- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Beds.co.uk has a rating of 2.5 stars from 824 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Beds.co.uk most frequently mention phone call, trading standards, and full refund problems. Beds.co.uk ranks 4th among Beds sites.
This company does not typically respond to reviews
Great prices, great delivery. Only small complaint was instructions for gas lift bed were not as easy as they could have been, although had a very quick response when I contacted customer services. Overall fantastic and will use again.
I purchased a 3000 pocket sprung mattresses with an organic pillow top as described in the pictures and description on their website. What arrived was a completely different mattresses with no pillow top. I emailed and asked for a refund or an exchange and was told this was the right matress I had ordered and there was no error. I said how can it be when it has no pillow top. I have had no reply now im within my 14 days days and they are refusing to return the mattress exchange. I will attach picture of the pillow top mattress we were supposed to receive and what we received. I said to to the delivery driver im not accepting that it is a complete different mattress he said we can't take it back you have to take it up with the company. Terrible customer service and scam artists misrepresentation of their items on their website it illegal. They say the stitching and colours may vary ok... but to advertise a pillow top matress then send a plain mattress with no pillow top on completely different specification. It feels flimsy and I doubt it will last the test of time. I wish I had order from wayfair or a reputable company kicking myself so bad thinking of calling the bank don't make the same mistake! Im being told these are the same mattress? Pls someone tell me im not going insane!
This was a speedy delivery the bed was beautiful and easily put together communication was amazing thanks so much for the bed
Date of experience: November 12, 2017
I bought a storage bed and the customer was really nice to schedule the delivery and we are really satisfied of the bed. Good service, good quality!
Date of experience: December 14, 2017
Good service. Good delivery. Is good value for money would recommend this company. The delivery drivers are very helpful
Date of experience: December 14, 2017
I've just placed my order Zak was amazing, handling and processing my order and putting my mind to rest about the delivery. Thanks Zak
Date of experience: October 11, 2019
Very good value bed. Good delivery on time, delivery man happy to take to back door of property. Bed easy to assemble, Very pleased. Thank you
Date of experience: July 18, 2017
Great item excellent service good quality beds would highly recommend to others. Great customer service
Date of experience: November 19, 2017
Delivery was on time and as promised, I was happy with the overall service that I was provided by the company.
Date of experience: July 24, 2017
I found the cost and the service really good. The delivery drivers were friendly and the website was easy to use.
Date of experience: November 25, 2017
Good customer service. Easy to navigate site. Comfortable bed and easy to assemble. I am happy with the bed I brought.
Date of experience: November 23, 2017
I've used beds.co.uk few times. Never had problems with them. Easy and fast delivery.
Would use them again and would recommend using them.
Date of experience: February 27, 2017
I ordered the bed on Wednesday and it turned up on Friday the delivery driver was very friendly and communication was spot on
Date of experience: October 26, 2017
Needed a bed quick after my sons bed broke. Easy to order and quick delivery. Easy to assemble and a great price. Will use them again.
Date of experience: November 23, 2017
Fantastic range of choices and colours.
Very keen and competitive prices and also a very fast delivery service. Very Happy!
Date of experience: July 30, 2017
Bed was great. Delivery was good. The bed was sturdy and looks really pretty. I hD a choice of delivery dates and it came exactly when it said
Date of experience: July 16, 2017
Excellent and very comfy beds, good prices and very good fast delivery with phone call or message night before and in day with a 1 hour delivery slot
Date of experience: November 28, 2017
Received quick and efficient call support from the team. I spoke to Zak from the support team and he was very helpful.
Date of experience: September 14, 2019
I recently bought a bed and found that the quality of the service was outstanding and i was happy with the quality of the bed i bought
Date of experience: November 26, 2017
Great communication, easy to buy, fast delivery, great price and product! Definitely recommend to friends and family
Date of experience: November 20, 2017
Easy to use website, excellent and prompt delivery service, great quality product and easy to assemble
Date of experience: August 2, 2017
The delivery on the bed and mattress was quick, the bed was simple to put up and looks good. Comfortable mattress
Date of experience: July 19, 2017
I had a great conversation with Sarah when I had a problem with my delivery. She was very polite and she solved my problem immediately.
Date of experience: February 7, 2020
We are specialists in beds, mattresses and rattan garden furniture.
We are a small family run business based in the Heart of the uk in the birmingham area.
Thank you for your kind message, we are glad to see you were happy with your experience at Beds.co.uk
Kind regards,
Terri