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Beds.co.uk has a rating of 2.5 stars from 824 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Beds.co.uk most frequently mention phone call, trading standards, and full refund problems. Beds.co.uk ranks 4th among Beds sites.
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Great prices, great delivery. Only small complaint was instructions for gas lift bed were not as easy as they could have been, although had a very quick response when I contacted customer services. Overall fantastic and will use again.
I purchased a 3000 pocket sprung mattresses with an organic pillow top as described in the pictures and description on their website. What arrived was a completely different mattresses with no pillow top. I emailed and asked for a refund or an exchange and was told this was the right matress I had ordered and there was no error. I said how can it be when it has no pillow top. I have had no reply now im within my 14 days days and they are refusing to return the mattress exchange. I will attach picture of the pillow top mattress we were supposed to receive and what we received. I said to to the delivery driver im not accepting that it is a complete different mattress he said we can't take it back you have to take it up with the company. Terrible customer service and scam artists misrepresentation of their items on their website it illegal. They say the stitching and colours may vary ok... but to advertise a pillow top matress then send a plain mattress with no pillow top on completely different specification. It feels flimsy and I doubt it will last the test of time. I wish I had order from wayfair or a reputable company kicking myself so bad thinking of calling the bank don't make the same mistake! Im being told these are the same mattress? Pls someone tell me im not going insane!
I am very pleased with my new matress. The only thing that was off was that I did not get a delivery date confirmation... But its here and its great.
Date of experience: November 25, 2017
Can't fault the team. Efficient order placement and very good prices for furniture. Would highly recommend!
Date of experience: September 16, 2019
Highly recommend. Purchased two beds in last year. Sales team fantastic especially Sarah. Brilliant delivery on time and friendly.
Date of experience: September 23, 2019
Amazing service. Highest quality beds. Really happy with my purchase. Highly recommended. Andy Norris
Date of experience: September 24, 2019
Sales Agent professional and extremely helpful. Resolved my problem really quickly. Would definitely recommend.
Date of experience: September 24, 2019
Arrived very quickly and have no complaints at all. Would def use the company again in future.
Great value for money
Date of experience: July 19, 2017
Arrived on time. Pleasantly surprised by quality of frame, much better than another one I bought a few years ago. Easy to put together.
Date of experience: July 16, 2017
Excellent service from ordering through to delivery. Great value for money. The bed is extremely comfortable and plenty of storage. Assembly not easy
Date of experience: July 18, 2017
Ordered, delivered, moved into place, done and dusted nice new comfy bed without fuss or nonsense. Very Happy!
Date of experience: July 25, 2017
Clear easy to use website. Good value beds. Fast delivery which was on time and well communicated. No fuss.
Date of experience: July 31, 2017
Top class service great quality beds and mattresses at bargain prices. I Would highly recommend this website.
Date of experience: August 2, 2017
Amazing quality bed, far surpassed our expectations, would definitely buy from this company again, quick delivery and well packaged
Date of experience: August 24, 2017
Sarah is really helpful and provide me with a best service specially in this unprecedented time. I highly recommend the firm.
Date of experience: May 21, 2020
Excellent company to deal with, polite staff, comfortable bed, fast delivery. Would have no reservations in recommending. A+++
Date of experience: October 25, 2017
Very happy with new kingsize bed c/w memory foam mattress. Exactly as described, efficient delivery. Would recommend.
Date of experience: November 1, 2017
Fast delivery, good quality, highly recommended! Fantastic bonus for reviewing aswell! Definitely using again
Date of experience: October 25, 2017
The bed is good albeit it arrived partly damaged but IJ interiors offered me quick replacement for free.
Date of experience: October 26, 2017
Would definitely order again from Beds.co.uk quick delivery and really great price for a lovely comfortable bed - highly recommend!
Date of experience: November 24, 2017
I bought a bed frame. Quality is good it looks nice and was easy to assemble. I'm happy with the purchase.
Date of experience: November 23, 2017
Very happy with my purchase great quality at a low price, delivered on the date agreed and would happily buy from here again
Date of experience: November 22, 2017
I got three beds from Beds.co.uk. Always good quality best price and quick delivery, only downside that it takes long to reach them over the phone
Date of experience: November 22, 2017
What a great pleasure to deal with beds.co.uk. The service provided was most definitely 5*****, will be back again soon
Date of experience: November 24, 2017
Excellent quality bed ordered and received just as expected couldnt of asked for anything else superb service would highly recommend
Date of experience: November 22, 2017
Delivered as agreed and top quality
No issues with this company at all.
Will use them again in the future
Date of experience: November 24, 2017
Pleased with product. Fast delivery, good quality bed that is value for money. I would recommend this retailer.
Date of experience: November 23, 2017
We are specialists in beds, mattresses and rattan garden furniture.
We are a small family run business based in the Heart of the uk in the birmingham area.
