• British Heritage Brands

British Heritage Brands

Is this your business?
Write a Review

Overview

British Heritage Brands has a rating of 3.6 stars from 97 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with British Heritage Brands most frequently mention great quality, british heritage, and fast delivery. British Heritage Brands ranks 2nd among Memorabilia sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Quality
    9
How would you rate British Heritage Brands?
Top Positive Review

“Great Great Experience”

Veronica W.
12/1/19

British Heritage was the only one on the entire internet that had this London Jacket. Not even Amazon had this product! Reasonable price, shipped immediately from England to Los Angeles, got the jacket in days, perfect condition, very smooth transaction! I would definitely do business with them again! The best!

Top Critical Review

“Absolute con, ghastly company, they won't respond to anything, either email, text or phone!”

Migle H.
6/26/21

This is an absolute con. Only buy if you are absolutely certain of your size (and their sizes do not follow usual UK sizes either!) as it you need to return or exchange anything they will not respond to anything, by either phone, text or email. They go completely radio silence. I bought 2 sizes in the same item, and would like to keep one, but need to return the other, but there is simply no response from them and I was within their notional '14 day rule' that is an absolute joke! For Cambridge tops I would go for Ryder & Amies who are actually based in Cambridge and tried and tested - much better quality material too.

Reviews (97)

Rating

Timeframe

Other

Thumbnail of user catrionam13
GB
1 review
0 helpful votes
  • Send Message
October 15th, 2021

Ordered a hoodie which arrived in just a couple of days. It's great quality and has washed really well too. Very happy with my purchase

Service
Value
Shipping
Quality
Thumbnail of user burlam
GB
1 review
1 helpful vote
  • Send Message
December 18th, 2020
Verified purchase

I purchase an item from their site on 11.12.2020 and even in 18.12.2020 I didn't get anything. The phone number is swiched off.

Thumbnail of user karind45
Austria
1 review
0 helpful votes
  • Send Message
December 15th, 2020
Verified purchase

Very fast delivery, hoodie looks good, seems to be good quality. Thanks for the little present, which was included!

Thumbnail of user howardc245
GB
1 review
0 helpful votes
  • Send Message
December 30th, 2021
Verified purchase

Excellent delivery and despatch service. Order a few days before the festive season, delivered before Xmas.

Thumbnail of user dawnh422
North Carolina
1 review
1 helpful vote
  • Send Message
August 29th, 2019

High-quality product with fast shipping. Would highly recommend this seller. Would buy from again. Thank you!

Thumbnail of user latoyam66
Netherlands
1 review
0 helpful votes
  • Send Message
April 18th, 2021
Verified purchase

Thank you so mutch.
Very happy with my Oxford sweater.
Was deliverd very fast to the Netherlands Amsterdams with in 7 days.
Will buy more from this webshop.
Very happy costomer:)
Thank you

Thumbnail of user arlenel57
GB
1 review
1 helpful vote
  • Send Message
September 4th, 2020
Verified purchase

Very happy with the service and very fast but not happy that I have to write a whole essay just to describe this experience.

Thumbnail of user michelles1877
Arkansas
2 reviews
0 helpful votes
  • Send Message
March 10th, 2021
Verified purchase

Very easy to find what I was looking for and to order it. Received hooded sweatshirt faster than I thought I would. Will order from them again.

Thumbnail of user jamesm2769
GB
1 review
0 helpful votes
  • Send Message
February 24th, 2020

Not a lot to say really, ordered a specific cap. Item arrived in a couple of days and in as-new condition. No problems!

Thumbnail of user dianney7
California
1 review
1 helpful vote
  • Send Message
August 31st, 2019
Verified purchase

Good quality and great designs. I was delighted to find items I did t get a chance to buy the last time I was in London.

Thumbnail of user summerc59
GB
1 review
0 helpful votes
  • Send Message
January 17th, 2021
Verified purchase

My item is yet to arrive, therefore, I can't review the product however, I was expecting my item by the end of the working week latest.

Thumbnail of user jasonv107
Netherlands
1 review
1 helpful vote
  • Send Message
September 1st, 2019
Verified purchase

Excellent and fast customer service when you have a question, very friendly and fast delivery. Recommended!

Thumbnail of user agas4
GB
1 review
0 helpful votes
  • Send Message
February 15th, 2022

Great quality product! Super quick delivery! Exactly what I was expected to be! Highly recommend! Thank you!

Thumbnail of user lw482
GB
1 review
1 helpful vote
  • Send Message
October 5th, 2020

The order was easy in line and received quickly, well packaged. Attractive products at a very reasonable price

Thumbnail of user maureenl72
GB
1 review
2 helpful votes
  • Send Message
July 24th, 2019

Excellent all round service, I would highly recommend this seller, my son was very pleased with his gift

Thumbnail of user sharonc447
Ohio
1 review
1 helpful vote
  • Send Message
September 5th, 2019
Verified purchase

Quick shipping, items were received well. Good prices on everything. Happy customer. Will order from them again.

Thumbnail of user carolh752
GB
1 review
0 helpful votes
  • Send Message
July 5th, 2020

Hufflepuff hoodie requested next day delivery at 4pm for a gift, it arrived well presented in a nice British Heritage Box.

Thumbnail of user marketak4
Czechia
1 review
0 helpful votes
  • Send Message
December 4th, 2022
Verified purchase

My order is still on process, for almost a week! Your company is still on strike and I don't have my christmas prrsent yet!

Thumbnail of user nb299
GB
1 review
1 helpful vote
  • Send Message
August 8th, 2022
Verified purchase

I ordered a hoodie from them, but it never arrived.
They don't reply to emails at all.
Of course, no refund.

Thumbnail of user crystalc731
Canada
1 review
0 helpful votes
  • Send Message
June 21st, 2022
Verified purchase

I paid extra for tracking with this shipment and I have yet to receive ANYTHING.
Will not be ordering again.

Thumbnail of user bertaf5
Spain
1 review
0 helpful votes
  • Send Message
November 15th, 2021
Verified purchase

They cancelled the order for no reason. No excuses recieved. Not satisfyed with my experience.
Not happy with it.

Products used:
None. Never recieved the order. They cancelled.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marioc348
GB
1 review
0 helpful votes
  • Send Message
July 11th, 2022
Verified purchase

I ordered an Oxford on July 4 and nothing has arrived, I feel utterly robbed. No answer from anyone

Thumbnail of user ashley6
GB
1 review
0 helpful votes
  • Send Message
October 31st, 2021
Verified purchase

Great quality badge for a great price. Will definitely use these again. Many thanks

Thumbnail of user kelleyh210
GB
1 review
0 helpful votes
  • Send Message
December 23rd, 2021
Verified purchase

Product is great quality and the service and delivery spot on.

Thumbnail of user alanm959
GB
1 review
0 helpful votes
  • Send Message
April 15th, 2022
Verified purchase

Great service, fast and well priced. In stock unlike the official store and well packaged.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about British Heritage Brands?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about British Heritage Brands?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business