Getting married has become so expensive these days. It's crazy! That's why I turned to BB in the first place. I must say that their prices are relatively convenient but not as convenient as I expected. Well, you know what they say - it's all relative.
No complaints whatsoever about the quality of the products I bought so far. With that said, their customer service is not so fast to answer. The representatives are kind and helpful, don't get me wrong. But it seems there are just not enough of them.
Ordered this piece of jewelry last month and it looks as I expected. This shop looks to have experience in the field. I wish they had added a phone number on the website. Communication would be a lot easier.
I appreciate that they have a blog section on their website. It's filled with useful information about diamonds and jewelry trends. However, they should update it more frequently. Regardless, I still trust their expertise and love the piece I purchased.
Those of you considering Best Brilliance should make a purchase confidently. It's a brand that has been operating consistently for several years. Personally, I generally look for reliable brands, even if I have to pay a bit more for the products I want.
It's not only that their product prices are good: they also provide free shipping and free returns! I had an issue with one of my orders but had no problem returning it. I also got the new shipping super fast..
Some people are reluctant to buy jewelry online because products are expensive sometimes. It is the case with me, yet Best Brilliance managed to convince me with their free and insured shipping. This is how they stay head and shoulders above competitors.
Dealing with this jewelry shop ended up being a great experience for me. When I asked for an update about the shipment, an agent replied very fast. I view their pricing as fair, considering the high-value products. Keep up the good work!
Their customer service went above and beyond to answer all my questions and guide me through the customization options. Even though it's an online shop, I felt valued as a customer. The quality of the necklace is outstanding, and I can't wait to show it off.
Am I the only one who's having some browsing problems with this site? I find this rather annoying. Too bad, I really enjoy what they have to offer. I even bought a couple of rings for my wife from this site. But the 'user experience' is not the best, I must say.
Best Brilliance has a rating of 4.6 stars from 156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Brilliance most frequently mention customer service, engagement ring and mobile app. Best Brilliance ranks 9th among Engagement Rings sites.