• Berkshire Hathaway, Inc.

Berkshire Hathaway, Inc.

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Overview

Berkshire Hathaway, Inc. has a rating of 1.2 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Berkshire Hathaway, Inc. most frequently mention real estate, customer service, and property manager problems. Berkshire Hathaway, Inc. ranks 413th among Investing sites.

  • Service
    25
  • Value
    17
  • Quality
    20
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
24
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How would you rate Berkshire Hathaway, Inc.?
Top Positive Review

“Sheila, Best realtor ever (awesome), Simsbury CT”

Dawn M.
5/15/20

Sheila Gschwind is exceptional in all aspects! She is very knowledgeable about market conditions, quick to handle any issues that came up and went above and beyond for myself and my family! We are beyond impressed and grateful for her guidance in both selling and buying. Sheila is professional, thorough, personable and just a fun person to be around. More importantly, She knows her role as an advisor to her customers better than any real estate professional we have ever worked with. She uses a practical approach to positioning the property, supported by detailed facts and a very experienced steady hand. My advice to others that want to attain the highest value for their property, while minimizing the burden to them personally; engage Sheila as your trusted advisor and broker.

Top Critical Review

“My returned text”

joey s.
10/21/24

I came to you in good faith and you promised a great sale of my house. When you showed up you were very RUDE and IGNORANT. You even called my agent. I think you were butt hurt because you showed up earlier than our agreed time and you had to wait for me. I was very Disrespected. You just gave your company a bad name and I will NEVER recommend you or your company to anyone selling their home! Thank you Ted Musial... And you call me later to sell my house?

Reviews (116)

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berkshire hathaway (37)
Thumbnail of user tonyw526
GB
1 review
4 helpful votes
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May 18th, 2021

After having my car severely damaged whilst being transported to container depot for shipment to England i claimed damages &was finally agreed. When asked if the address the had was the one to send check to I said I prefer wiring g the money. Was told they only do checks? Its the 21st century! I recieved a check &now have to go through the expense & time consuming (6-8) weeks process of getting a dollar check transferred into UK pounds. This is going to cost hundreds of dollars due to the lousy exchange rate give. The worst unhelpfull ucooperative insurance company I've ever dealt with.

Tip for consumers:
Check other companies first

Products used:
None

Service
Thumbnail of user drewv10
Michigan
1 review
1 helpful vote
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December 4th, 2019

We bought a home adjacent to a commercial building managed by Berkshire Hathaway in Cheboygan Michigan. We had issues with snow and garbage container being shoved onto our property. Our garage sets lower than the parking lot that gets plowed in the winter so when the warmer temps hit we have water in the garage. Berkshire Hathaway of Cheboygan Michigan Agents Angela and Audrey showed no responsibility of the issue. We even had the police called on us because we put up a beautiful fence to keep it from being pushed onto our property. The police found us to be in compliance of the property line survey. I wouldn't buy a pair of roller skates from these trouble makers. This has been a 5 year ordeal. We finally got relief from this situation when the place was sold. Amen! What a relief!

Thumbnail of user sidk28
New York
1 review
4 helpful votes
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June 2nd, 2021

Watch out! I worked with an agent from this organization; could have done a better job myself on negotiating. All they care about is getting the $$$$ of their commission. Made several mistakes that I learned from the Seller after we cancelled the contract. THX GOD I got my 10K EM back. Steer clear - Marc Fagen was my agent.

Tip for consumers:
DO NOT USE MARC FAGEN BHHS...

Service
Value
Quality
Thumbnail of user michelel293
Nebraska
2 reviews
2 helpful votes
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October 28th, 2020

Deb McDermott in Grand Island is a horribly, wrenched person to deal with, and I strongly recommend that you don't! She constantly harasses me. I split my rent to coincide with my paydays and it never fails just beflre payday she bombards me with text and or emails asking about the rent. As if life isn't stressful enough these days I get to have this witch breathing down my neck harassing me twice a month! One day her and her handyman came over unannounced (her fault, not the handyman) my son comes downstairs to get something to eat only to find two strangers in his house! She has threatened to evict me and or charge a late fee even though she agreed to split my rent. I try to ignore her but sometimes i'll just ask her if she has forgotten that I split my rent. Every time I get paid my rent is due, it's really not too difficult to figure out. I assume she is a bully by nature and can't help herself from harassing me even though she knows when I get paid.

Thumbnail of user donaldg313
California
3 reviews
1 helpful vote
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May 23rd, 2023

I called Dolores Ingels on accident trying to get a hold of my home owners insurance, She was very rude, and was the involved in the purchase of my house. Instead of helping get the number, She hung up on me.
Very unimpressed...

Tip for consumers:
Lose the attitude, she had the info, rude old lady

Service
Thumbnail of user pissedo116
Texas
1 review
3 helpful votes
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September 5th, 2020

Been at the woodlands location for over 4 years, W3 properties were Amazing! These freaks come in loose rent During COVID and make us pay Again.
We had a special place here until Berkshire came in Now everyone is moving, such terrible people! Get out of Texas Your not Welcome.

Thumbnail of user sethc38
Pennsylvania
1 review
4 helpful votes
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October 15th, 2017

We tried working with Melissa Fox of Berkshire Hathaway Schuylkill Haven, PA office. We attempted to set up dialogue and make an appointment with her after speaking with her in person. She couldn't have been more uninterested. Melissa Fox never responded to our messages or voicemails! We would assume that Melissa Fox and Berkshire Hathaway are independently wealthy and don't take pre-approved buyers seriously in such a booming market. Our advice is to stay away from this office and agent!

Thumbnail of user jenid13
New York
1 review
2 helpful votes
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May 31st, 2022

Arpi was the agent and is very dishonest and unethical.
They tried to force the judge to close on a house today in the middle of a divorce where they were attempting to put 100% of all proceeds in one of the divorcees accounts and refusing to cut a check for 50% of the proceeds to the other party. It didn't close!

Tip for consumers:
Stay away completely

Service
Quality
Thumbnail of user secretl
Kentucky
1 review
1 helpful vote
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March 19th, 2023

This company will call your past landlords, which they say they go by your credit report and credit score. They also will pick your lowest credit score and deny you service. They claim they call the landlords if on your credit only not true, if it's not on my report why did you call them. Plus how did you get that information. To many sneaky peeks and lies. Do not try to rent anything with them. They pick who they want to rent to and do not use fair rental practices.

Tip for consumers:
Look elsewhere

Products used:
Rental

Service
Value
Quality
Thumbnail of user johnr3804
Michigan
1 review
1 helpful vote
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August 2nd, 2021

I would not recommend Berkshire none of the adjusters call you back they are hard to get in touch with and they don't like to pay money and all are a bunch a liers no other insurance company will treat you like Berkshire did me so I recommended to stay always please

Thumbnail of user paulp187
Michigan
4 reviews
32 helpful votes
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April 19th, 2018

How can a company sell a loan buy back the house repair the house and sell the house to their non bank business again. First a house goes into default with low money down and most likely paid more than they could afford the house, house falls into an insurance claim PMI. Bank gets paid full value. Now Zillow gets these to dump back into the market through auction services now is trying to buy houses hires Berkshire (who is also trying to buy USG) to fix the house back up. Then Zillow sells the house buyer gets another non bank loan through Berkshire. Berkshire sells at a higher cost on the back of a bad loan deal incredible right. Is this what the Republicans had in mind by giving tax cuts to businesses at a discount. In our free market system where the wealthy control everything. And turn a blind eye to corruption.

Thumbnail of user shaynac9
Florida
1 review
5 helpful votes
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January 21st, 2021

No one rent from Berkshire-Hathaway ever unless u wanna b harassed and illegally evicted. U rent from them u end up goin thru what we're goin thru. Not worth lettin them scalp u. Steer clear of Berkshire-Hathaway real estate bc of Mary Rose Bianchi she's the blemish on the company's $#*!. Let Mr Buffet find out what she's been doin I bet he won't take too kindly to her makin them look $#*!ty. She's breakin laws left and right and gettin away w it. So I'm puttin it out there so everyone can b forewarned and not get $#*!ed by this $#*! w a Broom perpetually up her $#*!.

Tip for consumers:
No one rent from Berkshire-Hathaway ever unless u wanna b harassed and illegally evicted. U rent from them u end up goin thru what we're goin thru. Not worth lettin them scalp u. Steer clear of Berkshire-Hathaway real estate bc of Mary Rose Bianchi she's the blemish on the company's $#*!. Let Mr Buffet find out what she's been doin I bet he won't take too kindly to her makin them look $#*!ty. She's breakin laws left and right and gettin away w it. So I'm puttin it out there so everyone can b for

Products used:
An apartment.

Thumbnail of user danielk261
Kentucky
1 review
2 helpful votes
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June 6th, 2018

I have never been more dissapointed in my life they are very unprofessional and i have been here a month and still have no dish washer microwave and all the drains are stopped up and no copy of the lease and the office is bogus and not where they say it is i would highly reccomend that you stay away also when we had the water tunned on the whole place flooded what a joke

Thumbnail of user stevef771
Utah
1 review
6 helpful votes
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December 29th, 2020
Verified purchase

Horrible customer service! I bought the Berkshire Hathaway Travel Protection due to 2 uncertainties: COVID-19 and my wife's unpredictable work schedule. One month before our travel date, my wife's employer requested she reschedule her vacation due to urgent work matters aggravated by COVID-19. When I called Berkshire Hathaway customer service to explore the options of using my travel insurance due to employment conflict, something clearly advertised as protected by the Berkshire Hathaway Travel Protection, the guy I talked to was rude, curt, unprofessional and not helpful at all. After being on the phone with him for 5 minutes, trying to explain our scheduling conflict situation, I finally just hung up on him when he accused me of insurance fraud! He was an asinine charlatan! I will NEVER use Berkshire Hathaway Travel Protection or recommend them to anyone!

Tip for consumers:
Don't use them! Horrible customer service!!! I bought the Berkshire Hathaway Travel Protection due to 2 uncertainties: COVID-19 and my wife's unpredictable work schedule. One month before our travel date, my wife's employer requested she reschedule her vacation due to urgent work matters aggravated by COVID-19. When I called Berkshire Hathaway customer service to explore the options of using my travel insurance due to employment conflict, something clearly advertised as protected by the Berkshir

Products used:
Travel Protection

Service
Quality
Thumbnail of user screwy13
Illinois
1 review
2 helpful votes
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July 5th, 2023

B.S.is owned by Google. My $350k invested in total updatez in 2 his lot was sold for 50k w buyer's agent and mine getting 7+% each
I got screwed big Tyme! All b.h.cared abt w selling it fast et getting $. Never use them again. Stay away from thez crookz. B warned. Hunter

Thumbnail of user jc109
California
17 reviews
31 helpful votes
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March 8th, 2017

Chocolate eaters be aware of See's Candies. I would purchase their dark chocolates on a regular basis. I was recently informed that It contains GMO ingredients. Yuck!

Thumbnail of user loreeb3
Washington
1 review
1 helpful vote
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December 7th, 2021

Called 3 times since Nov. Trying to get policy stopped. Noone gave the same info. Wait times to different departments crazy. And then not even the right department!
Still waiting!

Thumbnail of user elaineb423
Connecticut
1 review
0 helpful votes
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December 21st, 2020

Very pleased with our realtor agent, Natalya Cruz. She was professional and very helpful answering my questions when I called, found the right house I would recommend Berkshire hathaway.

Thumbnail of user victoriac1039
California
1 review
2 helpful votes
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December 22nd, 2022

If you are a salesperson you need to read this! I originally found a Berkshire Hathaway in the valley but lived on the Westside. Due to the drive, I decided to join the Beverly Hills branch. When I went in to sign up, they charged me $2,600.00 but that's not the worst part. The split was 60/40 and the manager was a total n'aire due well since his mom carried the torch into Real Estate. I DID NOT EVEN GET MY OWN OFFICE! Moreover, they never changed my license address with the Real Estate Board to the Beverly Hills address. I asked the manager if I could have a female coach. He said no and put me with a guy. The guy taught me an old method called "farming" where you door knock. It was humiliating and a disgrace. They gave me no training, their office meetings are just a bunch of "fluff" and they will overcharge you. Remember, you are starting your own business so you will be needing: business cards, posters, signs to post for open houses and the like. They will not even give you a lead or let you sit on an open house. If they are treating their agents this way can you imagine what they do to their customers? I completely understand why they have 1.5 stars! They are so unprofessional and haphazard. Warren Buffet? NO THANKS!

Tip for consumers:
If you are a new sales agent, I recommend going with someone you know.

Products used:
I had to get professional photos which was $600, buy all of the Berkshire/Hathaway merch and pay for my own parking without so much as a small office. They are charlatans.

Service
Value
Quality
Thumbnail of user jadee25
GB
1 review
2 helpful votes
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September 22nd, 2020

They advised me I had 7 days to pay a change of address fee, they then proceeded to cancel the option to pay online, said I couldn't pay over the phone, made life SO difficult and then cancelled the policy anyway, now I have a cancelled insurance on my file and am being charged through the nose! I'm a single mum and this pushed me into financial difficulty - they DO NOT care about their customers, they are only out to make money and will stamp on any little people with no due regard! I beg you, DO NOT USE THEM OR ANY OF THEIR COMPANIES!

Thumbnail of user sandyj65
Tennessee
1 review
1 helpful vote
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July 20th, 2018

Extremely pushy, does not respect th tenant all! Wants to come and view the property and even tho we told her how sick the family has been, still pushy and down right rude!

Thumbnail of user madelanab
Illinois
1 review
0 helpful votes
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March 15th, 2019

Brenda Tovson was paid $4500. 00 and did nothing have not heard from her for months want her to donate the money to charity she should be ashamed of her self.

Thumbnail of user kylied10
South Carolina
1 review
2 helpful votes
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September 5th, 2017

After signing a lease on August 28th under an Agent from Berkshire Hathaway, we were told in rude text messages we could not have the house on August 30th even though we had until Sept 1st to secure deposit. We were treated extremely rude, cut off, cursed at and after we had already made arrangements to transfer utilities and change our childs school. I would not recommend working with this agent out of the Simpsonville, SC office. We have the signed contract and took it to a Judge who said legally we could still get the house, but who in their right mind would lease from a person who treats you like gold before the lease and like trash after. Reported her to the BBB, Real Estate Licensing Board, the Judge and left message for her Broker in Charge. They wouldn't even give us our $57 dollar app fee back after breaching the contract. Now we have 2 weeks to find a rental and they wasted a week of our time.

Thumbnail of user giab5
New Jersey
1 review
0 helpful votes
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April 24th, 2019

My experience at Berkshire Hathaway with Robert Anderson was extremely satisfying. He was honest, helpful, mindful of my wants in a home, informative, and he made the process effortless and pleasant.

Thumbnail of user richardp225
Colorado
1 review
2 helpful votes
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February 19th, 2018

We purchased workmans' comp through this company. The monthly premiums were based on the total gross earnings of the employees. I guess they felt they didn't make enough and billed us for an insane amount at the end of the year (which would come out to 2/3rds of what our employees made). I've paid every time, as promised, per our signed mutually agreed upon contract; and this final bill was a little sketchy to say the least. I've asked several times to show me a signed contract which would note any type of "minimum." They will not provide the evidence and attempt to revert to bullying tactics to attempt to get an unlawful payment. I wish I could say they had "hidden fees" but really, they just try to steal from their customers. Obviously, they didn't get any extra money out of me, and they still haven't produced a signed document or contract (which is completely unethical). They're professionalism is, well, wanting. As soon as you push back and ask for evidence, they'll hang up the phone. Beware of this company.

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Berkshire Hathaway is a multinational conglomerate holding company headed by its President & CEO, Warren Buffet.

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