I gave it a 1 but that is generous set the dozen berries with 4 dipped pretzels to my daughter-in- law for mother's day. The strawberries were not fresh they were frozen and mushy. This ruined my day as the gift giver and not an experience you would want as the receiver. The pretzels were good but the strawberries were the gift. With shipping and all it was 77.93 not cheap for a gift that did not please
When i ordered my gift and it was delivered the box did not contain all of the product that was ordered. When i called they were very polite and listened and made the correction to my order that same day. The coolest thing (no pun intended) was that the corrected product was delivered the next day. Now that is customer service, thank you very much for making a great Mothers day.
A Christmas GiFT. A dozen chocolate covered strawberries with decorative as snowmen.
The chocolate wasn't dipped or attached to strawberries. Couldn't tell they were decorative at all. Taste was just 'okay'. Needing to eat with spoon to scoop chocolate & strawberry. Recipient felt bad for me, so no picture. I've ordered many times with this being first issue. Will still order again and be sure to get pictures!
I received my 1/2 dozen gourmet dipped strawberries on Valentine's Day which were a gift for my girlfriend. I opened the packag only to find out that what was received was far from gourmet. Strawberries were upside down, nuts were all over the package, and overall look was not appetizing at all. I was so embarrassed that I went out to a local chocolate store and bought another 1/2 dozen strawberries for half the price that were much more presentable. First and last time I will use your company.
I tried to order the 24 Roses and 12 berries for my wife. The very hard to understand phone sales lady started out ok but I had to ask her to repeat a lot during the conversation. I had gotten an email offering 30% off my purchase and sh finally accommodated me with a good offer of $44 for the flowers and berries. Here is where it all came apart. You have to get the flowers and berries delivered on 2 separate days (so now you pay 2 delivery fees). That was $15 fee for the flowers and $10 for the berries. There is more... you get charged for the boxes they are delivered in. That came to an additional $29 dollars and when you add the processing fees and taxes the grand total came to over $100. This lady didnt speak very good English but was well trained in ripping people off. DO NOT CALL YOUR ORDER IN. STAY AWAY!
I had bad customer service when I called to inquire about the additional fee to have it shipped on a particular date. Then the address was changed automatically, changed a suite number was added.
I get an email that the package was delivered, but when I google what the suite address is that is another office which has a different name than the one I mailed it to.
I should have gone with Edible Arrangements after having paid a total of $45 for 6 strawberries.
I definitely do not recommend Sharie's Berries!
Ordered strawberries and cheesecake for Mother's Day. I knew that Sunday would be busy, so I asked for it to be delivered on the Thursday prior. Guess what? Today is Mother's Day and nothing has been delivered! Not only that - Customer Services won't answer the phone.
I ordered strawberries for Mother's Day ahead of time just to be safe. I was suppose to get them the day before, but never did. And here it is, Mother's Day, and no chocolate covered strawberries for her. A waste of money if you ask me.
I was very disappointed in my order. I ordered two dozen of chocolate covered decorated strawberries and was told one price then it came out to be higher which I still got despite my frustrations and the higher cost. Once I received my strawberries the cup they were put in was almost twice as big and some of the chocolate was cracked and coming off. This was my first and last experience with this company. I will stick to my Edible Arrangement strawberries because I don't have to pay high shipping and the strawberries are almost twice the size of Shari's Berries. I choose to give them a try because of a recommendation but it truly wasn't a good one.
Never Using this joke of a company ever again order 2 weeks in advance for Valentine's Day and now they say won't be delivered till the 15th. When I tried to call on hold forever just hang up and then when I try calling back keep getting disconnected $#*! this place
I never received them! Called today 2/15/2019 and was told they were being sent today. I said never mind that give my man his money back! They said they would still send me the chocolate dipped strawberries. It's 6:17PM I leave work at 6:30 never seen them. Lol! I knew this was a joke and I'm a blogger I will make sure this gets out all over the blogs!
I called and order flowers and chocolate covered Strawberry for my wife. They were to be Valentines gift as well as a feel better soon gesture. My order was to be delivered to her at work on Saturday the 13th.No delivery was made. I called customer service and spoke to a male foreigner whom I could not understand also he was talking real close to the microphone so our conversation was also blurry.The gentleman would not give me his name or employee number which I felt was strange since he was a customer service representative. He agree the delivery was not delivered which ruined my n my wife Valentine. Got my $ refunded however I still feel cheated some how
We used to buy around 15 arrangements a year but since they were sold to 800 Flowers they are horrible. The local vendors they use are unable to make the same quality and not even close to the same appearance. Desperately looking for another option now. Shari's Berries is just not the same
I would have given it 0 STARS if I could! This was the worst Experience I ever had with a business, and I am one to never complain, but this was embarrassing to say the least. The Presentation was CHEAP for the amount of money paid, The Flowers were drooped and looked almost dead, I had to tape their necks to hold them straight, and the chocolate covered strawberries were all cracked and broken. Sadly, that wasn't even the worst part! The strawberries smelled sour and they were ROTTEN! Tried to give a nice gift for Christmas, and I paid the price of embarrassment. I don't know how this place is even still in business with a 1.3 Star rating. Here's another bad one!
My husband was so excited about his gift this year, until I opened the box. Talk about catastrophe! Over half the strawberries chocolate was cracked and broken off, this picture is what they looked like as I opened the box. And the strawberries were mushy. I wouldnt have even given a star honestly.
My husband ordered the chocolate covered strawberries and cherries. The strawberries were all different sizes and the strawberries sort of sizzled in my mouth like they were injected with something. We will not be ordering from this company again. I bought my daughter some at Publix and they were cheaper and much better.
I have ordered thousands of dollars worth of products on numerous websites and was trying to order berries to be shipped to Canada. The website charged me for the berries, but then told me they could not deliver them to Canada. This was the worst website I've ever used and the worst customer service ever! I gave 1 star only because minus stars were not allowed. 30 minutes on the website chatting with tech support was followed by 36 minutes on the phone trying to undo the screwup of the website & online chat support, and the result was having to repeatedly demand a refund. I will never use Shari's Berries again and implore you to stay away from them as well!
In the past, I have found the berries to be of high quality, but this experience was a nightmare. I won't be back.
Order #
Mike from Texas
My boyfriend ordered and paid for flowers and Shari's Berries for me for Mother's Day. They were supposed to arrive on Friday since he ordered them on Tuesday. They never arrived. There was no phone call, email, nothing. When he called, they told him there was a problem with my address. Never mind the they had delivered them here before. Anyway he called and canceled it on his credit card. The customer service is terrible!
I order the strawberries 🍓and 24 roses I was very disappointed in how the the strawberries tasted sour and old and for the price I paid ova a 100$ I would expect them to taste flavorful which was the main reason of purchase my order taste completely old sour very disappointing
Chocolate 🍫 was okay 👌
Roses 🌹look beautiful but some hung over already like they about die
Special delivery charges were applied that I SPECIFICALLY did not request. The exorbitant regular delivery charges were not shown in the order review. And additional ridiculous delivery charges with goofy names were added on top of that. The final price was 2.5 times the advertised cost. I should have come to this review site first!
Answer: Because they f@ckimg suck, that's why. Once they get your money, piss off. They charged me 4 times for my order and never responded to any of my emails.
Shari's Berries has a rating of 1.4 stars from 2,106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 61st among Candy sites.