Bellelily

Horrible! They took my $ right away, I haven't received an email confirming my order on 1 order and my other 2 orders have been shipping for 2 weeks with no way to track them! I believe I got scammed! I've emailed them and not getting anything done about it.

I love to shop with them, this is one of the great online stores, I find myself shopping with them all the time, because they are so nice and fast with shipments. Packages arrived on time without any damage. Product details are accurate according to the description.

I ordered over $300 of clothes, shoes & jewelry. The shoes & shorts were awful quality and when I tried to start my return, they demanded to send a picture of every item. Then told me to wait for one more shirt to arrive that they had previously told me was canceled. I am still waiting to hear how to return the items that are awful in quality and looked nothing like the description on the website. Shop AMYWHERE but here!

Ordered my shirt they said it would take 15 to 20 then 60 days later they emailed me and said the shirt was not in stock so they told me to pick another one then still had to wait another month and when I got it it was way to small it could have fit a 9 year old dont waste your time

I ordered a swimming suit and it was nothing like the picture and the colors and patterns were totally off. The bottoms were a g string, nothing like pictures. Also they have a no return policy on swimsuits so beware.

I ordered 4 items of clothing from the site and shipping is good. All the items I chose were supposed to ship out within 24 hours. When I tracked my order, I noticed my order was split into 2 and I received my first 2 clothing items with super fast and not expected which I'm happy about. My second 2 items came after these items. Overall I'm satisfied with my order and the items were good. Will be ordering again soon.

I ordered a shirt on 8/10/18 and it is now 10/3/18 and I still have not recieved my shirt. I have contacted them via email and Facebook 4 or 5 times now and they just keep telling me it takes 10-25 business days to ship out but my order status says shipped since 2 days after I placed my order. I have asked for my money back multiple times. This is bull$#*! and a joke! Please dont waste your time or money on this pathetic company.

I ordered a jumpsuit and went exactly by their size charts. It came in way too small and short. They refused to send me the correct size and the shipping to return was more than I paid for the jumpsuit. They also refused to pay for the shipping to return it. They offered a 20% return and a 10% discount off the size I needed. So now I'm sitting here with a jumpsuit that's too small and they're only giving me 20% of my money back (so they say). Don't buy from this company!

I ordered £120 worth of stuff, then read all these bad reviews and panicked thinking it's a scam and fake company, I was that concerned I was messaging them pretty much everyday questioning everything... I can honestly say I should of ignored these bad reviews and NEVER DOUBTED this company, customer service spot on constantly replying, products all delivered ok 1 day late but came a long way... all tank tops, bikinis and my shoes, in excellent condition and the shoes were better than expected! Only regret I have, is ever doubted this company! Do order them them, you will not regret it!

I was told my order shipped back in August and now it's almost October and nothing. Contacted customer service twice and they tell me it's on way just wait! I want my money back this is total bull$#*!!

I order clothes from here and have never had a problem! My parcel always arrives in the stated time and is all neatly packed! Customer service is great and it is not a rip off, clothes are cheap and good quality.

I ordered a plum romper that was advertised all over Facebook. It took about 3 weeks to get it. I am 5'1" 120lbs and ordered a medium. The top part fits okay but the bottom part fits like basketball shorts. Super baggy and goes down to my knees. I left this same comment on their Facebook and they deleted it and I can no longer comment on anything on their page. Do NOT order from them!

I ordered a few dresses and they fit terrible and they refused to give a full refund. They email back and forth and they offer 10% refund then 15%. It's such a hassle. I'd recommend SHEIN easy to return with no hassle

This might be the WORST site and customer service I have EVER had in my entire life. I ordered SOCKS, just SOCKs, at the beginning of December. Guess what. Still have yet to receive them.

When you write them, don't expect a response for two weeks. They confirmed they would send another two weeks ago and notify me once sent... Still have yet to receive tracking.

If I could give 0 stars, I would.

So far I liked everything I got... shipping was fast for 1/2 around the world to Chicago. The quality was alright but for the prices what do u expect... Everything I received looked just like the pics... Def will order again. I'm a chucky chi town girl and the large fit fine.

Disgusting customer service my item was too big and they have told me that I cannot get a refund nor exchange it because it is too hard for them to ship it back how is that my problem? Then they offer me 15% discount and I have to keep the oversized item and give it away. I have never had the most disgusting experience in my life I would never shop here again

People need to read the website really carefully before ordering. Shipping to Canada says right there in black 10-20 BUISNESS DAYS. That means Monday to Friday excluding holidays.My order shipped 3 days after I ordered it. Received my email confirmation that order had been shipped. When reading over email to track package, it states again in black if you used FREE shipping you CAN NOT track package. Order was shipped Aug 30,2018 received Sep 24,2018. My 20 business days was Sep 27. T-Shirts fit great. I usually wear mens small so I ordered ladies medium and they are the same size. I am well endowed in the chest area. Quality of shirts are great as well. I would order from this site again. This is not Amazon people you will not get your order in a few days.

Go to Shein.com --
1. They sent me the wrong dress
2. Quality of material is cheap and fllimsy
3. $6.00 to ship to me, but $26.00 to return to China -- thats how much I hate them.
4. they tried so hard to get me to keep the dresses- offering me future discounts, like why would I shop from there again!@!@!@!@!@

I ordered a dress from belllily that i love, but it was a size too big. I sent an email asking to exchange for a smaller size, and they asked me to send them photos of the issue (the dress), then even more weird they asked for my measurements... after i submitted the info they emailed back asking if i could just keep it and place a second order to pay for and that it would cost me too much to ship it back and offered a discount. Im so pissed! Not ordering from them again.
UPDATE: they tried offering me a 50% refund to delete my bad review. Not happening. Then they say "we can understand your mood, we can give you a full refund, but the refund will go to your return shipment fee."
$#*! this company.

They say they have a return polo on their website but I bought several items and didn't like a few I contacted them as their Wes directed and I was told to give them to someone I know. I asked for a refund again and they told me it would be expensive to send back so basically I am stuck with items I don't like. The quality of the clothes isn't great and o won't ever buy from this site again.

I ordered 3 pairs, of socks at the beginning of December and I have only received one pair which finally showed up at the end of January. Still waiting for the other 2 pairs. Have emailed them several times and have been promised that they will arrive. They will not give me a refund. They do not provide a phone number. They do not have a tracking system for their orders. Am so disgusted with them and of course have lost money. DON'T ORDER FROM THEM! They illegitimate. See other reviews. Same problem

Very nice selection. I was in search like these dresses and found on this site that all the items I like the most are there. I'm excited to receive my order

Reason I chose this business:
Seen an ad on FB. Love, love, love your selection.

Ordered 10 items at the end of November 2017. Still have not received 5 items. The other 5 items i did receive did not look like the pictures. I ordered a fluffy long gray sweater. It came in with holes that you can see right through. The sleeves were short, half length and in the picture it was suppose to be down to the fingers. The quality of this site really is awful! I will never buy from here ever again. I really think they steal pictures and try to make items look some what like the item. The sweater was definitely the worse. Not fluffy at all. I could make the sweater myself better than what i received. The tank tops that i ordered... not the same. The dress that i ordered. Not the same. Sizes don't match up either. If your a small, you might as well get a extra large but i would highly recommend no one ever buy from here. You could get better at goodwill and i don't shop at goodwill. No stars from me but i had to put in 1 to submit!