BecexTech.com

Order was late, incomplete and defective with poor *******@becextech.co.nz.
For a month now I have been trying to get either the phone I ordered repaired, a replacement or a refund. I have sent the phone back at substantial additional cost to me. At no stage has Becextech ever initiated contact to inform of delays, I have had to contact them. There customer service phone line is disconnected so all contact is via email. The answer is always..." a few more days". That day never comes. I personally think it is a scam. Do not believe anything they say either on their flashy website about delivery times, customer service or there refund terms. Their website says 3 to 5 days, I asked for the postage to be refunded nearly three weeks ago...still haven't said they will.
I hope no-one else makes the decision to buy off them and gets ripped off like me.

I highly recommend staying away from BecexTech Australia. My experience with them has been nothing short of a nightmare. I placed an order for a product that was supposedly "in stock," yet here I am, weeks later, still waiting for it to be dispatched. Every time I follow up, I get the same frustrating responses—"We'll update you soon" or "The warehouse team is still checking." It's clear that they have no real inventory and are likely operating out of a small, virtual setup with no real connection to any warehouse. The lack of transparency and the endless delays make it evident that this is not a trustworthy store. Despite multiple requests, they have still not refunded my money. Save yourself the trouble and do not order from this store. You'll only end up wasting your time and money.

I thought communication was slow, I didn't receive a tracking number until I have emailed twice.
I ordered a Google Pixel 9 XL and a case. But I only received the phone no case, although the case was only $15.00 it is disappointing that such a large company does not have good enough quality checks that allows orders to be posted when not filled.

Lacked communication in terms of delivery time. No delivery timeframes upon ordering and had to chase it up myself. Took two weeks to receive the phone from ordering. Product arrived in expected condition. Customer service did respond promptly but weren't able to assist very much.

I ordered a camera body and adapter from BecexTech. I was more than happy with the purchase price. Once the order was completed, I was continually updated with a delivery schedule. The order was delivered in a safe and timely manner. If I wanted to save money on a further purchase, I certainly would do so with confidence.

I have received my order, but it was left on my doorstep without signature. Even I called twice and asked the delivery company to deliver my order on certain day, but it was ignored. I was not at home and the order was expensive purchase.

Good. Great price, product as expected customer service excellent. Could improve notification and tracking advice but not a biggie given everything else

Phone and price very good
A bit more communication when it takes more than two weeks to receive the item

Products arrive in good condition.
However, delivery took longer than expected - otherwise, all good.
Enquiries were responded to promptly.

Good service, had a question and they answered immediately, product was delivered quickly and in good condition.

Thanks but I think I would look at getting another follow up service and this is an annoying

Goods arrived safely. It took around seven days. It was packed nicely.

Not the colour I requested. I wanted red.

My apologies. Previous emails were sent to the junk.

Phone good service good delivery good. I would recommend to friends and family.

Product as per description. Good tracking of delivery

Great company to deal with. I have purchased from here guys and never had a problem.

Item arrived quite quickly. Customer service was very good.

Very caring sales support. Excellent value for money.

I bought a new smartphone on this website and I am pleased as punch. Everything ran very smoothly, the delivery was even faster than it was initially stated. The phone arrived in perfect condition. Only positive emotions.

I ordered the new Black Shark 5 Pro a week or so ago and it arrived today. New in box, no flaws with all things purchased. The communication is a bit slow but they had shipped the device two days before the shipping email.

I ordered Sony Xperia 5 iv and in their web shop it was said that it would be dispatched in 3 days after purchasing. In fact, it was dispatched almost 2 weeks later after purchasing. The idea was to get this smartphone as soon as possible as it was not available around in my area. But it appeared in local retailer after 1 week I had paid so obviously I was disappointed. I won't be buying anything here next time.

I had ordered one plus 8 pro from Becextex and raised a return request within a day as I was facing issues with transferring data from my Samsung phone despite trying all possible options 20 times. The network of one plus 8 pro kept dropping when I was trying to switch. I requested a return the next day and after exchanging a few emails I was told it will a 15% restocking fee and no refund of postage. I paid $1200 for the phone and $73 postage and they only refunded me $1019. 15 after deducting the restocking fee, Thus a loss of $1273-1019. 15=$254 had incurred which is quite substantial I believe.

I was capable of discover the wisdom had to understand a way to step forward with a view to guard my loved ones. Thanks, hello. It's why I choose this information seek provider.

I ordered a Samsung tab and a Case on 25 October. A week later received a Tab only without the Case I've ordered together. When I opened the tab I found it's designed for the Middle East region. I couldn't choose Australia as my country on the tab. It has only a few Arab countries in its list to choose at the initial setup stage.
Now I'm still waiting for the Case to be delivered I don't know how long it will take.