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BeenVerified
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Law & Government/Law/Background Check
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BeenVerified

beenverified.com
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Overview

BeenVerified has a rating of 2.4 stars from 303 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BeenVerified most frequently mention credit card, day trial and criminal records. BeenVerified ranks 8th among Background Check sites.

service
53
value
55
shipping
15
returns
26
quality
51
+17
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Marietta W.
Georgia
1 review
0 helpful votes
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World Class of Service
March 9, 2015

Your represenative was so nice and kind, very company oriented. He provided world class service. Thank him for doing a job well done.

Date of experience: March 6, 2015
Carolina C.
Virginia
1 review
13 helpful votes
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Terrible
July 26, 2018

A) Its asking for too much money. B) Doesnt show anything in depth, photos, no nothing besides locations, numbers, and people they /may/ know.

Date of experience: July 23, 2018
Sharon L.
New York
1 review
0 helpful votes
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Customer service
March 16, 2015

Richelle was very help She answered all my questions very professionally I would call on her again if I had any other problems

Date of experience: March 13, 2015
Forrest M.
Arkansas
1 review
3 helpful votes
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Looking for old lost Friend.
November 11, 2015

Been looking for an Elemetary School Friend, who was my neighbor, and moved, while I was on Vacation.

Date of experience: November 8, 2015
brandon s.
Massachusetts
1 review
11 helpful votes
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Dissapointed
February 29, 2016

I just got my trial period i was wondering why i cant view any phone records or search anything?

Date of experience: February 26, 2016
Carla S. — BeenVerified Rep
over a year old

Hi Brandon,

I'm sorry to hear you had any trouble using the site. From your account, it looks like you were able to run some reports. Did these load successfully for you?

Please be assured your trial account has already been canceled as you requested earlier, and you will not be billed for a subscription.

Please don't hesitate to contact BeenVerified Customer Care at 888-579-5910 or at support@beenverified.com if you have additional questions.

George F.
Illinois
1 review
1 helpful vote
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Very quick to respond
May 18, 2015

Very fast to respond to an inquiry and make a refund

Date of experience: May 15, 2015
Elyse C.
California
1 review
0 helpful votes
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Quick response
July 26, 2016

Thanks for quickly responding to my request to cancel membership.

Date of experience: July 23, 2016
Carla S. — BeenVerified Rep
over a year old

Hi Elyse, glad we could help! We welcome you back, anytime you need our service again.

Ludwing O.
Florida
1 review
9 helpful votes
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TOTAL FRAUD
July 20, 2020

TOTAL FRAUD. TOTAL LIE AFTER LIE ON THEIR ADVERTISEMENT. I PAID FOR THEIR SERVICE AND I GOT NOTHING IN RETURN

BeenVerified attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 20, 2020
Ron M.
California
1 review
0 helpful votes
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Customer Satisfaction
July 12, 2016

Prompt response to my request (faster than expected), excellent customer service.
Thank you.

Date of experience: July 10, 2016
Kathryn H.
Rhode Island
2 reviews
0 helpful votes
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Concise
August 1, 2015

Well designed site. Excellent info. Highly recommend.

Date of experience: July 29, 2015
8 reviews are not recommended
BeenVerified's aim is to help people discover, understand and use public data in their everyday lives. BeenVerified works to provide people with access to public information that was formerly only available to big companies and people with deep pockets in a way that is easy, affordable, and fast. With subscription plans starting at less than $10/month, free apps for iPhones and Android devices, and subscription plans that offer access to multiple levels of reports, BeenVerified offers a variety of affordable ways to engage in background reports. At BeenVerified, we are always focused on customer service. Unlike many other websites, we have live customer support specialists available from 8am-10pm Monday through Friday and 10am-8pm on Saturday and Sunday. You can reach them via our toll-free number 1-888-579-5910. They are happy to help with questions about the process or with questions you have about your reports.

Business History

BeenVerified was founded in 2008, with the mission to offer everyone easy, affordable, and fast access to public records.

Company Representative

Stefani Ribaudo
Stefani R.
Customer Support Associate
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