Shari's BerriesReviews 2,114

I purchased an order of a dozen chocolate strawberries from sharis berries for my cousins birthday. I paid $30 in shipping and handling because I ordered them the week I wanted them delivered. This was a lot for shipping and handling but I really wanted to give my cousin a special birthday not only did the strawberries never arrive but I was also charged for them. I called shari's the day before the scheduled delivery and there wasn't a problem. Every customer service employee I spoke with put me on hold numerous times and yet still couldn't tell me what the issue was. This was by far the worst experience I've ever had with ordering anything online

Ordered from sherries berries 12 strawberries for valentines day for my wife.The were full of condensation. Where were the tops? The entire strawberry was dipped so when my wife took her first bite it was you guessed it a top of the strawberry. 2 out of 12 of the strawberries were no bigger then a 50 cent piece. She bit into a second one after she cut it up and it had a bad taste too but not from the top of the strawberry this time. I complained and I was glad I used paypal for the order. I was able to get my money refunded. This is a waste of money and time. The shipping charge was high too but this is not disclosed until you make the purchase. Below are comparison pic's. Picture 1 is what they advertise picture 2 is what I received...

I called and order flowers and chocolate covered Strawberry for my wife. They were to be Valentines gift as well as a feel better soon gesture. My order was to be delivered to her at work on Saturday the 13th.No delivery was made. I called customer service and spoke to a male foreigner whom I could not understand also he was talking real close to the microphone so our conversation was also blurry.The gentleman would not give me his name or employee number which I felt was strange since he was a customer service representative. He agree the delivery was not delivered which ruined my n my wife Valentine. Got my $ refunded however I still feel cheated some how

I received a Valentines order from my girlfriend 2 doz. Choc dipped strawberries. Due to the harsh winter storm affecting the DC Metro area my order my have gotten frozen during transit. After a few days the berries did not taste very good. I wrote to Shari's Berries as this was a gift. There service was impeccable... they sent a new shipment which tasted fantastic. This door to door responsibility for customer satisfaction is what's missing in most companies these days. Rick - Arlington VA

I ordered strawberries and cake pops for my boyfriend's birthday. They charged me about $15 for standard shipping along with another $20 for early morning delivery. They promised that the package would be received by noon, by 12:30 I called, since my boyfriend was leaving work at 1. I was advised they could not tell me what happened to my package but promised it would be received by evening time. Unacceptable, I cancelled the order.

Don't order from Shari's Berries unless you want a TON of SPAM emails. A friend used my paypal account to order his wife some high price strawberrys and now I get a lot of BS emails from Shari's Berries. I have filed a complaint with Paypal who is also investigating. Because of their practice, I have personally stop 14 orders going to Sharri's Berries and will continue to spend the word to everyone that they send unsolicited SPAM emails. Please spread the word and don't ever order from Shari's Berries!

My husband ordered these for me for Valentine's Day. It was a first time order. I was excited and so was my grandson who happened to be at my home when the package arrived. I shared them with my family and we all had the same opinion... YUCK. First of all the strawberries I received looked NOTHING like the advertisement. The berries were not consistent in size. A few were huge and most of the others were quite small. The inside of the box was sticky and flecked with drops of juice making it difficult to open the box and the berries very wet and sticky. I cut one of the berries in half so my 3-year old grandson could eat it more easily. All the chocolate fell off and there was a leaf imbedded in the chocolate. The other berry we divided was green throughout. My berry was rotten and mushy. The chocolate was asterisks and the berries tasted old and rotten. While I appreciated my husband's thoughtfulness I told him to not bother ordering from Shari's Berries again. He agreed and was frustrated that he spent so much money for such a poor product. And he was disappointed that my Valentine's Day gift was not up to his standards of typical gifts for me. Do NOT waste your money. They're going In the trash.

Although they were delivered on time this past Valentine's Day the strawberries were no better than those sold in the local grocery store, even worse. They were small and tasted as if they had been frozen since they were very watery and tasteless. To make matters worse two of the four pretzels were broken. Furthermore one cannot email a complaint on their website, no such site! I'll probably call them but expect little sympathy.

First the good: I did like the way that the strawberries were covered and didn't have the green tops on them. Very nice presentation for the berries and the cheesecake. Was delivered on time. Spa package was a nice touch.
Now the bad: If my order was the normal for service I will NEVER order from Shari's Berries again and recommend no one else does either. The flowers were not anywhere as full as the ones in the picture. So much so that it made the vase look too big for the flowers. Had to go and buy more flowers at a local florist to fill in the vase. I would of had better flowers if I had of bought the $15 dozen at local grocery store (and I don't like grocery store Roses). The roses also aren't lasting very long. 2 of the strawberries were good, but 4 were not ripe enough so instead of sweet they were more sour. I don't event want to get started on the cheese cake... WAY WAY WAY to much flower as a thickener in the cheesecake, gross. You can get the same quality at a local gas station bakery. Defiantly not what I expected from what should be a reputable company. I wouldn't of paid more than $25 for this whole thing (including shipping) if I had of had a sample and known. WAY over priced. Paid for for $86.95 ($102.94 after shipping). Very unsatisfied. I've ordered from other online flower places and been very satisfied.

I ordered twice from this site and both times the orders were for gifts. The first time I ordered a gift for New Years Eve for a friend, I got a coupon and thought I was saving so much, the order was for 6 chocolate covered strawberries and 4 chocolate covered caramel pretzel rods. They came when they said they would be, the day before New Years Eve, but when I opened them they were all small and some were smaller, different sizes and looked nothing like the picture and all 4 pretzels were broken. I did contact the Customer service and they were nothing short of wonderful. I did get a replacement order for no extra cost and the replacement was wonderful, I should say the stawberries were great, the pretzels were all broken again. The problem was I didn't have the gift when I wanted it
So I thought I would try it again, silly me, I ordered for a gift for my husband for Valentines day, half a dozen chocolate covered strawberries and 4 chocolate dipped cookies. Once again they were delivered in plenty of time but the strawberries were all uneven in size, also very small, the cookies were fine and tasted good. Here I go again off to customer service, well instead of giving me a choice of a replacement order or a refund they took it upon themselves to just give me a refund, minus the $15 shipping cost. Once again the gift was not as good as it should have been. I do love their strawberries but if I ever get the crazy idea to order from the again, it will NOT be a gift or on a holiday.
Sincerely, rosfleis