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Betterjewelry

How would you rate Betterjewelry?
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Massachusetts
1 review
1 helpful vote
Follow Lynda L.
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Thinner than expected
February 10, 2021

I thought, for the price paid, the bracelets would be thicker. I sent my review. I also thought they were pretty. But I notice they only post reviews where the patrons are completely satisfied! I'm sure there must be some people that are not completely satisfied! I find this to be deceptive.

Date of experience: February 10, 2021
New York
1 review
0 helpful votes
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Love my gold bangle
February 10, 2020

I had been looking for months at various websites that sold West Indian gold bangles and Better Jewelry's reviews were very good and so I decided to go with Better Jewelry. Their prices were decent and if you spent a certain amount, you'd get a free silver necklace. It took about a week to receive my bangle from the order date. My new bangle is very pretty and shiny 14k gold. Its thicker than I thought it would be and it has a nice pattern engraved in it. I bought a size 7 1/2 which fits me just fine. It's a beautiful bangle. However, the delivery experience by USPS was not so beautiful. The post office mislabeled my package and sent it all over the place before I finally received it. I was very worried that it might get lost or stolen in the postal system and I was so relieved when I did get the package. I don't think it's a good idea to have "Better Jewelry" on the package

Date of experience: February 10, 2020
Georgia
1 review
0 helpful votes
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Excellent Company
September 7, 2022

I've been purchasing bangles from this company quite a bit. The quality of the items I have purchased are excellent. I would recommend purchasing the thick bangles. I have also had one to break and the company was more than happy to send me a new pair.

Date of experience: September 7, 2022
New Jersey
1 review
0 helpful votes
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Cute ring... just as advertised!
May 26, 2020

I contacted this New York company when Covid 19 was really widespread in New York... they quickly responded that they were closed due to the virus... I appreciated the communication... thanked them... and as soon as they reopened their online sales... they notified me... I ordered and am not disappointed... loved the personal touch

Date of experience: May 26, 2020
New York
1 review
0 helpful votes
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Oh lucky day!
June 10, 2021

I received my bracelets on June 9 2021 I was so happy to see my silver bangles... they were so beautiful I am so happy thank you better jewelry for your expertise and speedy work on getting me my Bangles on time and so shiny and new thanks again love them so much!

Date of experience: June 10, 2021
California
1 review
1 helpful vote
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Extremely Satisfied!
May 20, 2019

I ordered a pair of West Indian Bangles for my granddaughter and they were too heavy and big. I returned them and received a full refund with no hassle, no fuss and the customer service was very professional. I reordered a different pair and they are perfect and the price was right!

Date of experience: May 20, 2019
New York
1 review
0 helpful votes
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The best in silver jewelry!
May 23, 2020

I have been buying silver jewelry from Better Jewelry for years. I have five sets of the West Indian Bangles. I have brought two name chains, numerous cuban chains with pendants and a name bracelet. Their silver doesn't tarnish.

Date of experience: May 23, 2020
Georgia
1 review
0 helpful votes
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Good Company, great customer service and quality work. I order a bangle for a friend for Christmas and it arrived on time and the quality was great. There was a mixup in the size but they did sent out another bangle and I wound up buying both.

Date of experience: December 28, 2021
Texas
1 review
0 helpful votes
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Outstanding
March 5, 2021

Betterjewelery made this experience easy and enjoyable! They even responded to a question I had about the shipping. This was a gift for my brother. What a surprise and the quality is outstanding! I will definitely be purchasing again.

Date of experience: March 5, 2021
Connecticut
1 review
0 helpful votes
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I haven't received any notifications on my order since I've placed it. No arrival information or notification, that's the problem I have. I can't rate the jewelry because I haven't received it and I don't know when I'll receive it.

Date of experience: August 16, 2019

Overview

Betterjewelry has a rating of 4.3 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Betterjewelry most frequently mention customer service, silver bangles and great quality. Betterjewelry ranks 10th among Custom Jewelry sites.

service
12
value
13
shipping
13
returns
5
quality
12