team. Thanks again for choosing us!
Thank you,
BB Wheels
I will be ordering from you all again I had order my stuff from Real truckingAnd they was talking about It was gonna take another 6 weeks And I cancel that order I had already And I cancel that order I had already waited a month
Jessie,
Thank you so much for sharing your experience! We’re glad to hear our team was professional and able to get your order taken care of quickly. We appreciate you choosing us after your previous delay, and we look forward to serving you again!
Thank you,
BB Wheels
Muy buena atencion pkr email
Solo en espera de que llegue el producto
Antonio,
¡Gracias por tu comentario! Nos alegra saber que la atención por email fue de tu agrado. Estamos trabajando para que tu producto llegue lo más pronto posible y esperamos que lo disfrutes mucho.
BB Wheels
Luke was superb— Helpful, friendly and now we wait to for the product before we can speak to complete satisfaction.
Prolly a bit early on this review due to the order being placed yesterday.
But Luke is a good man.
Todd,
Thanks so much for the shoutout! We’re glad Luke could help and make things easy for you. Totally get it—it’s a bit early to give the full verdict, but we hope your order arrives just right. Can’t wait to hear what you think once you’ve had a chance to try it out!
Thank you,
BB Wheels
They withhold information to make a sale knowing if they would tell anyone the tires are 8 years old no one would buy them.
John,
We appreciate your feedback. The tires you purchased were clearly listed and sold as Open Box Specials at less than half the original retail price, reflecting their discounted nature. Open Box items are sold as-is, often due to factors such as age, display use, or prior mounting — all of which are considered when pricing them significantly below new retail.
We understand your concerns, but this was not an attempt to withhold information. Rather, it was a discounted offering for customers seeking value pricing on non-current inventory.
Thank you,
BB Wheels
Ken,
Thank you for your review! We’re happy to hear you had a great experience with our online ordering process. We appreciate your business and hope to serve you again soon!
Thank you,
BB Wheels
I think you have been great I got my wheels in about 3 days and thay are exactly what I want thumbs up 👍
Bob,
Thank you so much for the awesome feedback! We’re glad to hear your wheels arrived quickly and were exactly what you wanted. We appreciate your support and the thumbs up!
Thank you,
BB Wheels
I spoke with an awesome salesperson I gave him my information and stated to him what I wanted got everything done in a day around 8:15am ET my tires were being delivered to me. This is great business. My baby has new shoes this Saturday 😁!
Beverly,
Thank you for the awesome review! We’re so glad to hear our team was able to get everything taken care of quickly and that your new tires arrived right on time. Enjoy those new “shoes” on your ride — we appreciate your business and support!
Thank you,
BB Wheels
Luke my sales Representative was great save me a big headache. I actually ordered online and then I called for a tire fitment question and to my surprise Luke looked up my order and realized I had ordered a wheel with wrong bolt pattern … great catch Luke took time and helped me pick the correct tire size for a staggered fitment … Thanks again Luke
Emmette,
Thank you for sharing your experience! We’re happy to hear Luke was able to catch the issue and get you set up with the correct fitment. Our team always strives to make sure every customer gets the perfect setup the first time. We truly appreciate your business and the shoutout to Luke!
Thank you,
BB Wheels
Excellent website, very easy to read, and I found an open box by for the exact tire I have. I'm very stoked to have found this tire. It's exactly what I needed.
John,
Thank you for the 5-star review! We’re glad to hear you found exactly what you needed and that our website made the process easy. We appreciate your business and are happy we could help you get the perfect tire!
Thank you,
BB Wheels
I had been searching for some time for a bug deflector for my Toyota Tundra.
I saw BB Wheels on the internet and gave it a try. I am very glad finally I was
Abe to locate the deflector for my truck. I am sure in the future I will purchase other items for my truck from BB Wheels.
Anthony,
Thank you for sharing your experience! We’re thrilled to hear you found the perfect bug deflector for your Tundra and that we could help make your search a success. We truly appreciate your support and look forward to helping you with your future truck upgrades!
Thank you,
BB Wheels
I ordered two wheels from BB Wheels. The price was excellent and I received them the following day. If you're in the market for wheels... this is the place to go!
Earl,
Thank you for the great review! We’re thrilled to hear you received your wheels so quickly and that you’re happy with the price. We appreciate your recommendation and look forward to serving you again!
Thank you,
BB Wheels
Sales person was knowledgeable and helpful making sure I got the correct wheels and every thing I needed to mount them.
John,
Thank you for your kind review! We’re glad our team could help you find the right wheels and ensure you had everything needed for installation. We appreciate your feedback and your business!
Thank you,
BB Wheels
Lee,
Thank you for the 5-star review! We’re glad to hear your tires arrived so quickly. We appreciate your business and hope to serve you again!
Thank you,
BB Wheels
**************900
Aaron,
Thank you for the great review! We're glad you found the right product at the right price. We appreciate your business!
Thank you,
BB Wheels
Web site has a lot of tire information and makes the selection process easy.
Wayne,
We’re glad to hear you found our website informative and easy to use! Making the selection process simple is exactly what we aim for—thank you for sharing your experience.
Thank you,
BB Wheels
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Irving,
Thank you for the awesome review! We’re thrilled to hear Andy took great care of you throughout the entire process. Customer service is our top priority, and it’s great to know his patience and attention made a difference. We truly appreciate your recommendation to family and friends — that means a lot to us! Thanks again for choosing us!
Thank you,
BB Wheels