Beds.co.uk

The price was unbeatable and the service spot on! Bed received as stated and on time. Easy to assemble and really comftable to sleep on. Would recommend to everyone. Really happy with with my purchase.

Orderd a pocket spring mattress for £115 and what arrived was a cheap mattress can feel every spring in the mattress thin material and when partner moves in bed the whole mattress moves do not order mattress

The delivery was fast and smooth, and free of charge. I was very pleased with the price and quality, they are the most most reasonably prices company I found on web, without sacrificing the quality. I ordered small double bed for my son's room and theyre were no hiccups aong the way. Recommended!

When I saw the price of the bed, I was initally skeptical as to how good the quality good be at such a low price. When the bed arrived I was amazed at the quality. I was very happy with the delivery service and will recommend this to friends and family.

There is so much that is illegal and atrocious about what this company is doing. They are intentionally running a scam by advertising beds and mattresses that they dont actually stock- deliver an inferior product that DOES NOT LOOK AT ALL LIKE WHAT IS ADVERTISED on their website. Attempts at returns and refunds result in more lies and run around. Like so so so many other people, we did not receive anything close to what we ordered. The bed was advertised with a comfort spring memory foam mattress. The mattress we received was wet, and not memory foam by ANY stretch of the imagination. If felt like it was stuffed with wadded plastic, like a disposable mattress you would see in a homeless shelter. It was shocking. Still trying to get them to collect for a return after weeks of being fobbed off. Truly awful company. Will be taking legal action.

Ordered bed frame and mattress on the evening of 20-3-17 could of had delivery on the 22nd but put it off until the 25th as was decorating and having new carpet put down!
Had text to say would be delivered between 7-12, it arrived at 6-45am, really impressed with quality of bed frame and mattress and will be recommending www.beds.co.uk to friends and family. Thankyou so much first class service.

After reading reviews I was unsure about buying from beds.co.uk. I decided as there wasn't any complaints about the actual beds I would risk it being a few days late to save £500.
The bed was supposed to be deliver last Friday however it didn't turn up, frustrated I phoned them to complain and after a few calls only holding for a max of 5mins it became clear that I had actually made a mistake typing the address in and they had tried to deliver (to the wrong address) on the Friday. Had I not made this mistake the bed would have been on time. Thankfully they updated the address and resend the bed free of charge which arrived today. I would recommend beds.co.uk to anyone looking for a bed. They have been nothing but helpful during my order

I ordered a bed on the 17th August, I chose to have it delivered on Tuesday the 22nd. Took the day off work, get an email at 11.06 on the Tuesday to say they couldn't deliver it because it was broken in transit and had to get a new bed from the manufacturer. They rescheduled delivery for today, 25th, waited in all day and I eventually called them just over an hour ago to be told they still didn't have my bed. Another wasted day off work. I was told they are having difficulties getting me another bed and that it would now be next Friday 1st September. I am sleeping on a mattress on the floor and it really isn't good enough, no bed and I've now lost 2 days wages

This site is a con!
I purchased a bed from them + memory foam mattress for my mother. They sent a broken, poor quality mattress, that had 0 memory foam in, and the worst "bed"( if you can call it that), that looks like 2 cheap cubes that separate when you are sleeping and you need to push it back together every morning. Same issue with the headboard, it falls all the time. I had to order another bed and mattress from IKEA. I emailed them complaining about the poor quality of their items and when i said that i wish to return the products, they stopped answering. It's been more than a month now, still no reply from them.
Save your money and don't purchase from this fraudulent online store.
I am very surprised they don't have very low ratings here, probably they fake reviewed themselves. The order number is *******7438.
I thought I bought something else, and they sent some garbage. Plus, they are not letting me return their garbage so i can get my money back. This is fraud. Please see the pictures of how the bed was supposed to look like from their website, and how it actually looks.

Got our bed about three months back and the mattress feels like absolute rubbish, it's like we are sleeping on springs.

I ordered a matresss from this website. At first I wasn't quite sure what to expect but I called in and spoke to someone. The customer service advisor was really nice and some what helpful but because I could feel or see the tangible product I was still a little aprehensive.

However I decided to order my 1500 Pocket Spring Matress anyway, medium firmness. And it's Perfect it's the right size right firmness and had no weird smell or anything like that.

The only reason this review didn't get 5 stars is because of the delivery. It was straight forward once i emailed to find out what was going on. I had to wait about a week to get my next day delivery sorted and the delivery man was a little on the rude side as well. But other than That great products adorable prices. Would definitely recommend.

I was in urgent need of a new bed and didn't have much money to spend. I found a divan on Beds.co.uk for £210 with a mattress and headboard! Also, it said 2-6 working days. On the 5th day they phoned at 9.40pm to tell us our bed was going to be delivered the next day... bit of a joke calling at that time. They said it would be delivered anytime between 8am and 6pm... Typical! So my mum had to stay in on her day off, until 5.30pm when the bed was delivered! I'm sure in this day & age they could confirm a more precise delivery time! When they arrived, I live on a second floor flat and they told my mum (who was on her own) that they couldn't bring it up the stairs so she had to do it! Safe to say their delivery couriers are absolutely useless. The bed is what I expected for £210. It's nice and modern and the drawers are a bit flimsy.

I got my new mattress from bed.co.uk. I am very happy with my new mattress, just had ababy and i got the reflex momory form which has help my back problems. The mattress was good value for money and the smell went away within hours. Thank you beds.co.uk and the customer service was really good and very helpful and will buy my new mattress from you. Shabina.

The delivery of the order was perfect for me being able to select a delivery day. Plus the message the day before to say the delivery would be done between 12 and 6 was a great time saver. Meaning i didnt have to be in all day.The delivery driver was fast and efficient and gave a cursity call half hour before. The bed is excellent and was easy to construct. Very pleased with everything

I've just had my delivery from this company and part of it was missing! The delivery drivers claimed the warehouse didn't have it as it is out of stock, and customer services said the delivery guys hadn't picked it up from the warehouse and it happens a lot. If it happens a lot why use that delivery service?!? I've cancelled all my plans for the day to wait in for my delivery and now they say I have to spend another day waiting in at the end of next week (because apparently they aren't in my area any sooner) to get the missing parts. Not impressed at all!

Following two 'faulty quality' mattresses (as declared by beds.co.uk), which were both collected by your delivery team, 'beds.co.uk' have now failed to meet two refund deadlines. This afternoon, four phone calls I made were ended/cut off, without any attempt to call me back, or contact me by email. I have sent numerous emails, all ignored. Let's see if 'Julie', on the 'resolutions' email address, posted in reply to various customer complaints on this site, yields any response- if it does, and my issues are resolved satisfactorily, I will be happy to come back on here and give positive feedback, and thereby giving others hope that they take complaints seriously, but let's see. If they do not contact me, or resolve this, I will also come back here and report back for all to see.
Also, within a couple of weeks, the base of the bed has now broken (very thin/weak materials). As the phone kept being cut off this morning, I have as yet been unable to report this, so I will keep trying, and also expect a full refund. I have no faith whatsoever in the quality of the products and even less in the customer service.
beds.co.uk have very astutely ensured that their web address comes up first on any internet search, thereby giving the impression of a reliable and popular supplier. From my own experience thus far, and reading the complaints from others, I would certainly not recommend them to others, and sincerely hope that I can at least get my money back, so that I can use it to purchase an appropriate bed from another supplier. I am now about to have a second spinal MRI this week, and the lengthy delays and substandard products are undoubtedly exacerbating my pre-existing and ongoing health injuries.

Easy to assemble. Took 1 person 20 mins to put up. Items clearly labelled and well packaged. Item arrived on day specified. Really happy with purchase. Will use again.

This company have messed me about for weeks regarding the poor quality mattress N now state that I have passed the 2 week period?
DO NOT BUY FROM THEM what they advertise is cheap badly made products they're customer service is horrendous Don't get ripped off like we did

Purchased a new bed without any hassle delivered t my door within 3 working days bed was easy to assemble and looks great will definitely use this company again thanks

So easy to deal with ordered the bed two days later delivered very well made and beautiful finish. Even delivery driver updated all the way on his round

Really impressed with the purchase, great quality bed and mattress at a low price. I would definitely recommend to anyone, and already have. Quick, convenient delivery too.

Great communication regarding delivery and the bed arrived in perfect condition on time. Will be back next time we need new beds. Thank you for a smooth transaction.
Highly recommend.

Small Double ottoman bed for my teen son. Delivered on time. Exactly as described. Only problem is I cannot get him out of it for school in the morning!