Overview
BeenVerified has a rating of 2.4 stars from 303 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BeenVerified most frequently mention credit card, day trial and criminal records. BeenVerified ranks 8th among Background Check sites.
Had problems initially with the site but lately it has been working great. I have data verified by individuals who I searched for.The data retrieved from the site was accurate in many cases.
They state that the info you provided matches what was found then to find out there was no information found why would you do this... BAIT AND SWITCH TECHNIQUE AT ITS FINEST
All the other positive reviews are from the company SMH
This is a great program, to look up a person's address, family and background. I was able to find several classmates for our class reunion using this site.
On September 25,2015 I subscribed to been verified after comparing speed of use and quality of information with several other internet search engines. I found BeenVerified.com to be the quickest with results and to have the most valuable information for my needs. My wife and I were beginning to search for classmates for our 50th high school reunion. During past reunions we had been able to find only about 60% of our classmates even with using other search engines available at the time. This time we have located over 285 classmates out of a class of 350. I found the "Possible Relatives" section to be of particular help since I could track down children of our classmates and locate parents the had moved several times and were not in the data bases. BeenVerified.com allowed us to complete what has been a long and difficult task in a much shorter time frame with less effort and at a lower cost than in previous years. Thank you for your fine product.
David
Hoover High School Class of 1966 (Fresno, California)
Thank you for sharing this David! We're happy to hear BeenVerified was helpful. We wish you and your classmates a very fun reunion!
I signed up to see what all was on my record to fix a potential mistake and zero criminal records were returned not even any traffic tickets. What a waste of my time and money.
Hi Steven,
Please be assured that your account was canceled as you requested and your subscription purchase was refunded. You should also have received email confirmation of the cancellation and refund for your records.
I'm sorry to hear you were unable to find the information you needed. We are dependent upon the data made digitally available to us by the county courts and other state agencies, for integration of their records into our reports. Some counties provide more information in this format than others, while there are still some counties that do not yet make their data digitally available so that case records can be pulled into our database and integrated into our reports. We are constantly updating and expanding our database to provide the most accurate and current information we possibly can.
Sorry to hear this was your experience, but we appreciate your feedback. If you have any further questions or concerns, please feel free to contact Customer Care at 1-888-579-5910 or at support@beenverified.com.
Kind regards,
Carla
BeenVerified Customer Care
WOW! I HAD THE SAME PROBLEM LIKE EVERYBODY ELSE! THIS IS SO SAD THAT WE CANT GET THE SATISFACTION THAT WE NEED (WITH $22.86/MO) I COULD SAY WITH BEENVERIFIED YOU'LL WASTE YOUR MONEY AND TIME! I SEARCHED FOR PEOPLE TO HIRED ON SINCE I NEED A NANNY THAT I COULD TRUST! SURPRISINGLY, I FOUND NOTHING ON THEIR BACK GROUND WHICH MAKES ME THINK THAT SOMETHINGS WRONG. I SEARCHED THE PEOPLE THAT KNOWN AS CRIMINALS AND NOTHING SHOWS UP ON THEIR CRIMINAL BACKGROUND! IT MADE ME SO DISAPPOINTED! I CALLED BEENVERIFIED (ASSISTED BY THE NAME "CODY"), HE SAID SINCE I ALREADY SEARCHED 6 PEOPLE HE COULDNT GIVE ME THE WHOLE REFUND BUT I COULD CHANGE MY PLAN TO THEIR LOWEST PLAN WHICH IS $8 SOMETHING. I DONT HAVE ANY CHOICE BUT TO REPLAN SO I CAN GET AT LEAST HALF OF MY MONEY BACK! BEENVERIFIED DISAPPOINTED ME SO MUCH, I WONT REFER THIS TO ALL MY FRIENDS AND ALL THE COMPANIES I WORK WITH.
Hi Cyndee,
I'm very sorry to hear this was your experience. We will certainly review the call with the agent to help ensure the best possible service to all of our customers in the future.
Please be assured that your account was canceled, as you requested, and I have refunded the balance so you have been refunded the $22.86 subscription purchase in full.
I'm sorry you were unable to find the information you were looking for in some of the reports you ran. Based on your intended use case, BeenVerified would not be the appropriate service for you. BeenVerified is not a consumer reporting agency and may not be used for any FCRA (Fair Credit Reporting Act) related purpose. It is outside of our Terms of Service to use BeenVerified to screen a tenant or anyone you wish to hire, including a nanny. I apologize for any confusion or misunderstanding.
Please be assured your account is canceled, the subscription purchase has been refunded and you will not be billed again.
If you have any additional questions, please feel free to contact us at support@beenverified.com.
Best,
Carla
BeenVerified Customer Care
support@beenverified.com
1-888-579-5910
I paid for this subscription yet no matter who or what I searched I received 1 result out of two and I wanted to enter a few more. Not worth my time and I would like a refund..
The results gave me no information at all! Even paid for the upgrade and no information was turned up. Should have had property records, marriage cert, etc. Had nothing listed.
Hi An,
I'm sorry to hear we were unable to help you find the information you were looking for.
BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Please be assured that your account was canceled on 09/13/18 and you were issued a refund of $37.72. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.
If you have any questions, please feel free to contact us.
Thank you,
BeenVerified Customer Care
Non-FCRA companies like this one are fake. You're not only paying for less info than what's available on a Google search, but you're paying for WRONG info. These assclowns and all their scumbag buddies have me listed as a 66yo pedo in California and my sister listed as a MAN. I've reported them to the Federal Trade Commission. Anyone who cares about mother$#*!ers losing jobs because of these $#*!ups will too. Here's the link: http://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc
Hi Jeremiah,
With all due respect, that language is unnecessary. You are correct that BeenVerified is not a consumer reporting agency, and we may not be used for any FCRA related purpose, such as employment background checks, tenant screening, etc. We aim to provide regular consumers with affordable, easy-to-use access to public records. BeenVerified can be one helpful tool, along with Google searches and many other searches, to help you piece together the puzzle of who someone is, or locate the information you are trying to find.
If you saw this kind of inaccurate information on yourself on BeenVerified, please contact support@beenverified.com regarding your concerns. We do not list gender in our reports so we would not have information listing someone as a man or woman. We also provide an online opt-out process you can use to opt-out of BeenVerified's people search results, if you wish.
If you have any additional concerns or questions about our service, please feel free to contact us directly at support@beenverified.com or at 888-579-5910.
Thank you,
Carla
BeenVerified Customer Care
BeenVerified may not be used for employment background checks as this is outside of our Terms of Service.
I paid $22 just to find out that all my information was inaccurate. I am very upset. Please refund my money.
Hi Lori,
We apologize that you were not happy with the results of your search. Sometimes public record data is not always 100% correct. We continuously strive to update and expand our database in order to provide you with current and accurate information. We'd love to hear feedback on how we can improve your experience
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Great to hear Jane - thanks for your feedback!