BH Cosmetics

The cosmetic products I've bought are always bundled securely. That's more than I can say for some of the other cosmetic products I've tried. When you order from BH Cosmetics, you know what you're going to get. Please keep delivering quality over quantity

I placed my order 11/24 and it is 12/18 and still no package and based on the "tracking number" it has not left the warehouse but my money sure did leave my account in a hurry! I ordered 5 items and have yet to see one. Customer service hasn't responded to my message I sent a week ago. Purchase at your own risk.

I ordered 6 products from Bh and honestly thought the 5 star reviews could not be for real but to my amazement the packaging, palettes and products they contained are wonderful. I usually purchase lines that are much more expensive but am now on disability and on a budget. I am so happy i decided to take the risk and save some money. It was well worth it. I am not at all disappointed. All i can say is why pay more when there is no need to. Bh is the bomb.

I have ordered from them at least twice, and each time the package has taken longer than expected. I absolutely love what I have gotten from them, the mascara I'm still on the fence about but everything else I love. The packaging it's shipped in is amazing, everything came perfectly packed no damage. I sent an email asking a question to them and received a quick response. The eye shadows are so pretty and have such great color. The lip pencils and liquid lipsticks are so pigmented and have great staying power. Overall, I would recommend ordering very early and paying attention to the sales. I would order again and suggest this company to others.

I was looking for a brush set that had a little bit of everything. I was tired of buying okay quality brushes at Wal-Mart that weren't giving me the results I was looking for. I found these brushes on BH cosmetics.com and they are absolutely gorgeous! The color alone caught my eye and the case is so handy. I don't have to leave my brushes lying around or in a container where they can be spilled out. They're organized very nicely. These brushes wash very easily and pick up a great amount of product. I do plan on buying more brushes from this website as they are very wonderfully priced. I didn't need customer service for any reason as I was so happy with the product purchased. Thank you BH cosmetics!

I will never buy anything from them again. I purchased two brushes and they fail to arrived in expected time and when i try to log on to the site I'm not recognized. I can't reset my password because they don't recognize my email yet still everyday they are sending me emails to which they "don't recognize" First and Final purchase!

I placed my order for the Bubzbeauty Be make up palette on October 2nd 2016 and the palette arrived to on October 13. I was amazed by how quickly the shipping was from California to Alberta Canada! What's even more amazing is that I ordered the palette 2 days after they just released and posted the item for sale and the palette was sold out in 5 days. The crazy part is that 3 of my other friends in Alberta also got their palettes delivered the same day as me. The palette is so beautiful, very affordable and carefully packaged.

All in all I will definitely purchase from BH Cosmetics again in the future.

I ordered BH Cosmetics products for my mother-in-Law this Christmas, since I know it's her favorite. The product arrived in only a week after placing my order. It looks like it's packaged securely. It should make her happy.

It was the worst experience ever, I placed my order five weeks ago and until now It doesn't arrive.
Also when I contacted the customer services they weren't helpful at all!
There is no point in lowering your prices if you will make us wait like this!

So my package finally came today (12/5) after waiting an entire month (placed my order on 11/6). AND GUESS WHAT? I ordered 2 brush sets. And they only sent ONE! I am so livid. I have never been so mad at a company. Now I am worried it wont be here by Christmas. Which should not be a concern since I ordered on 11/6! I just want this nightmare to be over. I will never ever order from them again! I am just so upset and angry.

I ordered four items 4/25/19 and I realized today I got my postal code wrong. I emailed asking if I could get a refund and reorder with the right zip code. I received a email from customer service that they WILL NOT give me a refund because they are incapable of processing refunds right now even though the order hasn't shipped or a shipping label even made. And a snippy note at the bottom about double checking info. My phone has auto correct. Does anyone know if this means my package will never come at all? I have never in my life had this happen with a company! I'm so bummed I just want my money back. I don't have money to waste on items I'll never use.

I ordered almost 2 weeks ago and still have not received my items. They were supposed to be Christmas gifts for my daughter, but the way it's going I probably wont receive anything till after the holidays. I order makeup all the time offline from companies like tarte and too faced and always recieve merchandise within a week. I really wanted to love this company bc of quality versus price but I will never order anything from their website again!

So I had ordered for the first time from BH Cosmetics and was initially really excited. I always snag something of theirs from ulta when I go there. So anyway, I waited forever just to get a shipping notification and it literally came on the day I received the package. I open it up all excited only to find my Santa Fe palette was not in the box. WTF! And what's even worse is that I didn't even receive any indication that it was being sent separately as I checked my shipping notification and it had everything I ordered in the drop down list. I don't even think that have a phone number to call, so what I'm supposed to sit here waiting on an email response, really? After I already waited like two weeks to get this. Basically i will not bother with their site ever again, if you can't box and order right and leave items out that people paid for I suggest you hire better employees who pay more attention.

I had no issue with ordering or shipping. My complaint is that they do not appear to post your review on the site unless you provide 5-star reviews. I get that it's their site and they can do what they want, but I believe it paints an unrealistic picture for consumers.

That said, my advice is that BH Cosmetics makes great baked eyeshadows and shimmery/foiled eyeshadows but bland, chalky, and unpigmented mattes. I also tried two eye primers and both failed to keep the eyeshadow from creasing.

One upside for BH Cosmetics is that their prices are friendly and they always seem to have a promotion going on, so it's easy to try them out yourself.

Everyone is freaking out about waiting a month for their package, but it is covid! It is not BH cosmetics fault. The eyeshadow pallets and eyeliners I ordered arrived in just under a month. The quality was way above what i expected for the price. Im really very happy with this purchase and will definitely be ordering again. Im so glad i ordered before reading these reviews because they would have stopped me from ordering. A little patience goes a long way during these times.

For a week I went back and forth with their rude customer services reps trying to get my order shipped out and to me on time. They either didn't reply or brushed off my concern. Needless to say, they aren't going to deliver the package in the time frame provided, which I needed by a certain date. Horrible experience. I would strongly suggest buying cosmetics elsewhere.

The makeup itself is fine, customer service needs some serious work. The first time I ordered from BH, everything went fine. However, recently I purchased 2 bottles of foundation. When my package came in the mail, only 1 out of my 2 bottles of foundation was inside... I was upset because the shipping cost me more than 1 bottle of foundation, so the reason why I had ordered 2 was to make the shipping worth the money. I contacted customer service, they offered me the choice of a REFUND or GIFT CARD. I was disappointed that they didn't think sending me another bottle was an option, but I chose the refund nonetheless. I had paid $6.65 per bottle of foundation, and I was only refunded $5.32! I don't know what's going on with BH Cosmetics but they've lost a lot of my trust as a company...

My go to makeup online store. Their make up is good quality & cheap. I have purchased from them back to back because they always have great deals. I've never had a complain, my husband gets mad because I spend so much money on makeup but how can I not spend when it's so cheap.

I accidently ordered the same thing twice within a few minute time frame. I immediately emailed them to request one be cancelled because I didn't intentionally order two of the same things. They refused to cancel one of my orders and they are saying there is nothing I can do to get a refund. I will never give them my business again.

Okay, so I don't typically buy from online because it's always a hassle. I decided to take a leap of faith and buy from BH Cosmetics, I did see the reviews and I was hoping I wouldn't have such a bad experienced. But I did. I'm on my sixth day PAST since I placed my order and I have yet to receive any information of my order. I ordered $300.00 worth of make up and now I'm starting to regret it. I've emailed them for a refund twice and they haven't reached out. Any ways, long story short, just because its cheap, doesn't mean it's good. I do not recommend this brand to anyone. Not even my worst enemy.

I ordered my items on December 3 3018 a with a website promise to be delivered before Christmas but I still don't have tracking info. The website is still saying it hasn't left Carrier. This is very upsetting and they don't have to worry about my business ever again!

I ordered makeup during one of the sales, and everything was processed so quickly which I couldn't believe as most reviews spoke poorly of the wait times. Oh but now I understand.
I never received the package, nor a refund despite waiting well over a month for it arrive! Do not make the same foolish mistake as I did.

I ordered on a Thursday and I am supposed to receive it today (Tuesday). I paid for 2-day shipping and customer service would not refund me the difference. So dont order express shipping! Secondly, the website/tracking/SMS updates are non-existent. They do not give you updates or tracking on the order. Even after checking today, it still only said ordered; no processing, no sent out for shipment. Third, I emailed customer service and I received no response back which led me to call them. I called at 7am on the dot and waited TWELVE minutes before anyone ever came on. She had to keep putting me on hold to check with different people for my tracking question and refund question. I've ordered from bh before and never had issues until now. I even posted on my social medi about a great sale they were having. After this instance, I probably wont be ordering from them again.