Bellelily

I ordered 11 items that cost me over $200. Only 4 correct items and I have no idea where the other 7 random items came from or why they even sent them to me. It's unfortunate that these people have this fake website with items that do not even exist, as my package was filled with a bunch of random JUNK that I would never buy. I basically just donated over $200 to this person because I didn't get half of what I paid for and there is NO RETURN POLICY. A legitimate retailer would include a printed receipt in your package with return policy instructions. They don't even have a return address on their website and they use a hotmail email address. This site is a scam. Save your money, You've been warned.

My wife ordered almost $300 worth of new clothes for herself and once she opened up the box everything was different sizes. She ordered all smalls and received all large and XL items that were extremely massive on her. When she emailed and asked to send them back or get a return they told her no it would cost us more money and told her to give the items to friends or sell them. Once emailing again they started saying they needed her breasts size and panty size and needed photos of her breasts and panties in order to make sure they sent the wrong size. After going back and forth for a month they have no offered to give 30 refund only and still refusing to take the items back and give a full refund. Worst company we have ever dealt with and even PayPal is having issues getting a refund.

I have ordered few items there, the one has arrived today (yep, 1 month after the order has been placed and paid - but they have mentioned it before you made the order).

The quality is obviously not high, but do you really expect high quality for 8 backs swimming suit? For the price you pay it is ok. Waiting for the second part of the order and then will write the full review.

Absolutely abysmal customer service experience. Needed to return a hat and customer service started "helping" me by haggling about what the refund amount would be instead of giving my options first. They lead with the assumption returning the item would be too expensive and offering me a 15% refund. Emails were exchanged a minimum of 6 times before they admitted they could offer a 40% refund or I could send the item back to China but the address needs to be very specific and insurance needs to be put o the item. When I accepted the refund but let them know I would not be able to write a good review as my experience was poor - they offered me another 10% refund. Basically admitting they were keeping the truth from me from the jump.

My advice - only purchase products based on your exact measurements and be prepared to only accept a partial refund as it is insane to expect products to be shipped back to China on the expense of the purchaser.

0 stars! Ordered shirts in April. I tried to track shipping but said tracking number doesn't exist. Pretty sure they they never shipped it! I tried to contact them through the customer service email with no response. I filed a dispute with them through Paypal because thats what i used to pay for the shirts. They wont't talk to me through the Paypal dispute. They finally emailed me through my personal email to ask me to drop the dispute and then they will refund me. What the Hell? Why would i believe that?
Do not order from them!

Bought Christmas present for my sister (she sent me link to what she wanted) purchased December 6, they charged my paypal account that day, did not received product until January 7th. Only after I filed a complaint with paypal. I ordered a wrap that is nothing like what is pictured. It turns out it's just a long scarf with arms. Three of us tried to figure it out. Trash, since they don't take returns. The blouse, cheap fabric, short in the back, arms are about 4 inches too short. If you want to throw your money away, put it in the trash, because that's where these products will go. We did get a good laugh trying on the wrap so maybe that was worth $36.00.

You cannot return anything you buy from there, they are in China. They will try to placate you with a coupon and a partial refund. They tried to make it right, but I wanted a refund (accidentally ordered two of the same dress and contacted them moments after I ordered to try to fix the mistake.) You get what you pay form

Just got my order this morning of two winter tops. Well im definitely not impressed at all. I mean what did i expect for the price. Looks nothing like the picture they spend more money on advertising then making their actual clothing which is real sad.
I probably could make something better my self with left over rags. And i can't even sew. Now that's saying something.
Company's like this should be shut down false advertising scamers.
Thanks for a waste of $80 and the most expensive paint rags ever

This website is an absolute joke! Bought items in May 19, they were not true to size, nor did they look anything like the website displayed! Obv, a refund was wanted - all sent back in June. I was told to send back recorded delivery, (extra £20 spent) which I done, provided this website and PayPal with the tracking number from Royal Mail - so this went on months, every few weeks I would email enquiring about refund, same thing always said - package still isn't received'! WELL, few days ago (October) the parcel was delivered back to my home address on Northern Ireland, they refused it! & now, offering a 5% refund. NO CHANCE! Nearly 4 months later. The most unprofessional website, selling clothes and shoes that are horrendous! The shoes where covered in yellow sticky stuff! Please, never spend your money on this website!

It's been a good experience so far... although I ordered a couple of things that weren't true to my size but the others were perfect... you offer quality things at cheap prices which is great for young mom on a budget... I like shopping here

Everything on this site is polyester and texture is printed on! Don't be fooled models are not wearing what you receive, there is no possible way! Very disappointed and wouldn't be caught dead wearing this stuff other than on Halloween. Cheapest stuff ever & you pay for something that should be made different. Save your money

I own a boutique & made the mistake of thinking it is like my other wholesalers & wld receive my order promptly... NO! Its awful customer service, the orders ships out separately over weeks and your items arrive months later. In my case after Oct Breast Cancer Awareness fundraiser in my store. Im out sever hundred dollars & I have no product.
They dont allow reviews on their site, so hopefully more ppl read these. I wish I had done my research before ordering, its not clear anywhere on their site it comes from China... I will just stick to my known wholesalers from now in. Expensive lesson for me.

Much nicer quality than I expected! It's a lot of fabric so don't worry about it being too small if you order one in your regular size.My daughter put a black cami under it with black skinny pants and then belted it low on the hips -it looks fabulous.

I have placed an order on december 5th 2016... still waiting for it 3 months later, it 's far from the 7 days that they annonce on their site. I don't know if i will be able to give my Christmas gifts before easter!

After reading some reviews I became concerned for my order, I politely emailed customer service asking if they knew when about my package would arrive and they replied within 24 hours and activated the tracking even though my selected free shipping. I got all 6 items together, a week before they were expected, correct color and size, I noticed on my longsleeve, jacket and swim suit the sizing was a little small but still fit.If you have any questions, politely speak to customer service or try small orders at first

My order took over a month to arrive. Once I did receive it the items were all too small. Their size guide was completely wrong. One of the items had a stain. Customer service offered to refund 10% of my order. They can only be reached through email. It was a complete rip off. DO NOT ORDER FROM THEM.

Horrible, the item came and didn't not fit correctly. After two days of emailing back and forth with customer service, they say international shipping return fee would be too expensive so keep itaybe as a gift for someone, what kind of company does this but doesn't say this ok their return policy? So misleading and disappointing. Never again.

If I could give zero stars I would. They have absolutely no customer service whatsoever. My friend and I both spent roughly $70 on shirts at the same time, they were purchased over 30 days ago. Both of our tracking info says the same "as if April 16th they were picked up by a carrier in California"... there has been no update since then and I have received other packages from places further. We have emailed, messaged and tried to call and keep getting the same runaround. There is no option to request a refund and these people have taken so much money and not delivered their product. Do not get scammed by them like we did.

I didn't know this company is located in China when I place orders. I need to return them, Due to the poor quality, then I was told the shipping costs will be extremely expensive.
If they are doing business in the US, Why they don't have a location in the US that allows US consumers to return the purchase? I believe they have access to/from China all the time. Why as an individual buyer we have to be responsible to pay the extremely expensive shipping costs?
Why the company is not clear about its location and "difficult return police" upfront on its website?
This kind of dishonesty and unethical performing results in damage to US customers.

I ordered several things from their site but they told me they are in 2 packages. I recived the first one and love everything, but I'll be leaving America soon so I would like to receive my second package before it happens..

Seriously the worst company I have ever had to deal with. After a month of waiting for my order I emailed them and They told me my order was out of stock and I could pick something else. Since the item was for an occasion and the occasion passed I told them well since it's out of stock just cancel my order and refund me. 2 days later they sent an email saying it was shipped. I emailed again and said why did u ship it when I said I wanted it cancelled and he said "it's shipped so I can't cancel it sorry". This was 2 months ago... still haven't received it. Don't waste your money they are scammers and I'm glad I only spent 12 bucks...

I purchased 5 white summer beach dresses for my vacation, as you know it's nice to have a few to choose from. Based on my personal measurements and their size charts, I'm considered a size LARGE. I ordered all 5 dresses in LARGE. Upon arrival, 3 were ill fitting & way too small, and 2 were way way to big. I carefully repackaged the items and emailed for a request for refund and the proper address in which to return ship them to. Their response is for me to send them pictures of myself wearing the items and include my bust, waist, & hip measurements because their "sizes are clearly listed on their website"…. And AFTER THAT…. They will offer me a reasonable solution. This is complete BS! DO NOT ORDER!

I ordered a necklace and a women's dress size Large. Took forever to get the items and ended up getting a dress that was clearly two sizes smaller than the average Large. Instead of the necklace I got an infant sized bracelet with stars on it. No returns, no way to contact anyone. Basically money out the window.