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BeddingSuperstore.com has a rating of 3.5 stars from 40 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeddingSuperstore.com most frequently mention customer service. BeddingSuperstore.com ranks 15th among Bedding sites.
While the king duvet set I ordered took longer than expected to arrive, the wait was worth it. The quality of the set definitely exceeded my expectations. Great value for the price. During the delay, the customer service staff's communication with me was excellent. I would certainly buy from this website again!
I would never buy from this store again. I ordered a four-piece king comforter set, and took one piece out to see if it matched the walls and carpet. It didn't. They would not accept a return because they said it was a "custom" order. All I did was check "four-piece set" and add it to my cart. There was nothing custom about it. I even offered to pay the shipping both ways. I ended up donating the set to charity.
NEVER EVER EVER EVER BUY FROM THIS STORE! THEY ADVERTISE FREE SHIPPING BUT YOU ARE GOING TO GET A "SURPRISE" WHEN THE SHIPPING CMOPANY WILL CHARGE YOU 20% OF YOUR PURCHASE. DO YOURSELF A FAVOR AND SEARCH FOR A BETTER STORE!
These people are misleading. You don't get the item that was advertised and then when you want return it, they charge you for shipping twice. I ordered a duvet cover set, extra shams, pillowcases, and a bedskirt. All of these items were supposed to be part of the same collection and were advertised that way. The pillowcases and the bedskirt were not part of the collection at all. In fact they were not even mace by the same manufacturer. The bedskirt was white and there was no white anywhere in the duvet cover, etc. I brought this to their attention and was told I could return the two items but I would have to pay the original shipping for the entire order (my order was over $300, so I had qualified for free shipping), plus the shipping charges on the two items I was returning. I told them that I thought that because I did not get what I ordered, I should not have to pay shipping. They ignored that email. False advertising and a scam to pawn off merchandise they can't sell on unsuspecting consumers!
The ABSOLUTE Worst WEBSITE. WORST Return Policy. DO NOT BUY FROM HERE.
I ordered Pillow Cases to go with the ROSHNI Duvet Cover I bought elsewhere.
On the site it says "ROSHNI NATURAL-ATHENA GREY" Pillow Cases. I get Grey pillow cases, not at all affiliated in ANY way with the ROSHNI Pillow cases. I ask to return them, they say sure but we will not refund you the $10 shipping you paid to get it or the shipping back. Then they tell me if I buy an envelope, put stamps on it they will reimburse me the cost of the stamps. Not the cost of the initial shipping for a product that is misrepresented on their website. I will never buy from this company again.
Stay away - Terrible customer service. They say they will replace poorly packaged items but I am just getting the run around.
I ordered a comforter set with the Bedding Superstore, after several days I never received an email confirmation. I went on their web site used my order number and the set I ordered was on back order for two months. I contacted their 1-800 # and was instructed by a recording to send them an email. I emailed them and requested my order to be cancelled. They never responded, but two days later sent me an email stating my order was shipping, this is after I already ordered the same comforter set from Macys' at a better price. I contacted their customer service immediately by email, you cannot get a live person on the phone, and was told that my order would not ship out and it would be cancelled. Najet in their customer service lied, the order shipped, she also said that the company has an agreement with UPS where UPS does not scan their shipments. Really? Now I (the customer) have waste my time contacting UPS to redirect the shipment back to them. STAY AWAY FROM THIS COMPANY they have terrible communication and customer service.
Bought my bedding from this site and saved $200. Friendly service and came on time.
Love this site, great prices and selection. My fav new site.
Wow, what a selection of bedding. I found the perfect set for my mom. Thank you!
Purchased my new bedding from them and received the best service.
Wow love my new bedding. Best price and delivery! Great customer service.
Great people took care of all my bedding. Exceptional service. Thank you!
Thank you for getting my sons gift in time even though I ordered it very late. Big hugs :)
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Over 5000 bedding sets, duvet covers, comforters, comforter covers. Designs include toile bedding, tropical linens, floral, luxury bedding, girls and boys comforters, and duvet covers.
