BecexTech.com

Purchased and paid for a tablet for delivery at Parcel Locker. Company mails back telling it is unable to fulfill as ordered. Request reversal and refund. Company dragging its feet for four days and now asking me to pay a "admin" fee of $30 due to their inability to execute. Note hardware has never left their depot. This is egregious Chutzpah from a business which has lost me forever as a customer.

They do not have anything in stock. I had ordered something last week and it was supposed to ship out on Thursday or Friday the latest. However, when I spoke to them today, which is Monday, they told me that it was processed and in order to refund it that they needed to charge me to $35, I'm filing a complaint with PayPal because the order has not been processed and they still have yet to ship it. I found out today that they usually dropship all of their products. That's why they have so much stuff on their site.

The order was placed with them through Kogan and was supposed to be dispatched maximum on 14/02. Upto 16/02 They didn't send it nor contacted me. I contacted them, they said they didn't have stock and asked me to wait till 21/02. I waited and nothing happened. Then I asked for a refund. They asked me to pay extra and get the higher-spec phone and I should do it quickly before the higher-spec stock run out. I did pay extra. Then later I found that they charged me more than their listed price, and the postage was delayed because it was from Hong Kong not Australia. I ended up receiving the order on 28/02. Bad experience. I could have paid less and got it quicker if ordered from another supplier.
This is my last time buying from them or from Kogan platform.

I Purchased 2 Iphone's from them. They have told me its brand new but they were just refurbished products with all after market parts like battery, camera, display. The phone were heating up frequently and were hanging. I would never trust them or buy from them again. Not worth for you money.

I ordered a Sony RX10 iv from this site around the the first of December at a very attractive price and the website showed the camera as " in stock". About a week later the website showed my order as backordered. The site continues to list the item at a higher price and says it is in stock. To their credit, they have answered every email within 48 hours, but it shows no ETA for shipping. Meanwhile my money is being held hostage. I think they just realized they didn't want to sell the camera at the price I bought it for…$838. It is now listed at over $1200. I finally gave up and asked them to cancel and refund. I am just praying they are reputable enough to refund my money.

Hi,
I found a iphone 11 pro max via facebook market - i clicked on it and asked me go via Becextech messenger to order phone.
I was told it would be delivered same day of purchase - said their paypal was down and tracking number was validating so i believe them - its now day 3 and i still dont have my phone :( please tell me i'm not the only one.

I ordered a new Samsung phone worth $1054. They took my money (billed by Julian Technology) then told me it wasn't in stock. They offered another worth $130 more which I didn't want. Numerous emails (14) followed back and forth for 10 days, each day with me requesting (then insistiing) a refund and their reply was to offer another alternative phone or refund.
'I am requesting cancellation first from the warehouse. Please bear with me as they are currently checking your order's latest status.' etc were the replies. Emails generally taking a day each time for an answer from them so this has been drawn out far too long already.
I have contacted Consumer Affairs and my bank as I still do not have a refund.
Extremely unhappy customer!

I've bought a phone though this website/company on black Friday and after one week of waiting they emailed me that we dont have the product in stock.
So I lost the offers on black Friday almost 400$ worth of discounts because of their unorganized business

*WARNING*

They tried to bribe me to delete my negative review. I can only assume that they've done the same for many other unhappy customers that they've ripped off. Read the other bad reviews! What happened to me is summarised below...

- Ordered was delayed for no legitimate reason. No accountability was taken by BecexTech other than to continuously blame the delivery partner (who they had engaged)
- Order arrived with a broken seal on the packaging
- Order did not arrive with the other items that I had ordered and paid for. These items were essential for me to use the primary ordered item. They then refused to give my money back for this order and tried to bribe me, saying that I could get the money back only if I agreed to delete my negative review.

I would never order from BecexTech again. I am trying to fight this situation, but I'm just the little guy against a huge company.

Very poor service with no contact number to call or talk to any customer executive.
It has been more than a week and there is no update on the order I have placed.
They only respond via email that too after 2-3 days and just mention that it's been processing but no update after that.
Very pathetic service

I purchased a new OnePlus Pro 8 smart phone.

It started having screen issues (Flickering, etc) and so I completed the provided warranty repair form and send the phone off to Melbourne for repair.

I heard nothing for a couple of weeks, called the firm, they told me they were waiting on a part from China.

Nothing again for another 3 weeks, I call them again and they tell me they can't fix the phone, contacted Becextech about this issue 3 weeks ago and no reply.

Their phone number in Australia is disconnected - I spent almost $1000 on this phone - I will be very upset if they don't replace it.

If possible I would give a 4.5 stars. Received the phone in pretty good condition was slightly dirty and there was a slight mark on the metal frame. One thing that I did notice was that the battery health was quite a bit lower than expected for a phone that came out in 2021, upon receiving it was 92%. Other than that works very well, am quite content with the purchase.

The site is very bad discounts are not valid, I was charged the full price for my purchases, although they should deduct the discount from the total amount. I don't want to buy anything on this site...

I have ordered one plus cell phone, it said the phone usually leave the warehouse within 1- 3 business days, after 6 days, I have not received any notification about the shipment, when I checked the order status, it still showing under processing, after I send email to customer service, I was told they will check the shipping department whether they have dispatched my order, one more day passed, no update.

I hope I could give this site a 0 star.

I received a DSLR lens as a gift. It arrived in terrible condition, clearly crushed during transport. Becextech had placed only a layer of bubble wrap around the manufacturer box before putting it in a plastic shipping bag. To make it worse, though the lens was supposedly coming from within the USA, it came from Hong Kong. They shipped a $1500 sensitive piece of electronic equipment in a bag... half way around the world! When I contacted them to report the damaged item and file for a return-they said it isn't their fault how the carrier mishandled the package and that I should file a case with the shipping carrier.

Australian customers please avoid this company. Ordered a brand new phone and it arrived with with a Chinese operating system. After sending it back, the company refused to refund, then said they fixed the problem and resent phone back against repeated requests. The issue was never fixed and after 2 months of dealing with them, they continue to deny any wrong doing and Im left with a $1,300 phone that can't be used in Australia. Don't be fooled by branding, this company has no physical presence in Australia with a fake local address and contact number and, scarily, total disregard for consumer prortection laws. Please search company name, reviews and ACCC and thank me later.

I am very please to get feedback to my concern and timely feedback. Delivery within the time specify and no damage to the package. Would recommend to friends who is looking for new and as new phone. My only concern is that they should state in the details if it comes with a charger or not.

The best site to buy everything. I discovered all I sought on this site. Each page has several goods and categories, making it easier to find what you need. This shopping experience was easy and enjoyable.

The worst retailing experience in my life. Do not trust these people.
They might offer cheaper prices but they are totally unreliable.

The use a delivery service called DPEX also totally unreliable

I am about to take BecexTech to Victorian Consumer Affairs and VCAT to exposure their practices.

One warning... cheaper does not mean reliability or good service. Do not use these ppl.

Most of the reviews they get are fake.

Can anyone give me an Australian address for this company because I am going to pay them a visit to nicely discuss them ripping off my daughter for all her $900 plus them having the phone, Of course in the nicest way possible, what goes around comes around.

I bought a refurbished phone from them online through MyDeal. They sent me the confirmation of order. The next day they said they had listed the incorrect price and I couldn't have the phone unless I paid double the advertised amount. They inferred I should have known it was a mistake and refused to send me the phone. I believe a good store would honour on line agreements. I was left without a phone whilst I tried to sort the issue. I still never received what I purchased and Mydeal were unsupportive, I will not be using BecexTech or the Mydeal site again.

BecexTech.com is an excellent marketplace for buying and selling goods. It has a solid reputation, is safe and secure, loads quickly, and offers excellent customer support. Other than that, works great, and I'm happy I bought it.

I'm taking these Muppets to court, accusing me of all kinds of stuff, paid $1100 for a phone only to fail a week later and they refusing warranty, I have no option to now sue for damages, not concerned as I've been here before with other cowboy companies and won with costs paid.

Becextech is an absolute scam, do not trust at all, send suposed brand new phones with quality seal broken and giving the run around when asking for refund.
Order recieved 5/4/2021
Im on a mission to tell the world to stay clear.
Also looks as thought there are plenty of good reviews around, through my research most of them are fake accounts.