• Beddingtons

Beddingtons

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Overview

Beddingtons has a rating of 3.1 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Beddingtons ranks 18th among Bedding sites.

How would you rate Beddingtons?
Top Positive Review

“Window treatments”

Dorothy G.
8/22/20

I ordered a window treatments, and then the pandemic hit and everything shut down. I recently received my order and I am very pleased with it. The delay in shipping was certainly no fault of the company. Despite this, they have been very cordial. They contacted me throughout the waiting process to keep me updated. They even refunded a portion of the purchase price as an appology for an incident that had nothing to do with them. I will definitely continue to shop here

Top Critical Review

“Communication is lacking!”

Melissa P.
1/17/18

I purchased a super king silk duvet & two king shams from the website (the shams complete a set that I bought in the store). It has been about 7 weeks and I still dont have my purchase. The last email communication that gave any info was Dec 29 and everything was to be shipped then. I wrote to find out where the stuff is and got a reply that it was forwarded to another employee. I am getting very frustrated!

Reviews (33)

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order (21) customer service (4)
Thumbnail of user melissap125
Canada
1 review
0 helpful votes
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January 17th, 2018
Verified purchase

I purchased a super king silk duvet & two king shams from the website (the shams complete a set that I bought in the store). It has been about 7 weeks and I still dont have my purchase. The last email communication that gave any info was Dec 29 and everything was to be shipped then. I wrote to find out where the stuff is and got a reply that it was forwarded to another employee. I am getting very frustrated!

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Thank you Melissa and I understand and agree with your frustration over the delay receiving your order. We will confirm the delivery of your order by Friday this week.
Best regards, Murray

Thumbnail of user dorothyg239
North Carolina
1 review
0 helpful votes
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August 22nd, 2020

I ordered a window treatments, and then the pandemic hit and everything shut down. I recently received my order and I am very pleased with it. The delay in shipping was certainly no fault of the company. Despite this, they have been very cordial. They contacted me throughout the waiting process to keep me updated. They even refunded a portion of the purchase price as an appology for an incident that had nothing to do with them. I will definitely continue to shop here

Thumbnail of user paramjeeth
Canada
1 review
3 helpful votes
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July 16th, 2019

I order bedding three weeks ago money was taken out from account right away three weeks gone no shipping yet when I emailed them they said we having problems in shipping wait when I emailed them back it's been already three weeks my stuff is not even shipped please refund my money now they are saying two more months before they can refund my money.
I was reading the reviews they were not good I still go ahead and ordered but please I tell everyone please do not make same mistake.
I have all the emails if someone wants to see. They took the money as soon as I submit my order but to refund it will take two months and it's there fault that they didn't shipped my stuff. How fair I didn't get anything and lost my money

Thumbnail of user francesh54
Canada
1 review
0 helpful votes
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January 16th, 2018
Verified purchase

My online order couldnt be filled unfortunately. However, a person from my local store called me, apologized and made arrangements for a similar product to be sent. She had to make a few calls, checked all options out with me and in the end, I was very happy with the accommodation... and she sent it out right away.

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

That's great to hear Frances and so happy that we were able to fulfill your order.
Murray

Thumbnail of user lonnieg31
Virginia
1 review
3 helpful votes
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January 15th, 2020

Did an online order before Christmas. Order was never received. I check the status today and it says the order is on hold. It also says they are trying to contact me? How so... by sign language? My phone number was on the order from the very beginning. Don't want to do business with these folks. I want my charges reversed on my account!

Thumbnail of user jarsos
Canada
1 review
2 helpful votes
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August 1st, 2019

This is completely scam as they don't have even customer service. They have automated message or robot replaying to you. The worst ever online company. Their items are fake, their services are fake. Simply scammers the message you see here about good things are not from customers, may be it is from their employees, may be automated message. When ever you send them message for assistance you get back different replies at different time, this shows you are not dealing with human being who has brain. Trust me don't buy. This is not like ebay or Amazon. This is fake website. If you are not happy with their stuff or you receive wrong items they ask you to ship to china which costs you more than what you spent, thus if you can't send they don't refund you.

Thumbnail of user heathers205
Canada
1 review
2 helpful votes
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January 22nd, 2018
Verified purchase

I recently purchased 2 items online. When they arrived on product had a sticker price $10 less than what I paid for. I sent 2 emails back to customer service and also called customer service. I have not received any response.
All I was asking for was a $10 refund or credit as I have been a loyal customer for years.

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Hi Heather,
I am very sorry for this experience.
There is only one price file for our retail stores and website so the price should be identical unless we accidentally put the wrong price sticker on an item (which happens from time to time).
Please let me know if you would prefer a refund or credit for $ 10.00 plus HST and I will arrange right away.
Thank you for letting me know about this concern.
Best regards,
Murray

Thumbnail of user barbaram234
Canada
1 review
0 helpful votes
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January 19th, 2018
Verified purchase

I ordered a Duvet cover online for delivery to a store. The duvet was lovely and the store staff were extremely helpful. I also found some flannel sheets on sale while I was there so all in all it was a very good experience.

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Great to hear Barbara, thank you for your kind comments.
Murray

Thumbnail of user shaunab10
Canada
1 review
2 helpful votes
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January 19th, 2018
Verified purchase

Beddington's charged me in full for an order they could not fulfill. It was not until a month later when I followed up with them that they told me they couldn't get stock and were cancelling the order and giving a refund. 1) They should not charge me until they can fulfill or they should be refunding plus interest. 2) I shouldn't have had to follow up before being contacted. 3) They should have made a customer service gesture as an apology. This was my first and last order with the company.

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Hi Shauna,

I was not aware that your order was not fulfilled as you decribe above.
It is one thing to not ship an order but another altogether to charge your card for the full purchase and then not advise you right away of the delay.
I agree that this is very poor customer service on my part.
I want to confirm that your PayPal account was credited with the full amount that was charged to your account originally.

As a very small gesture, if you have any interest in placing an order with Beddingtons.com, I would be happy to provide you with a (one time) coupon code to receive 25% off your next order.
More important is that I apologize for the poor service that you received from our company... it is never our intent!

Sincerely,

Murray
1-888-233-0808

Thumbnail of user shirleyd167
Florida
1 review
3 helpful votes
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March 3rd, 2020

This company is a fake place an order in January and have not gotten my order but my money was taken from my account. Agents are always unavailable on the live chat. Told me that my order has been shipped and they will send a tracking number but todate I have not received the tracking number. Please do not order from these people.

Thumbnail of user louiseg41
Canada
1 review
1 helpful vote
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January 25th, 2018
Verified purchase

Love Beddingtons and highly recommend them to everyone. Whenever I have ordered, it has arrived within a reasonable time and the quality is always as stated. You know what you get!

Thumbnail of user karanm10
Canada
1 review
0 helpful votes
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January 19th, 2018
Verified purchase

I placed an online order Dec. 2,2017 for pickup at the Beaches store.

My order still hadn't arrived by Dec. 20th and part of the order never arrived and I had to cancel it in Jan.
I will never place an online order with beddinton's again!

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Hi Karan,
Thank you for your feedback and I'm very sorry for the delay shipping your order.
I just want to confirm that I have cancelled the entire order and processed a full refund to your PayPal account.
SIncerely,
Murray
1-888-233-0808

Thumbnail of user hannahl86
Florida
1 review
2 helpful votes
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June 21st, 2019

I never online shop, but I wanted to order a few items for my car. When I went to check out my orders wouldn't go through, so I thought the website was fake and continued my searchings on other medias, only to get a call from my bank stating that Beddingtons.com is a FAKE website and they had taken my information even though they hadn't taken my money. I had to order a whole new card! Do not use this website!

Thumbnail of user rosemariet2
Canada
1 review
1 helpful vote
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January 16th, 2018
Verified purchase

I wished you have a Customer service to help seniors order by phone and not online to avoid the wrong item.
All I want is Mattress covers(CNY) Microfiber TPPR 1014 code *******. And ordered the wrong one.

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

I think that is a great idea and will move our toll free number to the top of the web site so it is easily visitble for all to see.
Thank you,
Murray

Thumbnail of user brigittes7
Canada
1 review
1 helpful vote
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January 16th, 2018
Verified purchase

While my experience was great, one item was out of stock and could not ship on time for Christmas. The two other items were great and arrived on time.

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Thank you Brigitte and hope that we can fulfill the balance of your order before too long.
Murray

Thumbnail of user mathieul13
Canada
1 review
0 helpful votes
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January 20th, 2018
Verified purchase

Love my new wool duvet. Very quick delivery as well. Thank you Beddington's for making it hard to leave my bed in the morning lol

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Thank you Mathieu and we hope you enjoy your new wool duvet for many years to come!

Murray

Thumbnail of user deborahr87
Canada
1 review
1 helpful vote
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January 16th, 2018
Verified purchase

Product was of good quality and on sale. Ordering online easy and delivered in a timely manner as promised. No concerns

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Great news Deborah and thank you for this kind feedback.
Murray

Thumbnail of user catherines96
Canada
1 review
1 helpful vote
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January 16th, 2018
Verified purchase

Great choices, had a problem with pricing on the site which was quickly rectified by a call to Customer Care.

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Happy to hear that all worked out Catherine.
Murray

Thumbnail of user madeleined4
Canada
1 review
0 helpful votes
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January 17th, 2018
Verified purchase

Very satisfied. Ordered online and picked up at store in Ottawa. Discount was offered on online purchase. Appreciated.

Thank you!

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

That's great news Madeleine, thank you!
Murray

Thumbnail of user marijanap1
Canada
1 review
0 helpful votes
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January 20th, 2018
Verified purchase

Great product, fast delivery. Fits perfectly twin size bed and it makes great addition to the teenage room

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Thank you Marijana, it is very nice to receive your kind comments.
Sincerely,
Murray

Thumbnail of user loisf17
Canada
1 review
0 helpful votes
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January 20th, 2018
Verified purchase

From ordering to your service person shipping me the item that was not in my original order, very pleased and the quality of the goods is topnotch

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Thank you Lois, we appreciate your kind comments but wondering if you received the correct item as you mention that we shipped you an item that was not in your original order.
Just want to make sure that all is good.
Murray

Thumbnail of user christiand54
Mexico
1 review
0 helpful votes
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January 22nd, 2018
Verified purchase

The comforter was delivered rapidly and the quality is exceptional. I recommend buying from Beddingtons.

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

That's great to hear Christian and we appreciate your kind comments.
Sincerely,
Murray

Thumbnail of user carolt86
Canada
1 review
0 helpful votes
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January 20th, 2018
Verified purchase

Item just as described and fast delivery! Thanks Beddingtons for being my reliable, go to site for linens and sheets.

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Great to hear Carol and thank you for your kind comments!
Sincerely,
Murray

Thumbnail of user louiset42
Canada
1 review
0 helpful votes
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January 17th, 2018
Verified purchase

I have never had a problem with this company; for the purchases I have made I find their merchandise to be of a very good quality.

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Great to hear Louise, thank you!
Murray

Thumbnail of user christinem183
Canada
1 review
0 helpful votes
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January 19th, 2018
Verified purchase

Ordered a duvet, it shipped same day and delivered to my door the next day!
The duvet is silk and very warm. Love it!

Thumbnail of user murrayw7
Murray W. – Beddingtons Rep

Great to hear Christine. Thank you for your kind feedback.
Murray

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Welcome to Beddington's Bed and Bath and Oxford Mills Home Fashion Factory Outlet. We are dedicated to becoming your Online Linen Specialists by building a war

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Murray W.

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3.1
33 reviews
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