BH Cosmetics

I ordered my package on the 7th, and it's now the 17th! I haven't even received a tracking number you guys. On the 12th I messaged the BH Support service or whatever asking about that, with a screenshot of my order and everything, and I was told that it excludes weekend days. Well. It's been 5 more days since then and still not even a dang tracking number! This will probably be my last time ordering from their website. As much as I love their stuff, I shouldn't have to be on anyone's butt trying to get my stuff that I PAYED FOR.

I really like this site for my make up wants if I need anything I go to BHCosmetics. I recommend shopping on Mondays or holidays they have fantastic sales on all their products.

If I had to say something negative I'd say their selection isn't very wide and the color choices for things like lip stick and foundation aren't good enough. I started using the site when I didn't know much about make up the selection of foundations were limited and I didn't know my color (not their fault it's mine) but I think they should have examples of what skin tone should wear what color.

I dont know whats going on with you BH cosmetics ive ordered from your website many times and never had an issue with shipping. I love your products and i never had to wait for my order for more than 5 days but now i am seriously considering not spending money on your site which hurts me truly giving that i love every single thing i own from you. I ordered on june 19 and still no package! I checked fedex when i received and email saying that my package was shipped and at first it said i would receive it by the 27th it is now july 4th and it changed the shipping for july 8. This is ridiculus. I WANT MY PRODUCTS!

So I ordered some brushes and a palette from BH and still have not received it and I ordered 2 weeks ago! I can't even review the products because I DON"T HAVE THEM! The shipping is literally the worst. Two weeks and I still don't have them & the shipping sais I should have it a week from now... so altogether 3 weeks?! That's ridiculous

I put in an order on Nov. 05.2017 its now 11 days later and nothing I emailed them today to check as to why I was given a tracking number but the anticipated ship date was the 10th but nothing has been received yet. And I PAID for shipping. I waited the processing days and now Im waiting the shipping and nothing. I kind of would rather have my money back. I dont feel like I shouldve paid for shipping if its not getting to me within the time it said it shouldve.

So when I first brought from BH Cosmetics, the shipping was quick, it only took 3 days for my order to arrive and I didn't even pay for quick shipping. However, I made the same order last Monday and I'm just now getting the notification, It's been a week and the arrival date is the next Monday, so the whole process has been two weeks. Normally I wouldn't complain, but the only reason I ordered from them is because I was stressed for time because I'm only home every other weekend since I'm in college. So if you're looking for something quick, don't buy from them but if you want cheap, good quality makeup and you don't care how long it takes, then go ahead.

I contacted BH cusmetics customer service, I said that I want a full refund, but they said its not their fault but the USPS fault, but after making a fuzz, they probably send it again, because it only took them less than a week for me to get my package. So, since I cant have the full refund I asked for the shipping fee to be refunded, because I dont see the point of paying $25 for shipping and having to wait a month for a package. After I got my package I didnt hear anything from them back, nor did I see a refund in my statement. Anyways, BH cosmetics doesnt know how to deal with customer. I dont want anything to do with them. That was my first and last purchase. Never again! Theres no point of contacting customer service if they cant help out whatsoever.

If i could rate this 0/5 starts I would. On their website it says to allow 2 days to process and then 6-8 to ship. I ordered my packaged may 30, and got a confirmation on june 2. It is now June 12 and it says my package is going to arrive on the18th. It originally said june 11. I wish I read the reviews and saw how slow this was. The MUAs on youtube should have stated this.

After buying the new Carli Bybel palette on a whim at Ulta and loving it, I decided that I had to buy more of their products. I ordered the Galaxy Chic palette as a haul with the brushes, the 88 Color Neutral Palette, and it came with the free gift of the Smokey Eyes to go 6 color palette. The website said that my package would arrive in 3-8 business days. I didn't get the package for about 2 weeks. When the products FINALLY came in the mail, I was pleasantly surprised with how much I loved all of the palettes (especially the 88 neutral). The problem was, one of the palettes was broken. The case didn't open right and a shadow was broken. At this point, I didn't even bother sending it back because I didn't want to deal with the pain of returning and paying for shipping all over again.

I ordered the Carli Bybel Pallet after a friend recommended it to me. I was amazed at the price considering it's bigger than any of my Nakes pallets and it letterally a 4th f the price of the cheapest Naked pallet. I like it better than any of my Naked pallets, plus the highlight and bronze kit in the pallet s better than anything else I own. Ordering was easy, my pallet came in 4 days. The only hitch was that it came broken. I called BH cosmetics and they sent me a new one, that arrived in two days. The let me keep the broken one, which I gave to my little sister. She pressed the crushed make up bake into its dish and used alcohol to reform it. I just placed a large order with BH cosmetics because their brushes showed up on a top 10 list for 2017. I will update you when that comes in.

THIS COMPANY TAKES COMPLETE ADVANTAGE OVER PEOPLE! THERE LARGE FOLLOWING DOES NOT MEAN A THING, IF THEY WILL TAKE YOUR MONEY AND NOT SEND THE PRODUCT. I SENT A MESSAGE TWO DAYS BEFORE THE FAKE SHIPMENT ASKING THE STATUS OF MY PRODUCT, THEY REPLIED I SHOULD RECEIVE IT ON 2/28. THIS MORNING I AM SITTING IN MY LIVING ROOM, LOW AND BEHOLD I LOOK AT MY EMAIL, IT SAYS MY PACKAGE WAS DELIVERED. NOT ONE FEDEX TRUCK DELIVERED TO MY DOOR, WHILE I WAS IN MY LIVING ROOM ON THIS SUNDAY MORNING. THEY ALSO STATED USPS WILL DELIVER THE PACKAGE, SO HOW DID FEDEX DELIVER THE PACKAGE.
I DISPUTED THE CHARGE AND WILL NEVER ORDER FROM THESE CROOKS AGAIN. SIDE NOTE: THEY MAY BE LOYAL TO SOME, BUT TO OTHERS THEY GET OVER ON BECAUSE THEY THINK THEY CAN...

I ordered 4 items from https://www.bhcosmetics.com got the mail after 4 days with 2 of my items I was ok like maybe they will send the other 2 products after due to low stock but they didn't inform me or anything been 2 weeks no package nothing but got a email saying all my products was send Delivered TOGETHER like I only got 2 out of trying 4 items I ordered been emailing n messaging them for 2 day no reply they basically took my money I got proof from the courier it's says 2 item delivered not 4

Ordered eyeshadow palettes for my daughters, contour palettes and Brazil palette for myself. The same eyeshadow tub in both daughters palette is broken and all over the box. I called customer service. They do answer you just have to let the phone ring move that 50×s. The girl who answered was indifferent said she would mail me 2 more throw them away. I didn't want to because it was Dec 10th. I asked her to just send me the 2 individual replacement pod. So I wrapped them and waited for return. My girls opened them and I put 'em in corner until new package arrived. I go to post office to pick up something else and they hand me the replacement shipment on dec 29th. Post office said it had been there for 7 days but they never sent me an email to say it was otw. Open the boxes THE SAME TWO EYESHADOWS BROKEN AND ALL OVER PACKAGING!@

Never i mean NEVER buy any thing that's on sale colors are not as displayed in pic off sight colors aren't pigmented I'm very upset and unhappy I sent an email to them da lady said that's how we keep things affordable $#*! I'd rather pay full price for good make up then wast my money on something I could've gotten out dollar tree

So far, the products have met my expectations. I have received each product in mint condition and the makeup was presented professionally. I'm looking forward to future purchases from BH Cosmetics!

Not really understanding why my makeup brushes haven't been shipped yet. Ordered them last Wednesday. Still haven't received any email in regards to shipping info yet. Tomorrow will make a week.

Complete scam, takes your money and never sends the product! Spent an hour on hold with no live body, only commercials on loop. Sent emails. No reply.
RUN FOR THE HILLS! DONT BUY FROM THIS FRAUDULENT COMPANY!

First of all I never received a tracking # in my email about the package I purchased online and the whole time I thought my package was still in their facility. Even after 3weeks I thought my package was never delivered and it was still being prepared for shipment. Until I called them they told me 3days ago it was delivered at my local post office. I was so confused! I never received any emails regarding the shipment and a knock on my door. And they couldn't at least give my money back for shipping as a courtesy because I paid for the FedEx shipment and my package was "attempted " to deliver after 3 weeks of me purchasing my package. Horrible service customer service never emailed me or nothing and did nothing about it

My daughter had BH cosmetics on her Christmas list so I ordered the brush and eyeshadow set on November 30th. When I placed the order online it came up with an extra set of brushes and another eyeshadow set. It said they were bonus gifts for the dollar amount I ordered. When I paid for my order it said I would receive the eyeshadow set in another order. A week ago I received the first order but I am still waiting for the bonus set. I emailed their company and a spokesperson said I received my full order. However my invoice shows pictures of the items I received in the first order and the bonus giftset as coming in another shipment.
I have tried calling their company 2x and I am on hold for over 40 minutes. I am annoyed that they do not seem to care. Furthermore I am telling my daughter not to buy from this company again. This is a fly-by-night place not a reputable company!

My order never arrived the day it was meant to, and even though I signed up for SMS notifications for DELAYS and delivery, I never got any kind of notice that my package was going to be late. Instead, I had to physically log on to FedEx tracking to find my package and when I sent a message addressing my problems, I never received a response. There are too many companies that are WAY more reliable for me to even attempt to order from this company again, especially considering the obvious disrespect to their customers. I'm so disappointed.

They messed up my order by shipping to the wrong address. Then wanted me to pay a shipping fee. I exchanged over 10 emails with them, couldnt get a hold on the phone... and still no solution.

Delivery information is in accurate and see the seller indicates I have to continue to wait despite the courier being a seller selected company. The seller selected the courier for delivery on items I purchased and paid for. Tracking information shows delivery yesterday, however no package was received at the delivery address on file. A CS rep told me today they need to file a claim against Fed Ex and until THEIR issue is resolved, I have to continue to wait. Also, I have to follow up with them, instead of them providing updates, in 8-10 days to find out when / if I will receive the products I paid for nearly 2 weeks ago! So, they have my money, I have no products, and I have to wait for their insurance claim with fed ex to be resolved (and I have to follow up with them for status) before anything can be done to resolve my issues. Clearly THEIR money and satisfaction with the courier THEY hired is more important than that of the customer who has paid THEM for product.

I was a little bit scared, because of the reviews here, but I ordered anyways. I DON'T REGRET ANYTHING! Seriously... I was worried about the shipping, cause I leave the country soon, but it came super early! I received my email within 3 days and USPS brought that to me in 2 days! Products are gorgerous and sooo easy to apply! Aaand... I guess I don't have to say anything about the price. I don't regret any penny and I am thankful for the money bh saved me by being so cheap and by the sales they have! Love it!