Beds.co.uk

Bought a dual spring memory foam mattress for my son, £109 with free delivery.
I then get contacted as apparently Carnoustie is not part of the UK mainland and therefore there would be a delivery charge.
Eventually this fee is deleted as a 'good will gesture'.
5 days later the mattress arrives. It is the most poor quality, cheap piece of rubbish, no memory foam, no padding, with springs almost poking through the cheap fabric.
After 1 hour trying to get hold of someone I am told I can get a refund but there is a £50 uplift charge.
TOTAL SCAM, AVOID AT ALL COSTS.

I ordered a 5ft mattress and arranged to have it delivered on a day when I could be in all day. Two guys arrived asking if I wanted the mattress upstairs. To my surprise they then informed me that their company charge £10 to take it upstairs. I signed for the bed and was asked to write my name in English! They then left the mattress sticking out of the front door. I wish that I had gone to Dreams, as they also dispose of the old mattress for free.

I ordered kingsize sleigh bed and mattress and was more than happy with the quality it's well made and sturdy. From ordering to delivery I've received excellent service from this company. After ordering the bed I realised I hadn't ordered a mattress contacted the company and asked could they put it on delivery with the bed no problem at all. Good Service All round

I am afraid will not buy from them again! What you see and are told about is not what you get. Bought a mattress which according to them was top of thier range and best. What i got was made by and delivered by another unknown manufacturer whom i later found out had very bad reviews. Unfotunately it was too late as i had already paid! By the time the mattress was delivered and i started using it, it was too late for any complaint! I sent then several emails but have not yet recived any reply! Never again dispite their very polite customer service! Do not buy or you will be disappointed!

At first, I was pretty hesitant to order furniture online especially from a site that not many know of. But I'm so happy I purchased this bedframe! Shipping was incredibly fast! Shipping was free and I ordered on November 10th. It was expected to come in 6 days but it came on 15th! I live in Cardiff so what a surprise to have it this soon. It all came in one box. All the pieces are made of full wood and was stored within the zipper on the headboard. Get someone to help you carry! Instructions were easy and straightforward. It took me about an hour and a half to put together BY MYSELF! Honestly, the best £59 I've ever spent!

Called on the off chance of next day delivery for a new bed frame i spoke with a very helpful chap called zack he managed to get me next day delivery for a small fee, but this didnt matter he answered and helped me with all my queries will deffo use again

I had spent a couple of weeks looking for a new bed for our guest room and was getting very dismayed at the prices from the big retailers. I went online and found a picture of a bed that was exactly what we were looking for. I was amazed at the price of the bed and memory foam mattress but was even more surprised when i received the item and saw the quality. The assembly was simple and I ended up with a really classy looking bed. I am now looking to replace another bed in our house and it is a no brainer that I go back to Beds.co.uk.

One week I waiting for mattress
And am calling office jest happen?
Person from office telling me like driver coming to my home but no one open door for him and he's have my door picture hahaha pic from google I telling him I have CCTV and no one arrives for all day including I as well all day at home I want to my return payment
You can't TRUST this place for any think!

Bought mattress may 2016. Faulty and replaced September 2016. 2nd mattress faulty. No answer to calls emails and complaint letters as I have a year guarantee confirmed in email on replaced faulty mattress. Now having treatment on back. Orthopaedic mattress is a nonsense. Con artist

We were a bit worried, especially by reviews of the delivery company. In the event the bed came when we expected it and we are delighted by how comfortable it is. The drawers aren't things of great quality but they are finished well and aren't very different from ones that were more than twice as expensive in the bed shops we look in. Overall we are very happy and intend to buy a second identical bed as soon as we complete the move we are in the middle of.

I ordered a bed and paid online with the promise of free delivery within 7 days. I am still waiting for my bed.the link they sent for delivery showed the only slot free was a saturday at a cost of £30. They do not answer the telephone and promise to reply to emails within 3 days which never happens. I am therefore still waiting for my free delivery date and my bed. This company is impossible to communicate with. I have contacted trading standards and now have to excerice my consumer rights regarding long distance selling and communicating with my bank with the hope of having my money returned. They promise of free delivery which it states clearly on the webiste and then try to con people into paying £30 and then they just ignore you when you don't pay up and keep your money. Disgusting company... I have also sussed out that the delivery company they supposedly use is their company also.

PLEASE don't waste your money with this outfit.
The delivery service is RUBBISH. I had to waste 3 Saturdays before I got my Divan base, and when I eventually got it it was nothing more than firewood. The feet would not fit and the hinged storage lid did not shut properly.
I phoned them 1 hour after delivery (it took them 43 minutes to answer the phone) and told them that the bed was RUBBISH and unusable. I asked them to come and collect it and refund my money.
28 days later they collected it and then refunded me £50 less than I had paid for the bed. They said they charge £50 for transport!
This is against ALL consumer regulations, but they don't care.
Save yourself a world of grief and shop elsewhere.
YOU HAVE BEEN WARNED.

So I ordered a brand new mattress about a month ago. All of a sudden, I have bed bugs. I rang this morning and they completely denied the fact that it could have come from them. It's a brand new flat with a brand new bed and mattress and the bugs wouldn't have come from anywhere else as I've never had bed bugs in all the places I've lived. Do NOT buy from them - they're negligent and most of all, you'll get bitten!

I ordered a king sized bed from beds.co.uk it was a great price and was extremely well made. Ive slept so well since weve had this new bed. Its made from lovely grey fabric and was delivered fast. I havent had a single problem with it and Id recommend it to anyone!

Dreadful customer service. I really would advise against buying from them. I ordered 2 beds with matching headboards. One was to be black king size with grey headboard and the other brown double with cream headboard. They reversed the colours of the bases and sent non matching headboards but refuse point blank to fix the problem. To make matters worse, they tried to say that I had ordered non matching beds & headboards which I just cannot believe and they won't send the order so I can check it. DON'T TOUCH WITH A BARGEPOLE.

I was very pleased with the service from beds.co.uk. The delivery turnaround was very quick and the delivery man carried the bed upstairs to cater for disability which was greatly appreciated. There were no instructions for the assembly but it was relatively staightforward.

The bed itself is great value for money - really comfortable and it looks good. Would be very happy to recommend the company.

Order the Salina 2000 spring mattress(looks great in the advert) 1500 spring inferior one arrived, 2 hours live chat later they agreed to change, second one arrived -still the wrong one, nothing like the sumptuous one in the advert, live chat tried to blame the courier! Courier actually said to me (when I said the second one was still wrong) "It happen all the time"
Don't waste you time, go somewhere reputable

A very competitively priced bed and memory foam matteress, expected cheap quality but was very pleasantly suprized.
Build quality and materials used were first rate.
I wouldn't hesitate to recommend them and will be using them again in the future.

Ordered bed base and mattress together and got the wrong mattress delivered, this was exchanged after paying an extra £60 for the upgraded mattress.

It is supposed to be 1500 sprung with 3inch memory foam, but I cant tell which side the memory foam is on. I had a similar mattress previously and it was quite different on the side without memory foam, so I can assume there is no memory foam!

Also the I ordered king size bed and mattress but the mattress is too short for the bed

Looked for a new bed frame by just googling it. This company came up, with a subsequent black Friday sale on.

After looking through the products on sale, I found the bed frame that I wanted, and proceeded to order it. Completed the transaction, and got an email confirming my order and to confirm a delivery date that is suitable.
Confirmed the delivery date and got an email confirming this (there was a wide range of delivery options, free of charge)

The day before my bed arrived, I got a text confirming that my product had been dispatched and gave a time frame for it to be delivered. Then, when the delivery driver delivered the bed, he gave me a call to advise he would be 15 minutes. Gave me the bed and signed the delivery sheet.

I would definitely use this company again. Such a simple and effortless process and will definitely use this company again in the future.

The bed is fine but the edges of the wood is very sharp and uncomfortable to step on and hold. I ordered the memory foam/spring mattresses. It was only £100 to add this option however I wish I hadn't. It was the biggest load of rubbish ever. I did consider returning but it would have cost £50 to send it back, I also considered donating to charity but then thought that I wouldn't want to subject anyone to sleep on that. In the end I threw it in the skip.

Delivery was on date and on time, driver was very helpful in delivery. A great bed, easy to assemble, looks very sleek and stylish, great value for money and a great nights sleep was had. Would definetly buy from again. Thanks George

I was given a choice of delivery days and the bed I ordered was delivered on time on my chosen day. The actual process of ordering and choosing the delivery day was easy and I was asked straightaway regarding the delivery day. It was also confirmed back to me. The actual bed is great quality and the instructions were easy to follow. I would purchase again from this company as the goods are great quality and the customer service is super too! I ordered from ijinteriors on ebay.